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  1. #51
    ROG Enthusiast Array TopOkay's Avatar
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    Quote Originally Posted by vacs View Post
    Bios 312 is out, will try it later today...i hope there is some improvement regarding the coil whine

    Edit: nothing new, same ****

    There's also a new bios for GL703GE, version 314, rollout same day as gl503ge (18 december).

    I'm scared to update: if works, as you coil whine will still be there... if not, the pc will go whorse.

  2. #52
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    Today a friend bought a new dell inspirion 3567 that costs $400 and has an almost whole unlocked bios (only missing is the overclocking) so I just can't understand the point in locking down the bios in a $1200 notebook like asus does

  3. #53
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    Ok, another news. My laptop started to make those sounds occasionally even when unplugged. I don't have a patience for this.

    I've visited my friend with completely silent GL503VD (7th gen i7 version) and found out both of these models have the same power supply. Servicer center didn't exchange that, so I thouight that would explain the issue perfectly. So I tried his and no change. We can exclude the power supply as a reason for good.

    I will try the bios update, thanks for the alert.

    I'll also run some long-term stress test to try to "wear the condenser out". Might as well play some games to enjoy the fun a little as long as it's here. But if nothing else helps, I'm sending it in once again. It's annoying as hell and I just can't tolerate spending that amount of money on annoying machine. That's just out of the question. I'll save the money and wait what's out there after CES.

  4. #54
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    Can or will Asus fix the issue of coil whining

    Hey All,
    I had purchased a gl503ge hero edition and I too was a victim of coil whine, I returned the laptop and finding it very difficult to find a deal similar to that.
    Can you please suggest, try a new gl503ge with a hope from asus that they will fix it
    or
    any other laptop ??

    Thanks.

  5. #55
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    Quote Originally Posted by maddy0302 View Post
    Hey All,
    I had purchased a gl503ge hero edition and I too was a victim of coil whine, I returned the laptop and finding it very difficult to find a deal similar to that.
    Can you please suggest, try a new gl503ge with a hope from asus that they will fix it
    or
    any other laptop ??

    Thanks.
    Same dilema here. I will continue solving the issue after christmas, but it's the same thing. Service told me they will accept the return if I want. ...but I just can't find similar deal. Some of those MSI laptops look good, but have worse battery life and weaker cooling solution. Dells are awesome, quickly upgradable (I do have 2TB drive I need to put in right away), but have awful screens. Gaming HPs and Acers are ugly as hell.

    If that coil whine doesn't dissappear over the christmas, I'm returning it, sticking to my old trusty MSI and waiting for what comes up after CES.

  6. #56
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    Quote Originally Posted by FarleyCZ View Post
    Same dilema here. I will continue solving the issue after christmas, but it's the same thing. Service told me they will accept the return if I want. ...but I just can't find similar deal. Some of those MSI laptops look good, but have worse battery life and weaker cooling solution. Dells are awesome, quickly upgradable (I do have 2TB drive I need to put in right away), but have awful screens. Gaming HPs and Acers are ugly as hell.

    If that coil whine doesn't dissappear over the christmas, I'm returning it, sticking to my old trusty MSI and waiting for what comes up after CES.
    May I know which MSI were you looking forward to buy, I find MSI build very plastic and loosely built.

    Bought dell g5, 8750H + 1050Ti
    I liked ROG a lot, but stupid coil whine ruined everything.
    You might want to try 7700 HQ + 1050 GL503VM model in newegg. From the forum I got to know it dones't have a coil whine.

    There was one fix to coil whine I followed disabling the C1E flag I guess, but CPU will bypass the powersaving mode and fans crank up pretty often. If you ok with that, you want to stick with ROG.

  7. #57
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    I was lookign at several MSIs. I do have an old MSI for few years already and it has been plastic, also replaced fan one time, but other than that it has been a reliable champ. That's why I'm considering it. Friend of mine has GL503VD, completely silent, but I like the 6core CPU.

    Honestly I'm considering that Dell too. It has kinda less awesome screen, but I really like the accessibility. I could put there bigger disc right away without sending it to a service center. It's gonna get pretty cheap around CES too.

    I'm definitelly not going to run the laptop without c-states. Whatever happens to the CPU, this will be the first thing service center will complain about. Also in idle states it goes ftom 1.5W consumption to 3 - 4 Watts. Not good for battery. I simply refuse to make such a compromises on something I paid over 1200 bucks for.

    I will send it in again, asking for repair of the issue, replacement that would solve the issue, or money back.

    I tried to live with it over christmas, but human ear is sensitive to frequencies from 2 to 5k. (Not making this up, look up Fletcher-Munson curves.) That's pretty much where that coil-whine from this laptop lives. On bad days, it "sings" constant tones in that area. I'd love to save the C1A hack as the last resort if they don't accept the second RMA for any reason.

    So far this is my first ASUS product and it's not doing a good impression on me. GL504 seems a cool alternative, but after this experience I'm very affraid to try ASUS again.
    Last edited by FarleyCZ; 12-31-2018 at 03:34 PM.

  8. #58
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    Sorry for spamming so much, but somewhere in the middle of this might be a way for y'all to fire a real RMA with a chance for success.

