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  1. #1
    New ROGer Array
    Join Date
    Jun 2018
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    Unhappy Asus Aura problems.

    I have only had this PC for 4 months and I am already thinking why in the world did I buy anything related to RGB??? It's only problems and problems. Here's the issue, 4 days ago I finally got Asus Aura to recognize and sync my Motherboard, RAM, and my GPU. but yesterday I started my PC, everything was working fine. Mid-day, motherboard randomly unsync's and Asus Aura doesn't find it anymore. Couple of reinstalls of Asus Aura later, I finally got it to recognize it again. But then the RAM disappears. At this point I have given up. It's not worth dealing with this until an actual update comes out that DOESN'T have these random bugs. Any permanent fixes for this? Thanks.

    Specs:
    GPU: Asus ROG Strix GTX 1070 OC Edition
    CPU: i5-8600k
    Motherboard: Asus ROG Strix Z370-F
    RAM: G.Skill Trident Z RGB 2x8 3000mhz
    If you need any other specs, let me know.

  2. #2
    ROG Enthusiast Array EvolutionX PC Specs
    EvolutionX PC Specs
    MotherboardRog Maximus X Hero WiFi
    ProcessorIntel 8700K
    Memory (part number)F4320016D16GTZR
    Graphics Card #1Evga 1080Ti iCX
    Sound CardSoundblaster Z
    MonitorAsus PG279Q
    Storage #1WD Black 1TB
    Storage #2WD Black 1TB
    CPU CoolerNZXT X72
    CaseFractal Define R6 Blackout
    Power SupplyCorsair AX860i
    Keyboard Razer Blackwidow Ultimate Stealth
    Mouse Logitech G900
    Headset Astro A40 with Mixamp
    Headset/Speakers Logitech Z 5500 Digital
    OS W10 Pro

    Join Date
    May 2018
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    I'm in the same boat buddy, seems to be a software issue. As iv been reading and see less and fewer replies for support on this issue. I also just posted something today on the same thing. Although i do love asus products and the quality, this too is my first simi RGB build and so far when it works its amazing but if the software dont work its very frustrating.

  3. #3
    ROG Guru: Orange Belt Array MoKiChU PC Specs
    MoKiChU PC Specs
    MotherboardASUS ROG Strix Z370-F Gaming
    ProcessorIntel Core i7-8700K
    Memory (part number)Corsair Vengeance RGB DDR4 2666MHz CL16 - 16GB (2 x 8GB)
    Graphics Card #1ASUS ROG Strix GTX 1080 Ti OC
    MonitorASUS ROG Strix XG35VQ
    Storage #1SSD Samsung 960 EVO 256GB
    Storage #2SSHD Seagate 2TB
    CPU CoolerCooler Master ML240L RGB
    CaseBitFenix Enso
    Power SupplyCorsair TX850M (850W)
    Keyboard Logitech G413
    Mouse Logitech G502
    Mouse Pad PECHAM MPad-XXL
    Headset/Speakers Logitech Z333
    OS Windows 10 64 bit 1909/19H2/18363.x
    MoKiChU's Avatar
    Join Date
    Aug 2013
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    109
    Posts
    325

    Hi,

    Can you try to use the FAQ (page 3) for clean uninstall/install : https://www.asus.com/campaign/aura/u...0013758_m1.pdf (install with that the last stable version 1.06.17 : http://dlcdnet.asus.com/pub/ASUS/mb/...ol_1.06.17.zip)
    Last edited by MoKiChU; 06-18-2018 at 05:08 PM.

  4. #4
    ROG Member Array Velcade PC Specs
    Velcade PC Specs
    MotherboardROG MAXIMUS X HERO (WI-FI AC) ATX LGA1151 Motherboard
    ProcessorIntel - Core i7-8700K 5.0GHz 6-Core Processor
    Memory (part number)G.Skill - Trident Z RGB 32GB (4 x 8GB) DDR4-3200 Memory
    Graphics Card #1GeForce GTX 1080 STRIX-GTX1080-A8G-GAMING
    MonitorPG279Q ROG Swift
    Storage #1Crucial - MX500 2TB 2.5" Solid State Drive
    Storage #2Western Digital - Gold 4TB 3.5" 7200RPM Internal Hard Drive
    CPU CoolerFractal Design - Celsius S36 87.6 CFM Liquid CPU Cooler
    CaseFractal Design - Define R6 Gunmetal TG ATX Mid Tower Case
    Power SupplyEVGA - SuperNOVA G3 850W 80+ Gold Certified Fully-Modular ATX Power Supply
    Headset Sennheiser HD650
    OS Microsoft - Windows 10 Home OEM 64-bit
    Network RouterRT-N66U
    Accessory #1 Blue Yeti Microphone
    Velcade's Avatar
    Join Date
    Jan 2018
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    16

    That aura cleaner is a god send. That program is a pain in the ass to uninstall.

  5. #5
    ROG Enthusiast Array EvolutionX PC Specs
    EvolutionX PC Specs
    MotherboardRog Maximus X Hero WiFi
    ProcessorIntel 8700K
    Memory (part number)F4320016D16GTZR
    Graphics Card #1Evga 1080Ti iCX
    Sound CardSoundblaster Z
    MonitorAsus PG279Q
    Storage #1WD Black 1TB
    Storage #2WD Black 1TB
    CPU CoolerNZXT X72
    CaseFractal Define R6 Blackout
    Power SupplyCorsair AX860i
    Keyboard Razer Blackwidow Ultimate Stealth
    Mouse Logitech G900
    Headset Astro A40 with Mixamp
    Headset/Speakers Logitech Z 5500 Digital
    OS W10 Pro

    Join Date
    May 2018
    Reputation
    10
    Posts
    25

    Any update? If that worked i am still having detection issues. It reads the memory and a led strip ( which I do not have ) but not the MB but the lights run on the MB just fine but I cant change just the memory or vice versea


    Quote Originally Posted by Velcade View Post
    That aura cleaner is a god send. That program is a pain in the ass to uninstall.

