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  1. #1
    ROG Member Array lordakito PC Specs
    lordakito PC Specs
    MotherboardAsus Maximus VIII Hero
    Processori7 6700k
    Memory (part number)16gb G.skill ripjaw V 2800mhz
    Graphics Card #1Gtx 1060 6gb
    MonitorAOC Sniper 24"
    Storage #1Samsung 850 evo 500gb
    Storage #2Seagate barracuda 3tb 7200rpm
    CPU CoolerCM hyper 212x
    CaseCorsair carbide 500r
    Power SupplyEVGA Supernova G2 750W
    Mouse Razer Naga Chroma
    OS Windows 10 pro

    Join Date
    May 2018
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    Maximus VIII Hero randomly restarting

    Hi guys, recently my computer randomly restarts when i'm playing games. I've checked the temperatures and they are all below 65ºC, and i've runned the stability tests of aida64, rog realbench and memtest86 which all of the my computer passed, Also did a clean instal of windows 10 and cleaned the pc from dust etc. Anyone has any ideia why this keeps happening?


    My specs:
    CPU: i7-6700k
    Mobo: Maximus VIII hero
    VGA: gtx 1060 6gb
    PSU: Evga supernova g2 750W

  2. #2
    ROG Enthusiast Array claudej PC Specs
    claudej PC Specs
    MotherboardMaximus VIII Gene
    ProcessorIntel 7700K
    Memory (part number)2*8GB G.SKILL RipJaws IV
    Graphics Card #1Gigabyte RTX 2060 OC
    Sound CardGraphic Card
    MonitorLG 65E7V
    Storage #1Intel 660P 2.0TB M.2 SSD
    Storage #2HGST Ultrastar ISE 4Kn 12TB
    CPU CoolerArctic Freezer 11 LP
    CaseSilverstone SG04B-H mATX
    Power SupplyThermaltake London 550W
    Keyboard Logitech K800
    Mouse Logitech Performance Mouse MX
    OS Windows 10 64bit
    Network RouterHuawei E5770
    Accessory #1 LG CH08LS10 Blu-Ray

    Join Date
    Sep 2015
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    I guess you did take everything appart and back together to avoid weak electrical contact.
    I guess you're up to date, Bios, Windows, Drivers.

    I'd try another PSU.

  3. #3
    ROG Member Array lordakito PC Specs
    lordakito PC Specs
    MotherboardAsus Maximus VIII Hero
    Processori7 6700k
    Memory (part number)16gb G.skill ripjaw V 2800mhz
    Graphics Card #1Gtx 1060 6gb
    MonitorAOC Sniper 24"
    Storage #1Samsung 850 evo 500gb
    Storage #2Seagate barracuda 3tb 7200rpm
    CPU CoolerCM hyper 212x
    CaseCorsair carbide 500r
    Power SupplyEVGA Supernova G2 750W
    Mouse Razer Naga Chroma
    OS Windows 10 pro

    Join Date
    May 2018
    Reputation
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    5

    Quote Originally Posted by claudej View Post
    I guess you did take everything appart and back together to avoid weak electrical contact.
    I guess you're up to date, Bios, Windows, Drivers.

    I'd try another PSU.
    Yep i've taken everything appart, deep cleaned it with isopropyl alcohol. But it didn't fixed it.

    yes my windows, drivers, and bios are all the latest version.

    My fear is that i buy another psu and it still doesn't work, i was trying to narrowing down the problem to buy just the faulty hardware to replace it.

  4. #4
    ROG Guru: Orange Belt Array ondersma80 PC Specs
    ondersma80 PC Specs
    MotherboardMaximus VIII Hero Alpha
    Processori7-6700K
    Memory (part number)F4-3000C15D-16GTZ
    Graphics Card #1EVGA GTX 1070 SC
    Sound CardXonar DSX
    MonitorPG278Q
    Storage #1Samsung 960 Pro
    Storage #2Assorted SSD & HDD
    CPU CoolerNH-D14
    Power SupplySilencer MK III 850W
    Keyboard G105
    Mouse G700S
    Headset/Speakers Bose Companion 5
    OS Windows 10 - I moved on from the technology of the previous decade.

    Join Date
    Oct 2015
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    10
    Posts
    257

    Try rolling back to an older geforce driver like 391.35. when you install it do the custom clean install method.

    What settings did you use for the realbench run?