    So, my first RMA got back with an explanation of that 10dB manufacture tolerancy for coil-whine. Ok, then, let's try to measure it. I closed my windows, waited for quiet night moment and tried to measure the noise by a phone app. It's not precise, I know, but at least we have something orientational. Unfortunatelly this is what I've got:

    Click image for larger version. 

Name:	Screenshot_sml2.jpg 
Views:	32 
Size:	11.9 KB 
ID:	77926

    Problem with this is that this number is not caused by the laptop whine, but by low-frequency ambient crap of the city I live in, which is very well present even when I close my windows.

    So, I recorded the coil whine again. Here:



    ...took the sound of it and run it through a frequency analyser. Just to see exactly what's going on. (freq. tilt set on 0db/oct)

    Click image for larger version. 

Name:	frequency_resp_sml.jpg 
Views:	5 
Size:	49.5 KB 
ID:	77927

    Now, peaks I've hilighted by blue are the low-frequency city noise that causes that 30dB reading. Frequences highlited by red are the coil whine. The difference of amplitude between those two is not even a 5db. So, if the app measurement at least resembles the truth and my room actually is dipped in 30dB of ambience crap, then this coil-whine has a potential to go upto 25dB. That's defintely not a 10dB.

    Also, 4kHz is reeeeallyyyy high. Look at this. That graph shows you how much of actual loudness your ear needs throughout the spectrum to achieve preception of all of the frequencies being equally loud. (Hence the name equal-loudness curves.) See how little you need of that 4kHz region to appear as loud as the bass region? Ear is simply much more sensitive to frequencies between 2 and 5kHz. I'm not making this up. This is actual psycho-acoustic thing. That is the reason, why that coil-whine is so annoying even when it's relatively quiet.

    I've summed this whole thing into a nice little document that goes out in next few days with my second RMA. I'll let you know what will be their reaction. But if they agree it's a reason for money-back, I think few of you might use similar reasoning to get something better after CES.

    ...and if they try to argue by decibells again, I'll be more than happy to borrow a calibrated noise meter and a flat measuring mic to get the exact numbers. They promised that money-back has a high chance of success in my case, but still. They simply bumped into a wrong guy with this coil-whine issue. Period. Hope it helps a bit in your cases too, guys.

    Best of luck to 2019!
    Last edited by FarleyCZ; 01-02-2019 at 10:43 PM. Reason: typos

  9. #59
    ROG Guru: Orange Belt Array FULLMETALJACKET7's Avatar
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    Damn! That's really loud. Sounds like one of those old dot matrix printers lol. Mine has a bit of a coil whine, but in a much higher frequency and not nearly as loud (I can barely pick it up with a mic), so it doesn't bothers me. It's a GL502VSK.

  10. #60
    ROG Enthusiast Array TopOkay's Avatar
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    Quote Originally Posted by FarleyCZ View Post
    Sorry for spamming so much, but somewhere in the middle of this might be a way for y'all to fire a real RMA with a chance for success.

    So, my first RMA got back with an explanation of that 10dB manufacture tolerancy for coil-whine. Ok, then, let's try to measure it. I closed my windows, waited for quiet night moment and tried to measure the noise by a phone app. It's not precise, I know, but at least we have something orientational. Unfortunatelly this is what I've got:

    Click image for larger version. 

Name:	Screenshot_sml2.jpg 
Views:	32 
Size:	11.9 KB 
ID:	77926

    Problem with this is that this number is not caused by the laptop whine, but by low-frequency ambient crap of the city I live in, which is very well present even when I close my windows.

    So, I recorded the coil whine again. Here:



    ...took the sound of it and run it through a frequency analyser. Just to see exactly what's going on. (freq. tilt set on 0db/oct)

    Click image for larger version. 

Name:	frequency_resp_sml.jpg 
Views:	5 
Size:	49.5 KB 
ID:	77927

    Now, peaks I've hilighted by blue are the low-frequency city noise that causes that 30dB reading. Frequences highlited by red are the coil whine. The difference of amplitude between those two is not even a 5db. So, if the app measurement at least resembles the truth and my room actually is dipped in 30dB of ambience crap, then this coil-whine has a potential to go upto 25dB. That's defintely not a 10dB.

    Also, 4kHz is reeeeallyyyy high. Look at this. That graph shows you how much of actual loudness your ear needs throughout the spectrum to achieve preception of all of the frequencies being equally loud. (Hence the name equal-loudness curves.) See how little you need of that 4kHz region to appear as loud as the bass region? Ear is simply much more sensitive to frequencies between 2 and 5kHz. I'm not making this up. This is actual psycho-acoustic thing. That is the reason, why that coil-whine is so annoying even when it's relatively quiet.

    I've summed this whole thing into a nice little document that goes out in next few days with my second RMA. I'll let you know what will be their reaction. But if they agree it's a reason for money-back, I think few of you might use similar reasoning to get something better after CES.

    ...and if they try to argue by decibells again, I'll be more than happy to borrow a calibrated noise meter and a flat measuring mic to get the exact numbers. They promised that money-back has a high chance of success in my case, but still. They simply bumped into a wrong guy with this coil-whine issue. Period. Hope it helps a bit in your cases too, guys.

    Best of luck to 2019!
    Thank you very much for posting your research!

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