Results 1 to 8 of 8

Hybrid View

  1. #1
    ROG Enthusiast Array
    Join Date
    Aug 2017
    Reputation
    19
    Posts
    71

    G752VL Touchpad problems like two finger scrolling - Windows 10 Build 1803 - solved

    I just got yet another unwanted update from MS! Woohoo! The April Build 1803 update is no doubt full of stupid features I could care less about which is fine so long as I can ignore them. What I can't ignore is that suddenly my touchpad no longer works properly. Yeah, the basic buttons and single finger clicking work but all the gestures like two finger scrolling stopped. I use two finger scrolling all the time along with the two finger tap for right clicking.

    Had anybody else experienced this and is there a work-around? I noticed that the ASUS touchpad drivers for the G752VL haven't been updated in quite a while. Is there a better driver to use?

    Thanks,

    Scott

  2. #2
    ROG Guru: Brown Belt Array Darnassus PC Specs
    Darnassus PC Specs
    Laptop (Model)G752VS -=-=- G750JX
    MotherboardASUSTeK COMPUTER INC. G752VS (U3E1) -=-=- ASUSTeK COMPUTER INC. G750JX (SOCKET 0)
    Processori7 6700HQ @ 2.60GHz -=-=- i7-4700HQ CPU @ 2.40GHz - 3.40GHz
    Memory (part number)2x16gb (M471A2K43BB1-CRC) -=-=- 2x8gb (HMT41GS6AFR8A-PB)
    Graphics Card #1GTX 1070 (8GB) -=-=- GTX 770M (3GB)
    Sound CardRealtek High Definition Audio / NVIDIA High Definition Audio
    MonitorGSync IPS 75HZ -=-=- Chi Mei 60Hz (Overclocked to 85Hz)
    Storage #1Samsung SSD 960 EVO 250GB x2 -=-=- LITEONIT LCS-256M6S
    Storage #2HGST HTS721010A9E630 -=-=- ST1000LM024 HN-M101MBB
    CPU CoolerStock -=-=- Stock
    CaseStock -=-=- Stock
    Power SupplyStock -=-=- Stock
    Keyboard Stock -=-=- Stock
    Mouse Razer Naga Epic 1st Generation
    Headset SPH 2500
    Mouse Pad Razer Goliathus
    OS Winblows 10 Pro -=-=- Winblows 8.1 Pro
    Network RouterCG3000v2
    Darnassus's Avatar
    Join Date
    Dec 2013
    Reputation
    61
    Posts
    1,644

    Just reinstall the driver, turn off FastBoot (BIOS) and QuickStart (Battery Options)

    ... and maybe not bump three other dead threads and then making your own post. ;x
    Gosh Blue Lady.. ❤

    JOIN THE ASUS T-SHOOT DISCORD <-- Clicky!

  3. #3
    ROG Guru: Blue Belt Array Gps3dx PC Specs
    Gps3dx PC Specs
    Laptop (Model)Current: G751JT | Retired: G55VW, G51JX
    MotherboardInc M.2 slot
    Storage #1Samsungs EVO 850 128GB
    Storage #21TB HGST Travelstar 7K1000 (HTS721010A9E630)
    CPU CoolerMother Nature & Thermodynamics laws
    Mouse Logitech MX 518
    Headset/Speakers Logitech T6060
    OS Cleaned installed Windows 10 HOME x64
    Accessory #1 Leap Motion

    Join Date
    Feb 2015
    Reputation
    71
    Posts
    772

    Quote Originally Posted by Darnassus View Post
    Just reinstall the driver, turn off FastBoot (BIOS) and QuickStart (Battery Options)

    ... and maybe not bump three other dead threads and then making your own post. ;x

    1. because I agree with your 2nd sentence.
    2. because I don't agree with your 1st.
    it's like saying go do barbecue, swim and install drivers to solve your issue.
    it's the driver part that solves the issue - NOT fastboot ( and most probably also not "fast startup" under power options of windows).

    I got 1803 on my G751JT, Installed asus's ELAN driver, reboot, and its dedicated menu still missing under "mouse" settings in windows.
    nontheless, going into 'C:\Program Files\Elantech' and running 'ETDAniConf.exe' opens ELAN configurator, which IMHO needs to be set single time only.
    then - everything touchpad related works.

    so yeah - MS update are ****ty - but because MS think it's OK to rape your laptop with update instead of asking your permission.
    But, ASUS is responsible as well for delivering crappy driver support w/o UI integration under mouse settings of windows.

