Hi there,

Yesterday I bought this laptop and performed a reset or fresh start from Windows and now I can't install the ROG GameVisual, I'm experiencing the same issue explained in this post >> https://rog.asus.com/forum/showthread.php?99199-Can-t-install-ROG-GameVisual-for-GL503VS-solved. I didn't delete the recovery partition or format the main partition, only a Windows Reset or Fresh Start. I tried running the eSupport application found in the C drive but it says that it can't be installed same happens if I try to install it manually. Any ideas what should I do? May performing a factory recovery from the recovery partition help? Note that the GameVisual installed is the one assigned to my Laptop Serial Number's. Thanks for any help and sorry for my English.