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  1. #61
    ROG Member Array DeadlyMercury PC Specs
    DeadlyMercury PC Specs
    Laptop (Model)ASUS Zenbook U310UF / MacBook Pro 13" 2017
    MotherboardASUS ROG Maximus XI Extreme
    ProcessorIntel i9-9900KS @5.3/5.1 GHz
    Memory (part number)64gb G.Skill Trident Z RGB 4000MHz 19-19-19-39 @3800MHz 18-18-18-38
    Graphics Card #1EVGA GeForce RTX 2080 Ti FTW3 ULTRA @2145/8000 MHz
    MonitorASUS ROG Swift PG349Q
    Storage #11TB Samsung 970 EVO Plus M.2
    Storage #22x 2TB Samsung 860 QVO RAID0 + 2x 4TB Seagate Barracuda ST4000DM004 RAID0
    CPU CoolerEK-Quantum Velocity D-RGB - Nickel + Plexi
    CaseASUS ROG Strix Helios GX601
    Power SupplyASUS ROG Thor 1200w Platinum
    Keyboard Logitech G513
    Mouse Logitech G503
    Headset Beyerdynamics DT 770 PRO / Bose QC 35 II
    Mouse Pad Logitech G840
    Headset/Speakers Audio Pro Addon T14
    OS Windows 10 Pro x64
    Accessory #1 Logitech G940
    Accessory #2 TrackIr 5 Pro
    Accessory #3 HMD Samsung Odyssey+

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    So... the funny thing is actually aura don't consume cpu by itself:
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    aura service consumed 11 seconds actual cpu time and 2 minets of kernel cpu time, usually this is IO. And yeah, IO is HUGE. For no reasons at all.

  2. #62
    ROG Guru: Green Belt Array hexaae PC Specs
    hexaae PC Specs
    Laptop (Model)ASUS Gaming Laptop GL703GS
    MotherboardIntel HM370 Cannon Lake-H
    Processori7-8750H
    Memory (part number)32GB DDR4 @2666MHz (dual-channel)
    Graphics Card #1NVidia GTX 1070 8GB
    Monitor1080p 144Hz 17" G-Sync AUO B173HAN03.2
    Storage #11TB SSD Crucial MX300
    Storage #2NVMe Samsung PM916
    Mouse ROG Strix Carry Wireless-BT mouse
    Mouse Pad MouseRug collection
    Headset/Speakers Realtek HD (ALC295)
    OS Windows 10 PRO x64
    Accessory #1 XBox One Bluetooth gamepad
    Accessory #2 Hori Fighting Stick Mini
    Accessory #3 4K Blu-Ray UHD USB Archgon Star
    hexaae's Avatar
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    Quote Originally Posted by andrescirulo View Post
    Probably I'm missing something. But I don't understand why LightingService is needed at all.
    If I can have the light effect working while my computer is turned off then there is no need for sevice...
    Agree. Is f**** buggy and gets randomly stuck with constant high cpu usage (15-16% on my i7-8750h).... but actually doesn't seem to do anything here: I Stopped the service and Disabled it and everything works fine, even ROG Aura Core (ASUS Strix Scar GL703GS default tools) works fine and I can change keyboard LED schemes... So I wonder what's the point in having it running at all?

    P.S.
    I don't have AURA compatible external devices though

  3. #63
    New ROGer Array
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    How is this STILL a thing 2 years later!? Fix your **** ASUS. FFS.

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  4. #64
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    There is a new utility called OpenRGB. Supposedly it can be used instead of Aura and its LightnigService.
    Haven't tried it yet. Here is the link if someone wants to try it.
    https://gitlab.com/CalcProgrammer1/OpenRGB/-/releases

  5. #65
    ROG Guru: Green Belt Array hexaae PC Specs
    hexaae PC Specs
    Laptop (Model)ASUS Gaming Laptop GL703GS
    MotherboardIntel HM370 Cannon Lake-H
    Processori7-8750H
    Memory (part number)32GB DDR4 @2666MHz (dual-channel)
    Graphics Card #1NVidia GTX 1070 8GB
    Monitor1080p 144Hz 17" G-Sync AUO B173HAN03.2
    Storage #11TB SSD Crucial MX300
    Storage #2NVMe Samsung PM916
    Mouse ROG Strix Carry Wireless-BT mouse
    Mouse Pad MouseRug collection
    Headset/Speakers Realtek HD (ALC295)
    OS Windows 10 PRO x64
    Accessory #1 XBox One Bluetooth gamepad
    Accessory #2 Hori Fighting Stick Mini
    Accessory #3 4K Blu-Ray UHD USB Archgon Star
    hexaae's Avatar
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    Feb 2015
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    Quote Originally Posted by andrescirulo View Post
    There is a new utility called OpenRGB. Supposedly it can be used instead of Aura and its LightnigService.
    Haven't tried it yet. Here is the link if someone wants to try it.
    https://gitlab.com/CalcProgrammer1/OpenRGB/-/releases
    That's a great news. Would be great getting rid of unsupported and buggy ASUS Aura one day (ATM ASUS gaming laptop support is very limited)...