  5. #5
    ROG Guru: Brown Belt Array NemesisChild PC Specs
    NemesisChild PC Specs
    MotherboardASUS Maximus X Hero (WI-FI AC)
    ProcessorIntel i7 8700K
    Memory (part number)G.Skill F4-3600C16D-16GTZR
    Graphics Card #1Nvidia GTX 1070 Ti FE
    Graphics Card #2Nvidia GTX 1070 Ti FE
    MonitorASUS ROG Swift PG278Q
    Storage #1Samsung 970 PRO 512GB NVMe M.2
    Storage #2WD Black 2TB 7200 RPM 64MB Cache
    CPU CoolerNZXT Kraken X42
    CaseCooler Master HAF 932 Advanced
    Power SupplyEVGA SuperNova 1200 P2
    Keyboard Logitech G910 Orion Spark
    Mouse Logitech G703 Wireless
    Headset Logitech G Pro
    Mouse Pad SteelSeries
    OS Windows 10 Home x64 (UEFI)
    Network RouterLinksys WRT1900AC
    NemesisChild's Avatar
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    Sep 2011
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    Is your system overclocked? If so return your bios settings to default.

    Usually shutdown/restarts during gaming is a sign of a PSU problem while under load.
    Intel i7 8700K@ 5.2GHz (Delidded)
    ASUS Maximus X Hero (Bios 1801)
    NZXT Kraken X42
    G.Skill TridentZ@ 4000MHz CL16 2x8GB
    SLI: 2x Nvidia GTX 1070 Ti FE@ 2025/2025MHz
    OS: Samsung 970 PRO 512GB NVMe M.2
    Storage: Samsung 960 EVO 500GB NVMe M.2
    Storage: 2x Samsung 850 EVO 500GB
    Storage: WD Black 7200 RPM 64MB Cache 2TB
    EVGA SuperNova 1200 P2
    Cooler Master HAF 932 Advanced

  6. #6
    ROG Enthusiast Array claudej PC Specs
    claudej PC Specs
    MotherboardMaximus VIII Gene
    ProcessorIntel 7700K
    Memory (part number)2*8GB G.SKILL RipJaws IV
    Graphics Card #1Gigabyte RTX 2060 OC
    Sound CardGraphic Card
    MonitorLG 65E7V
    Storage #1Intel 660P 2.0TB M.2 SSD
    Storage #2HGST Ultrastar ISE 4Kn 12TB
    CPU CoolerArctic Freezer 11 LP
    CaseSilverstone SG04B-H mATX
    Power SupplyThermaltake London 550W
    Keyboard Logitech K800
    Mouse Logitech Performance Mouse MX
    OS Windows 10 64bit
    Network RouterHuawei E5770
    Accessory #1 LG CH08LS10 Blu-Ray

    Join Date
    Sep 2015
    Reputation
    10
    Posts
    69

    Can't you swap PSU with a friend ? I'd swap with you

  7. #7
    ROG Guru: Orange Belt Array chevell65 PC Specs
    chevell65 PC Specs
    MotherboardROG Strix Z370-H, ROG Maximus VII Z97
    ProcessorIntel 4790K 4.6GHz, Intel i5 8400, Intel e8600 Wolfdale, Intel Q9650 Yorkfield, Intel E6750 Conroe
    Memory (part number)16GB G.Skill PC3600
    Graphics Card #1GTX 660 OC
    MonitorAsus 23"
    CaseCorsair clear case
    Power SupplyThermaltake
    Keyboard Logitech G15
    Mouse Logitech G9
    OS Windows 10 Pro
    Network RouterDLink DIR-655, Asus AC88
    chevell65's Avatar
    Join Date
    Oct 2014
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    Random restarts for me had everything to do with using the wrong Intel MEI drivers. The ones from the Asus site were the cause of random restarts. Went to updated Station drivers for Intel MEI and problem solved. Maybe try the MEI drivers from the Intel support site. My random restarts were during CPU idle but you never know.

