06-23-2018 09:33 AM - last edited 2 weeks ago by ROGBot
09-18-2021 11:56 PM
Weshimulo wrote:
OK, here's the story:
I bought a G752VY in early June 2017. Everything was working fine until about 3 weeks ago (early June 2018), when I noticed the following:
· On booting, the clock doesn't update and has to be set manually (keeps time when this has been done, though).
· Keyboard backlighting not automatically activating (has to be adjusted manually with Fn+F4).
· Sometimes it requires 2-3 attempts to boot successfully, sometimes it boots first time (however, the above problems persist).
Aside from these irritations, the machine is working normally, with no other issues.
I raised the issue with ASUS, and was advised to do the following:
1: Restart the unit
2: Start pressing F9 upon startup
3: Select Troubleshoot
4: Select Reset your PC*
5: If prompted 3 options, select: “Restore to factory settings�
6. If prompted the options: “Keep my Files� and “Clean Install�, please select “Clean install�.
Now, I admit that I'm not an expert, but if this is a CMOS battery issue, how is doing the above going to help? I'll do it if I really have to, but I'd rather not because of all the issues with drivers and licences it's likely to throw up.
Despite my speculation about it being a CMOS battery issue, I really don't want to have to replace it because I know what that entails (basically dismantling the machine). I could just send it back to be fixed, but as I work from home that means I wouldn't be able to work...
...sometimes I wish I'd just bought a desktop.
Any ideas on what this might be and how to proceed will be greatly appreciated. 😄
Thanks, Martin
09-19-2021 12:27 AM