  6. #66
    ROG Enthusiast Array SentineL_VDXi PC Specs
    SentineL_VDXi PC Specs
    Laptop (Model)Dell Precision M7510
    MotherboardMaximus X Formula
    ProcessorIntel i7 8086K @5Ghz
    Memory (part number)Corsair Domi. Plat. 4x8GB (CMD16GX4M2B3200C16)
    Graphics Card #1EVGA 2080 FTW3 Elite Gaming
    Sound CardSupreme FX S1220a
    MonitorDell S2409W
    Storage #1Samsung 970 Pro 512GB
    Storage #2Samsung 970 Pro 1TB
    CPU CoolerCorsair H150i Pro
    CaseCorsair Crystal 570X Mirror Black
    Power SupplyCorsair AX1200i
    Keyboard Corsair K95 Platinum
    Mouse Cyborg R.A.T. Pro X
    Headset Corsair VOID RGB
    Mouse Pad Razer Destructor 2
    Headset/Speakers Edifier R451
    OS Windows 10 Pro x64
    Network RouterASUS RT-AC88U
    Accessory #1 QNAP TS-251+
    SentineL_VDXi's Avatar
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    Jul 2012
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    TL;DR,
    Manually delete Aura and the lighting service from your PC, restart. Run a registry cleaner or DIY and remove anything related to aura AND the lighting service. Restart again. If you haven't already, download the newest version of Aura OR the newest version that includes the lighting service folder/update/installer. I installed 1.07.66, it downloads as "Lighting_Control_1.07.66," inside of the main folder where the installer is, is a second folder labeled "LightingService." Inside of here should be an installer called, "AuraServiceSetup." Run THAT INSTALLER FIRST, then restart again. (I know, I know, but for me this is the only solution that worked and I spent weeks trying to figure it out) Then install Aura, and finally, restart again. Hopefully this solution helps a lot of people, I did contact ASUS support and described in detail my findings. They replied and thanked me but whether or not that information made it anywhere is beyond me.[/QUOTE]

    Bud, this solved my AURA issues, not the app. opens without crashing!!!! I can control back my motherboard's RGB.
    The only issue I've found is that seems LiveDash and Aura now uses different version of Lighting Service, so If I use Aura, LiveDash app cannot control the OLED display in my Max X Formula.
    And if I install the Lighting Service which let's me control the OLED display, Aura Crashes...
    ASUS has great hardware, but regarding software and support they really suck at it so bad
    ASUS Products: Maximus X Formula - RT-AC87U/AC88U

  7. #67
    New ROGer Array Dankopolous PC Specs
    Dankopolous PC Specs
    MotherboardMSI Z370 SLI Plus ATX LGA1151
    Processori7-8700K
    Memory (part number)64GB Trident Z Neo DDR4-3600
    Graphics Card #1Asus RTX 2080 Super
    Monitor2x Asus VE248Q 1x Asus VE278Q
    Storage #1Sandisk 250GB SSD
    Storage #22x Seagate 8TB HDD 1x Seagate 3TB HDD
    CPU CoolerCorsair H75 54 CFM Liquid Cooler
    CaseRazer NZXT S340
    Power SupplyCorsair CSM 550W 80+ Gold
    Keyboard Razer Ornata
    Mouse Razer Naga Trinity
    OS Win 10
    Dankopolous's Avatar
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    May 2020
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    Same problem as most of you. I've used Razer products for years and have never noticed a problem with their software. Day after i install Asus Aura my CPU is throttling and sits at 50 Degrees Celsius (Normally Idles around 30). I found this thread and found out its a problem that has persisted for years. I saw a couple roundabout solutions that were probably a pain to figure out, and the fact that it has come to that is absurd. First time buying Asus GPU.. kind of sad to see all this BS. I'm not one to reset my computer after all of the things I've added over the years. Quite frankly shouldn't have to for a RGB program. I'm sorry im not really adding anything to help, i just waited 24HRs after creating the account to, i suppose, put my "voice" out there for once. Letting Asus know that one more person is having this issue.

