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06-16-2018 05:14 PM #1
bhorv67 PC Specs Laptop (Model) PC Tower Motherboard ROG Z490-f Processor i9 10900k Memory (part number) G.SKILL TridentZ Series 32GB (4 x 8GB) 288-Pin DDR4 SDRAM DDR4 3200 (PC4 25600) Intel Z170 Platform Graphics Card #1 Strix GTX 1080ti Monitor AOC 28" 4k / Viewsonic 24" 1080p Storage #1 Samsung 970 Evo Plus 500g nvme Storage #2 WD 1T nvme CPU Cooler Corsair H100i Case Cooler Master Haf 912 Power Supply Corsair TX750 Keyboard Corsair K70 RGB Mouse Corsair Glave Headset/Speakers Logitech Z 5500 5.1 OS Win 10 1709
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- Nov 2013
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AURA Lighting Service using high CPU resources
Running the latest version as of this post - I end up having to force quit the Lighting Service process, as it uses between 10-15% of the CPU resources. If I can't find a fix, I'm just going to uninstall and turn all the LED off, it's really not that important.
Anyone have a fix or ideas of what's going on? Thanks
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06-16-2018 06:41 PM #2
crispinrosete PC Specs Motherboard Asus ROG Maximus X Hero Wifi-AC Processor Intel Core i3-8100 3.60GHz Memory (part number) G.Skill Trident Z 3600mhz RGB (16gb) Graphics Card #1 Rog Strix Geforce GTX 1060 Advance Edition 6gb Monitor Asus VC239H Storage #1 M.2 WD Green 240gb Storage #2 Seagate 1TB Barracuda CPU Cooler Bykski AIO 240 Case Aerocool Quartz Power Supply Seasonic M12II-620 EVO 80+ Full Modular Keyboard Redragon Aryaman Mouse Redragon Dagger Headset Badwolf Mouse Pad G-Force Extended Mousepad Headset/Speakers Creative OS Windows 10 Pro 64bit Network Router PLDT Fibr
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- May 2018
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Is it bug in aura software? i have the same issue in my maximus x hero ac-wifi, the aura effects got stuck. Im very frustrated
to this issue I've made a bunch of installing and re-installing aura software from latest to oldest version but no luck. Also updating bios into latest (currently 1401) and running aura setup in administrator but still not work. Any suggestion or idea on how to fix this issue?
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06-16-2018 08:59 PM #3
bhorv67 PC Specs Laptop (Model) PC Tower Motherboard ROG Z490-f Processor i9 10900k Memory (part number) G.SKILL TridentZ Series 32GB (4 x 8GB) 288-Pin DDR4 SDRAM DDR4 3200 (PC4 25600) Intel Z170 Platform Graphics Card #1 Strix GTX 1080ti Monitor AOC 28" 4k / Viewsonic 24" 1080p Storage #1 Samsung 970 Evo Plus 500g nvme Storage #2 WD 1T nvme CPU Cooler Corsair H100i Case Cooler Master Haf 912 Power Supply Corsair TX750 Keyboard Corsair K70 RGB Mouse Corsair Glave Headset/Speakers Logitech Z 5500 5.1 OS Win 10 1709
- Join Date
- Nov 2013
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Also, in previous version, I've been able to select the 'sync at shutdown' tab, and choose 'off'. When I do that now in the latest version and choose off, a different effect is applied.
All I want to do is turn off the LEDs when the system is off. I'm not able to do that now using Aura.
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06-17-2018 01:25 AM #4
crispinrosete PC Specs Motherboard Asus ROG Maximus X Hero Wifi-AC Processor Intel Core i3-8100 3.60GHz Memory (part number) G.Skill Trident Z 3600mhz RGB (16gb) Graphics Card #1 Rog Strix Geforce GTX 1060 Advance Edition 6gb Monitor Asus VC239H Storage #1 M.2 WD Green 240gb Storage #2 Seagate 1TB Barracuda CPU Cooler Bykski AIO 240 Case Aerocool Quartz Power Supply Seasonic M12II-620 EVO 80+ Full Modular Keyboard Redragon Aryaman Mouse Redragon Dagger Headset Badwolf Mouse Pad G-Force Extended Mousepad Headset/Speakers Creative OS Windows 10 Pro 64bit Network Router PLDT Fibr
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- May 2018
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- 10
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[QUOTE=MoKiChU;724366]I would not say it's a bug, I would say that the process is poorly optimized when there are effects. I think they (ASUS Dev) are working on it.
Well, hope this issue will fix in next aura software version/update or else I will sell my mobo and buy non-aura. Currently I removed/uninstall the aura and stick with the default effects (rainbow). Btw thanks for the info
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09-14-2018 07:00 PM #5
mike.sey PC Specs Motherboard ASUS ROG Strix X470-F Gaming AM4 Processor AMD RYZEN 3 2200G Memory (part number) N82E16820232476 Graphics Card #1 GIGABYTE GeForce GTX 1050 Ti Monitor ACER X223w X4 monitors Storage #1 SAMSUNG 860 EVO Series M.2 2280 1TB Storage #2 WD Blue 3D NAND 1TB PC SSD M.2 CPU Cooler Cooler Master MasterLiquid ML120R Addressable RGB AIO CPU Liquid Cooler Case Aigo ATLANTIS Mid-Tower Computer Gaming Case Power Supply EVGA SuperNOVA 550 G3 80+ GOLD
- Join Date
- Jul 2018
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AURA Rgb sucks!
