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G751JY battery Need Help!

James_kzy
Level 7

‎06-06-2018 06:23 PM - last edited on ‎03-06-2024 10:01 PM by Community Admin

Hi guys, my G751 sometime showing "charging and "Not charging". the battery LED indicator is flashing green and orange at times. e.g orange for 60sec, then flash 3 sec green). today, it even auto shut down for a few time even when its plugged in to the power socket.

Things i have tried:
- uninstall/ reinstall battery API
- hold power button for 10sc when se ROG screen when start up
- hole power button for 1min when the laptop is shutdown and power supply unplgged

All doesnt work

Please help and advise if changing battery will solve this issue? or its software issues?

Thank you in advance!
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mpgioia
Level 7

‎06-06-2018 07:43 PM

The battery chipset and/or chemistry in either the G75#'s or just the G751 is horrible.
I've bought two since my original purchase 4 years ago.
They last about 1 year before doing all that you have mentioned above.
Separately, the latest Win10 update (10.0.17134) has seen a software bug where the battery task tray icon report 5% capacity when plugged into mains, yet when you remove the plugpack receptacle the battery emoticon flashes with correct charge.. aka 100% (mind you.. diminishes mighty fast).

That's my 2cents with my G751JY.. interested on others to chime in. But searching this forum subject.. you can see a ton of posts on battery issues and horrible performance.. so I don't think it's just me.
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