  8. #68
    ROG Guru: Brown Belt Array MrAgapiGC PC Specs
    MrAgapiGC PC Specs
    MotherboardAsus Maximus XI Code
    Processor9900K
    Memory (part number)CMK32GX4M4B3600C18
    Graphics Card #1STRIX-GTX1080ti-O8G-GAMING
    MonitorAOC AGON AG2701QX (2)
    Storage #1Samsung 960 EVO 256GB
    Storage #2Kingston Savage 500GB
    CPU CoolerNzxt X74 360mm AIO
    CaseNzxt H700
    Power SupplyEVGA 850 G2
    Keyboard Logitech G810
    Mouse Asus Spartha
    Headset Hyper X Cloud Revolver S
    Mouse Pad Hyper X Fury S 900mx420mm
    Headset/Speakers Logitech Z337
    OS Windows 10 64btis
    Network RouterTpLink Archer C9
    Accessory #1 EKWB FANs all of them
    MrAgapiGC's Avatar
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    Nov 2011
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    in my case, worst case is 5% but is lower when I use 1 color

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    Learn, Play Enjoy!

  9. #69
    New ROGer Array
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    Hello,
    I have the same problem with my ASUS PRIME X570 PRO and the latest version of aura available, but in my case I only have problems with "Glowing YoYo" effect, in which LightinService consumes between 4% and 5% of CPU.

  10. #70
    ROG Guru: White Belt Array
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    Quote Originally Posted by Oddie65 View Post
    I know this is reviving an old thread but I too had some major issues wiith Aura a little over a month ago, neither Asus nor I could figure out the issue and the board was about to be RMA'd (I even had an official RMA number). My I/O RGB LED's never turned on again after a power outage. (I have since finally bought the UPS I knew I needed long before that happened) Finally one night while deciding which manufacturer to go with next (I was less than happy with Asus support and have had multiple ROG products that failed in an incredibly short time, or were DOA) I decided to check the updates page for the millionth time to make sure there wasn't something I had missed for my board. I noticed the most recent, at the time, AURA download was actually labeled "LightingService" something and that got me thinking.

    By this point I of course had done EVERYTHING possible to avoid sending off the board because not have access to my PC is not a viable option for me, and ASUS would not let me send in the bad board and get some kind of credit towards the exact same model, just the updated model because my board was not in production anymore. I wipe every trace of aura, AI suite, GPU tweak, everything. Cleaned the registry of old and invalid keys, reverted my windows back from 1903... everything. If you browse the forums theres even links to a tool called "Aura Cleaner," though I can't confirm it works. For me it opened and closed command prompt quickly. I even went as far as to take the board out, which was not at all fun, and remove the actual I/O cover and inspected the LED's and board that they're soldered to.

    THEN, I figured I'd give it one more shot. Everything wiped, newest version downloaded, I even was sent the original firmware and tool to flash the AURA controller back to its original setting and version. Still nothing. Everything about was working again except the I/O shield was still dark, zero lights. So while I was once again re-wiping any traces of AURA, I noticed in the update folder is another folder called Lighting Service. Inside of this folder was an installer specifically for the Lighting Service, or so it appeared at least. I ran it FIRST, then installed the newest version of Aura. During the install for lighting service, my I/O LED's suddenly lit up. HOORAY!!!!

    TL;DR,
    Manually delete Aura and the lighting service from your PC, restart. Run a registry cleaner or DIY and remove anything related to aura AND the lighting service. Restart again. If you haven't already, download the newest version of Aura OR the newest version that includes the lighting service folder/update/installer. I installed 1.07.66, it downloads as "Lighting_Control_1.07.66," inside of the main folder where the installer is, is a second folder labeled "LightingService." Inside of here should be an installer called, "AuraServiceSetup." Run THAT INSTALLER FIRST, then restart again. (I know, I know, but for me this is the only solution that worked and I spent weeks trying to figure it out) Then install Aura, and finally, restart again. Hopefully this solution helps a lot of people, I did contact ASUS support and described in detail my findings. They replied and thanked me but whether or not that information made it anywhere is beyond me.
    Just wanted to say, from the bottom of my heart, thank you.
    About 6 months, 3 bios-es, 3 Aura versions, and a whole lot of different workarounds tried (including setting up a virtual machine), none of them worked, but yours did.
    Finally, I CAN TURN OFF THE OUT OF SYNC LIGHTS.
    Damn. Thank you SO much.
    I will never buy anything with RGB ever again.
    Last edited by Delano.888; 08-23-2020 at 12:05 AM.

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