It should not take 80% of my CPU to run RGB / BACKGROUND LIGHTING SERVICE. Apparently this is a ongoing issue with them. I am not happy, what does a man got to do to change the colors of a freaking LED! I have a brand new X470 MB, 16GB RAM 3200 and 2200G AMD CPU. With ALL of the recent bios / software updates. This is horrible, I will never buy ASUS again.
Last edited by mike.sey; 09-14-2018 at 07:08 PM.
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09-14-2018 07:21 PM #6
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- Dec 2017
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is the CPU utilization an issue with the new version only (even for static colors)?
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09-16-2018 09:41 PM #7
mike.sey PC Specs Motherboard ASUS ROG Strix X470-F Gaming AM4 Processor AMD RYZEN 3 2200G Memory (part number) N82E16820232476 Graphics Card #1 GIGABYTE GeForce GTX 1050 Ti Monitor ACER X223w X4 monitors Storage #1 SAMSUNG 860 EVO Series M.2 2280 1TB Storage #2 WD Blue 3D NAND 1TB PC SSD M.2 CPU Cooler Cooler Master MasterLiquid ML120R Addressable RGB AIO CPU Liquid Cooler Case Aigo ATLANTIS Mid-Tower Computer Gaming Case Power Supply EVGA SuperNOVA 550 G3 80+ GOLD
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- Jul 2018
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09-16-2018 11:39 PM #8
MrAgapiGC PC Specs Motherboard Asus Maximus XI Code Processor 9900K Memory (part number) CMK32GX4M4B3600C18 Graphics Card #1 STRIX-GTX1080ti-O8G-GAMING Monitor AOC AGON AG2701QX (2) Storage #1 Samsung 960 EVO 256GB Storage #2 Kingston Savage 500GB CPU Cooler Nzxt X74 360mm AIO Case Nzxt H700 Power Supply EVGA 850 G2 Keyboard Logitech G810 Mouse Asus Spartha Headset Hyper X Cloud Revolver S Mouse Pad Hyper X Fury S 900mx420mm Headset/Speakers Logitech Z337 OS Windows 10 64btis Network Router TpLink Archer C9 Accessory #1 EKWB FANs all of them
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if the aura app is 1.06.95 please use the folling these thread so it has a record.
https://rog.asus.com/forum/showthrea...rt-Issues-Here
I did report there the same issues. and a little more.
in 10 days I will built another build , a friend new game pc, with a new itx am4 socket I will get the rest of the parts and redo the test with a modern board aside other issues
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03-10-2019 05:05 PM #9
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08-30-2019 10:33 PM #10
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I know this is reviving an old thread but I too had some major issues wiith Aura a little over a month ago, neither Asus nor I could figure out the issue and the board was about to be RMA'd (I even had an official RMA number). My I/O RGB LED's never turned on again after a power outage. (I have since finally bought the UPS I knew I needed long before that happened) Finally one night while deciding which manufacturer to go with next (I was less than happy with Asus support and have had multiple ROG products that failed in an incredibly short time, or were DOA) I decided to check the updates page for the millionth time to make sure there wasn't something I had missed for my board. I noticed the most recent, at the time, AURA download was actually labeled "LightingService" something and that got me thinking.
By this point I of course had done EVERYTHING possible to avoid sending off the board because not have access to my PC is not a viable option for me, and ASUS would not let me send in the bad board and get some kind of credit towards the exact same model, just the updated model because my board was not in production anymore. I wipe every trace of aura, AI suite, GPU tweak, everything. Cleaned the registry of old and invalid keys, reverted my windows back from 1903... everything. If you browse the forums theres even links to a tool called "Aura Cleaner," though I can't confirm it works. For me it opened and closed command prompt quickly. I even went as far as to take the board out, which was not at all fun, and remove the actual I/O cover and inspected the LED's and board that they're soldered to.
THEN, I figured I'd give it one more shot. Everything wiped, newest version downloaded, I even was sent the original firmware and tool to flash the AURA controller back to its original setting and version. Still nothing. Everything about was working again except the I/O shield was still dark, zero lights. So while I was once again re-wiping any traces of AURA, I noticed in the update folder is another folder called Lighting Service. Inside of this folder was an installer specifically for the Lighting Service, or so it appeared at least. I ran it FIRST, then installed the newest version of Aura. During the install for lighting service, my I/O LED's suddenly lit up. HOORAY!!!!
TL;DR,
Manually delete Aura and the lighting service from your PC, restart. Run a registry cleaner or DIY and remove anything related to aura AND the lighting service. Restart again. If you haven't already, download the newest version of Aura OR the newest version that includes the lighting service folder/update/installer. I installed 1.07.66, it downloads as "Lighting_Control_1.07.66," inside of the main folder where the installer is, is a second folder labeled "LightingService." Inside of here should be an installer called, "AuraServiceSetup." Run THAT INSTALLER FIRST, then restart again. (I know, I know, but for me this is the only solution that worked and I spent weeks trying to figure it out) Then install Aura, and finally, restart again. Hopefully this solution helps a lot of people, I did contact ASUS support and described in detail my findings. They replied and thanked me but whether or not that information made it anywhere is beyond me.