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R5E10 SUPREMEFX HI-FI DAC not recognised

Rumpel
Level 7
Hi all

I have the ROG RAMPAGE V EDITION 10 with the SUPREMEFX HI-FI DAC. I have a problem where it at every second or third time at boot, doesn't recognize the DAC and thus i have no sound coming out. My standard setup is that I use the DAC where i plug my headset in.

If i then shutdown my computer completely and start it up again, it usually then recognize the DAC and I have sound.

I have tried to go into Device Manager in Windows 10 to see if i can re-detect it manually, but that doesn't work. When it is detected it shows as "Headphones [SupremeFX Hi-Fi]"...

Anyone have any ideas whats going on? I have also tried to play with different BIOS settings to no avail. Would be really nice to have reliable sound, so your sure that it is detected every time,

Thanks!

/R
7,966 Views
5 REPLIES 5

JuSiZ1
Level 10
Are you installed hifi dac drivers from asus drivers page? It won't regonize before drivers is installed.

JuSiZ1 wrote:
Are you installed hifi dac drivers from asus drivers page? It won't regonize before drivers is installed.


Thanks. Yes, I have installed the driver. I think it is the latest one available called SupremeFX Hi-Fi V1.9.114.26.


/R

chevell65
Level 12
There appears to be a certain order to install the drivers to resolve this issue. The procedure in the following link may be helpful.
https://rog.asus.com/forum/showthread.php?82330-Sonic-Studio-and-Sonic-Radar-vs-Windows-10-Rampage-V...

I’m using driver version 1911423 on the VIII Extreme Assembly (Win 10 Pro version 1803), but microphone level is in the dirt.

When I install driver version 1911426 windows 10 overwrites the driver with their driver version dated 04-04-2018 (Device Manager/Sound) and turns the microphone into a line-in (Sound/Recording) with microphone level in the dirt.

Driver versions 191121 and 191120 request signed driver issues (Windows 10).

https://rog.asus.com/forum/showthread.php?95755-SupremeFX-Hi-Fi-DAC-Driver

also the Supreme FX-Hi-Fi DAC driver has had issues since Windows 10 release.

https://rog.asus.com/forum/showthread.php?94604-SupremeFX-Hi-Fi-DAC-Driver-Update-(V1-9-114-23)-does...)

Good luck on getting the Supreme FX-Hi-Fi DAC to work correctly!

Kind day.
There are what updates about SupremeFX Hi-Fi for Win10 1903?