  8. #8
    ROG Member Array lordakito PC Specs
    lordakito PC Specs
    MotherboardAsus Maximus VIII Hero
    Processori7 6700k
    Memory (part number)16gb G.skill ripjaw V 2800mhz
    Graphics Card #1Gtx 1060 6gb
    MonitorAOC Sniper 24"
    Storage #1Samsung 850 evo 500gb
    Storage #2Seagate barracuda 3tb 7200rpm
    CPU CoolerCM hyper 212x
    CaseCorsair carbide 500r
    Power SupplyEVGA Supernova G2 750W
    Mouse Razer Naga Chroma
    OS Windows 10 pro

    Join Date
    May 2018
    Reputation
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    Posts
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    Quote Originally Posted by ondersma80 View Post
    Try rolling back to an older geforce driver like 391.35. when you install it do the custom clean install method.

    What settings did you use for the realbench run?
    I've already tryed rolling back to 391.35, 390.77, 397.64. But it still didn't worked.

    For realbench i've runned the full benchmark and a stress test for 1 hour. both of them didn't made my pc restart. I've also runned 3dmark firestrike and timespy, and heaven bench, also did aida64 stress test for 1 hour and memtest86. All of them my pc passed and didn't restarted.

    Quote Originally Posted by NemesisChild View Post
    Is your system overclocked? If so return your bios settings to default.

    Usually shutdown/restarts during gaming is a sign of a PSU problem while under load.
    My pc was overclocked but when the restarts started i've changed it to it default bios settings and that didn't made the restarts stop.

    I'm suspecious of my psu or motherboard be faulty. Cause i've already tested my cpu with intel processor diagnostic and it passed fine.

    I have these readings from CPUID HWMonitor and HWiNFO64. Maybe with those someone can detect something that i'm not seeing.
    Click image for larger version. 

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  9. #9
    ROG Guru: Brown Belt Array NemesisChild PC Specs
    NemesisChild PC Specs
    MotherboardASUS Maximus X Hero (WI-FI AC)
    ProcessorIntel i7 8700K
    Memory (part number)G.Skill F4-3600C16D-16GTZR
    Graphics Card #1Nvidia GTX 1070 Ti FE
    Graphics Card #2Nvidia GTX 1070 Ti FE
    MonitorASUS ROG Swift PG278Q
    Storage #1Samsung 970 PRO 512GB NVMe M.2
    Storage #2WD Black 2TB 7200 RPM 64MB Cache
    CPU CoolerNZXT Kraken X42
    CaseCooler Master HAF 932 Advanced
    Power SupplyEVGA SuperNova 1200 P2
    Keyboard Logitech G910 Orion Spark
    Mouse Logitech G703 Wireless
    Headset Logitech G Pro
    Mouse Pad SteelSeries
    OS Windows 10 Home x64 (UEFI)
    Network RouterLinksys WRT1900AC
    NemesisChild's Avatar
    Join Date
    Sep 2011
    Reputation
    89
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    Is your 1060 overclocked and what games are causing the restarts?
    Intel i7 8700K@ 5.2GHz (Delidded)
    ASUS Maximus X Hero (Bios 1801)
    NZXT Kraken X42
    G.Skill TridentZ@ 4000MHz CL16 2x8GB
    SLI: 2x Nvidia GTX 1070 Ti FE@ 2025/2025MHz
    OS: Samsung 970 PRO 512GB NVMe M.2
    Storage: Samsung 960 EVO 500GB NVMe M.2
    Storage: 2x Samsung 850 EVO 500GB
    Storage: WD Black 7200 RPM 64MB Cache 2TB
    EVGA SuperNova 1200 P2
    Cooler Master HAF 932 Advanced

  10. #10
    ROG Member Array lordakito PC Specs
    lordakito PC Specs
    MotherboardAsus Maximus VIII Hero
    Processori7 6700k
    Memory (part number)16gb G.skill ripjaw V 2800mhz
    Graphics Card #1Gtx 1060 6gb
    MonitorAOC Sniper 24"
    Storage #1Samsung 850 evo 500gb
    Storage #2Seagate barracuda 3tb 7200rpm
    CPU CoolerCM hyper 212x
    CaseCorsair carbide 500r
    Power SupplyEVGA Supernova G2 750W
    Mouse Razer Naga Chroma
    OS Windows 10 pro

    Join Date
    May 2018
    Reputation
    10
    Posts
    5

    Quote Originally Posted by NemesisChild View Post
    Is your 1060 overclocked and what games are causing the restarts?
    my gtx 1060 is not overclock i'm using it's default clock. I'm getting restarts when playing heroes of the storm, overwatch, world of warcraft. And not getting restarts while playing destiny 2, ghost reacon wildlands.

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