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  1. #11
    New ROGer Array
    Join Date
    Apr 2019
    Reputation
    10
    Posts
    1

    Quote Originally Posted by aaraujo View Post
    Update:

    ASUS ROG STRIX X370-I GAMING

    Windows 10 with Microsoft USB 3.1 drivers -> Issues.
    Windows 10 with AMD USB 3.1 drivers -> There are no issues!
    Fedora Linux 29 -> Issues.

    ASUS ROG STRIX X470-I GAMING

    Windows 10 with Microsoft USB 3.1 drivers -> Issues.
    Windows 10 with AMD USB 3.1 drivers -> Issues.
    Fedora Linux 29 -> Issues.

    This leads me to conclude that there is no proper device driver support for the USB Redriver chip which is needed to transmit the signal to the more distanced port. Only the ROG STRIX X370-I GAMING works under Windows with the AMD 3.1 device drivers designed for Windows 7. None of the two boards works properly under Linux. AMD did not update the USB drivers for over than a year now. I already RMAed the board twice. It is very silly the way manufacturers deal with these issues!
    Any way to fix this issue? I can't use my USB-C port from my ROG STRIX X470-I. This is ridiculous.

  2. #12
    ROG Enthusiast Array aaraujo PC Specs
    aaraujo PC Specs
    MotherboardASUS ROG STRIX X470-I GAMING
    ProcessorAMD Ryzen 7 2700X
    Memory (part number)G.SKILL F4-4400C19D-16GTZSW
    Graphics Card #1PALIT GeForce GTX 1050 Ti KalmX
    Storage #1Samsung SSD 970 Pro 512GB
    CPU CoolerNoctua NH-D14
    CaseLian Li PC-Q33
    Power SupplySeasonic SSR-600TL
    Keyboard Logitech K310
    Mouse Logitech M105
    Mouse Pad ASUS ROG Whetstone
    OS Microsoft Windows 10 64bit

    Join Date
    Dec 2015
    Reputation
    10
    Posts
    39

    Quote Originally Posted by PuppyPR View Post
    Any way to fix this issue? I can't use my USB-C port from my ROG STRIX X470-I. This is ridiculous.

    Do you mean the USB 3.1 port? There are no USB-C ports on the ROG STRIX X470-I.

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