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  1. #11
    New ROGer Array aliaghil PC Specs
    aliaghil PC Specs
    Laptop (Model)Scar Strix III G531GU
    MotherboardG531GU
    ProcessorIntel Core i7 9750H
    Memory (part number)16GB DDR4 2666
    Graphics Card #1Intel UHD 630
    Graphics Card #2nVidia GeForce GTX 1660 Ti
    Storage #1Intel 660P 512GB M.2 NVME

    Join Date
    Oct 2019
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    Quote Originally Posted by cl-Albert View Post
    Hi,

    Seems like it's related to the touchpad delay setting that was removed in later Windows 10 versions as mentioned at the Microsoft answers page below.
    https://answers.microsoft.com/en-us/...630287e?page=3

    If you don't mind changing your touchpad sensitivity setting to 'most sensitive' from 'medium', it seems like this will automatically change that registry setting to remove the touchpad delay, so you don't even need to edit the registry (and probably why Microsoft removed the touchpad delay setting?).
    Thank you for your response
    This solution didn't solved my issue.

  2. #12
    New ROGer Array
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    Apr 2019
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    NOT an isolated issue! Five out of five separate ASUS gaming laptops with exactly the same problem (three GL503 models and a GL504GM-WH71). My latest, a GL531GU-WB74, is an upgrade replacement from ASUS, with the others having been returned to retailer. I've tried all logical fixes besides disassembly of the unit. Works fine with an external Bluetooth keyboard/touchpad, so I'm thinking it's a hardware issue. This will be my 5th RMA on an ASUS gaming laptop in eight months, and I fear my luck may soon run out with my unit being damaged or lost during transit. This is a shame (sham) since ASUS products have served me so well in the past. I guess I'm screwed!

    QUESTION: How do you fix an ASUS laptop?
    ANSWER: Buy a DELL or an HP.
    Last edited by drkdckrsn; 12-24-2019 at 12:28 PM. Reason: clarification

  3. #13
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    Quote Originally Posted by roadkill_dm View Post
    Nope, only silence from both ASUS and Micro Center. Not happy.

    In the meantime I also ran memtest86 which came back clean after 4 passes.

    Maybe I'm just imagining it, but there does seem to be a "sweet spot" on the trackpad. I guess I'm getting used to it because I haven't noticed the issue as much over the last week.

    If you decide to RMA, let me know how it goes. I probably won't be far behind.
    NOT an isolated issue! Five out of five separate ASUS gaming laptops with exactly the same problem (three GL503 models and a GL504GM-WH71). My latest, a GL531GU-WB74, is an upgrade replacement from ASUS, with the others having been returned to retailer. I've tried all logical fixes besides disassembly of the unit. Works fine with an external Bluetooth keyboard/touchpad, so I'm thinking it's a hardware issue. This will be my 5th RMA on an ASUS gaming laptop in eight months, and I fear my luck may soon run out with my unit being damaged or lost during transit. This is a shame (sham) since ASUS products have served me so well in the past. I guess we're screwed!

    QUESTION: How do you fix an ASUS laptop?
    ANSWER: Buy a DELL or an HP.
    Last edited by drkdckrsn; 12-24-2019 at 01:05 PM. Reason: clarification

  4. #14
    New ROGer Array
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    Jan 2020
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    Same here, it is a really big problem

    I bought a GL531GU laptop and have the same problem. Sometimes I have that lag witch the touchpad. I realle hopes that Asus fix this as soon as possible.

  5. #15
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    Jan 2020
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    Same issue still

    So, have anyone worked it out somehow?
    OH GOD, I have been facing that same trackpad issue for 2 years now, and not gonna lie I was thinking I'm crazy and it was not real. Have happened to be so frequent these days and hopelessly googled it. But as I have found this thread and read it all over, I was both happy and sad at the same time. Oh god, thanks! it was not me. I KNEW IT.
    GL503VS

  6. #16
    New ROGer Array aliaghil PC Specs
    aliaghil PC Specs
    Laptop (Model)Scar Strix III G531GU
    MotherboardG531GU
    ProcessorIntel Core i7 9750H
    Memory (part number)16GB DDR4 2666
    Graphics Card #1Intel UHD 630
    Graphics Card #2nVidia GeForce GTX 1660 Ti
    Storage #1Intel 660P 512GB M.2 NVME

    Join Date
    Oct 2019
    Reputation
    10
    Posts
    4

    definitely, my next laptop will not be asus.
    lost a customer, and I will recommend other people to don't buy asus laptops.

  7. #17
    ROG Member Array
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    Apr 2019
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    Might sound dumb but when you have issues with your touch pad rub your finger on the palm of your other hand and then try to use the touch pad again. Seems to be a heat touch issue or oil issue from your finger.

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