  6. #6
    Banned due to use of expletives. Array epicDoC PC Specs
    epicDoC PC Specs
    Laptop (Model)N/A
    MotherboardAsus ROG Maximus VIII Hero Alpha
    ProcessorIntel i7 6700K @4.6 GHz
    Memory (part number)16GB (2x8GB) Corsair Vengeance 3600MHz DDR4
    Graphics Card #1Nvidia GEForce GTX 970 Asus Strix
    Sound CardSB Audigy Rx
    MonitorSamsung 4K
    Storage #1128GB M.2 Sasung SSD
    Storage #22 x Samsung 250 GB Evo SSD / 2 x 2TB HDD
    CPU CoolerCorsair H115i AIO Cooler
    CaseEnthoo Luxe Full Tower
    Power SupplyCorsair RM750x Full Modular
    Keyboard Steelseries Apex
    Mouse Razer Mamba TE 2015
    Headset HyperX Cloud
    Mouse Pad Razer Firefly
    Headset/Speakers Creative 5.1 Speakers
    OS Windows 10
    Network RouterSynology RT1900ac
    Accessory #1 1080P Logitch Webcam

    Join Date
    Nov 2016
    Reputation
    6
    Posts
    19

    pr0 tip: don't use Aura, it doesn't work.

  7. #7
    ROG Guru: Orange Belt Array Abaidor PC Specs
    Abaidor PC Specs
    MotherboardRampage VI Extreme
    Processori9-7940X
    Memory (part number)F4-3600C17Q-64GTZR | Trident Z RGB 64GB
    Graphics Card #1Asus Strix 1080Ti OC
    Storage #1Samsung 960 Pro 512GB
    Storage #2WD 10TB Gold
    CPU CoolerEK Rampage VI Monoblock
    CaseC0smos 2 Modded
    Power SupplyCorsair AX1500i
    Abaidor's Avatar
    Join Date
    Dec 2017
    Reputation
    12
    Posts
    259

    LoL what works when it comes to Asus software?

    Same story here the only thing that works is the default settings and even that goes in "Crazy Circus" mode.

    Aura has a mind of its own. Rampage VI Extreme here.

  8. #8
    ROG Member Array crispinrosete PC Specs
    crispinrosete PC Specs
    MotherboardAsus ROG Maximus X Hero Wifi-AC
    ProcessorIntel Core i3-8100 3.60GHz
    Memory (part number)Team T-Force Delta 2 RGB 2666MHz
    MonitorAsus VC239H
    Storage #1Seagate 1TB Barracuda
    CPU CoolerIntel Stock Cooler
    CaseAerocool Quartz
    Power SupplySeasonic M12II-620 EVO 80+ Full Modular
    Keyboard A4Tech
    Mouse Redragon Centrophorus
    Headset Badwolf
    Mouse Pad G-Force Extended Mousepad
    OS Windows 10 Pro 64bit
    Network RouterPLDT Fibr

    Join Date
    May 2018
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    Quote Originally Posted by EvolutionX View Post
    I'm in the same boat buddy, seems to be a software issue. As iv been reading and see less and fewer replies for support on this issue. I also just posted something today on the same thing. Although i do love asus products and the quality, this too is my first simi RGB build and so far when it works its amazing but if the software dont work its very frustrating.
    Here we are again another complaint for aura sync. Hope asus hear our concern

  9. #9
    ROG Member Array
    Join Date
    May 2018
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    I honestly have only stuck with 1.06 Aura, and so far it has been working real well. I do not plan to update the software and don't recommend anyone else to..I mean, it's just RGB, no need to update it. Just make sure your RGB headers are plugged in correctly, and that you sync them together.

    Open Aura (1.06) > Settings > Click 'RGB Headers' to the left > Then click on Calibration below.

    Follow the on screen instructions and all RGB should calibrate correctly.

  10. #10
    ROG Guru: Brown Belt Array MrAgapiGC PC Specs
    MrAgapiGC PC Specs
    MotherboardAsus Maximus XI Code
    Processor9900K
    Memory (part number)CMK32GX4M4B3600C18
    Graphics Card #1STRIX-GTX1080ti-O8G-GAMING
    MonitorAOC AGON AG2701QX (2)
    Storage #1Samsung 960 EVO 256GB
    Storage #2Kingston Savage 500GB
    CPU CoolerNzxt X74 360mm AIO
    CaseNzxt H700
    Power SupplyEVGA 850 G2
    Keyboard Logitech G810
    Mouse Asus Spartha
    Headset Hyper X Cloud Revolver S
    Mouse Pad Hyper X Fury S 900mx420mm
    Headset/Speakers Logitech Z337
    OS Windows 10 64btis
    Network RouterTpLink Archer C9
    Accessory #1 EKWB FANs all of them
    MrAgapiGC's Avatar
    Join Date
    Nov 2011
    Reputation
    17
    Posts
    1,654

    Yep I can confirm. the app is not working the right way. I just turn on my computer and light service is on 15%. the light are fix. i try to load the app and crash. My solution is to go to task manager close the app. and load it again and start working again. i try uninstall, clean install, clean windows install. and same issue. Some times, also get stuck on normal use. I still want to see is the staff check these as soon is possible. I have no idea if these is cause but windows or related to windows. or another app that is the fault for it. (Version 1.06.17)

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