  4. #4
    ROG Enthusiast Array
    Join Date
    Aug 2017
    Reputation
    19
    Posts
    71

    Okay okay, you got me. :-) Sorry about that.

    In my defense though, those threads were only "mostly dead". :-)

    I'll give that shot. Thanks for the input.

  5. #5
    ROG Guru: Brown Belt Array Darnassus PC Specs
    Darnassus PC Specs
    Laptop (Model)G752VS -=-=- G750JX
    MotherboardASUSTeK COMPUTER INC. G752VS (U3E1) -=-=- ASUSTeK COMPUTER INC. G750JX (SOCKET 0)
    Processori7 6700HQ @ 2.60GHz -=-=- i7-4700HQ CPU @ 2.40GHz - 3.40GHz
    Memory (part number)2x16gb (M471A2K43BB1-CRC) -=-=- 2x8gb (HMT41GS6AFR8A-PB)
    Graphics Card #1GTX 1070 (8GB) -=-=- GTX 770M (3GB)
    Sound CardRealtek High Definition Audio / NVIDIA High Definition Audio
    MonitorGSync IPS 75HZ -=-=- Chi Mei 60Hz (Overclocked to 85Hz)
    Storage #1Samsung SSD 960 EVO 250GB x2 -=-=- LITEONIT LCS-256M6S
    Storage #2HGST HTS721010A9E630 -=-=- ST1000LM024 HN-M101MBB
    CPU CoolerStock -=-=- Stock
    CaseStock -=-=- Stock
    Power SupplyStock -=-=- Stock
    Keyboard Stock -=-=- Stock
    Mouse Razer Naga Epic 1st Generation
    Headset SPH 2500
    Mouse Pad Razer Goliathus
    OS Winblows 10 Pro -=-=- Winblows 8.1 Pro
    Network RouterCG3000v2
    Darnassus's Avatar
    Join Date
    Dec 2013
    Reputation
    61
    Posts
    1,644

    ;U!

    ( Good luck ;d )
    Gosh Blue Lady.. ❤

    JOIN THE ASUS T-SHOOT DISCORD <-- Clicky!

  6. #6
    ROG Enthusiast Array
    Join Date
    Aug 2017
    Reputation
    19
    Posts
    71

    You were correct! I disabled fastboot in BIOS and Quickstart and reinstalled "SmartGesture". Voila! Working again.

    Thanks Darnassus!

  7. #7
    ROG Enthusiast Array
    Join Date
    Aug 2017
    Reputation
    19
    Posts
    71

    Grr... :-(

    Windows 1809 installed and of course the touchpad stopped working. No problem I thought. I'll just reinstall Smart Gesture again and be on my way. Well, that didn't do it. Smart Gesture installed again, but the Smart Gesture app running in the system tray comes up with a totally janky interface that no longer looks correct. Buttons are in the wrong location, text is scaled incorrectly, etc. If I make any changes to the various One, Two or Three-Finger gestures, none of these settings are changed after applying them and clicking OKAY. Starting Smart Gesture again shows that none of the settings changes were actually stored.

    I know that ASUS's driver sucks so what can I do now? Has anybody seen this with 1809. It appears that ASUS Smart Gesture needs a serious update. I have no two-finger scrolling at all right now which is a real bummer. Is there a later version of Smart Gesture for a more recent G series machine that will work with the G752VL?
    Last edited by ST9752; 12-24-2018 at 05:32 PM.

  8. #8
    ROG Enthusiast Array
    Join Date
    Aug 2017
    Reputation
    19
    Posts
    71

    Okay, Got it working again. First I ran the uninstall.bat file in the Smart Gesture folder that is created by unzipping it. That really didn't do anything. Then I uninstalled ASUS Smart Gesture from the control panel. Rebooted and reinstalled Smart Gesture again. This time it fixed the problem and the Smart Gesture interface is back to normal. Somehow the Smart Gesture install was badly broken.

    Back to normal. :-)

    I do wonder if some MS update is going to completely break the touchpad at some point. Common ASUS, write a proper driver for this thing that integrates with Windows 10!!!!!

Tags for this Thread

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •