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  1. #11
    ROG Member Array A.Catalin PC Specs
    A.Catalin PC Specs
    MotherboardROG MAXIMUS IX HERO
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    6.0.1.8480 is a UAD driver, everything works ok
    Click image for larger version. 

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  2. #12
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    I cannot open sonic studio. It just hangs on startup logo and nothing happens.

    I tried with fresh windows install. It just open once. After restart it just either hang on startup (shows sonic logo) or close itself immediately. No error message given.

    New UWP used..

  3. #13
    Moderator Array Nate152 PC Specs
    Nate152 PC Specs
    MotherboardROG Maximus IX Code
    Processori7-7700k 5.2GHz Delidded
    Memory (part number)16GB G.Skill Trident Z 4025MHz 17-17-17-39-2T
    Graphics Card #1Titan Xp - EKFC waterblock
    Graphics Card #2Titan Xp
    Sound CardROG SupremeFX 2015
    MonitorHP ZR30w
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    CPU CoolerSwiftech Apogee GTZ
    CaseThermaltake Armor+ VH6000
    Power SupplyEVGA Supernova 1600w Titanium
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    Hi gencer

    Down at the bottom right of the screen is a little arrow pointing up, click it and see if the sonic studio logo is there, if so click it.

  4. #14
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    Quote Originally Posted by Nate152 View Post
    Hi gencer

    Down at the bottom right of the screen is a little arrow pointing up, click it and see if the sonic studio logo is there, if so click it.

    Hi Nate,

    No icon in system tray. (incl. arrow > hidden items)

    I have attached a screenshot. It stays like this for at least 2-4 minutes then closes itself. Sometimes it just happens immediately.

    Realtek AC UI Version is 1.1.132.0

    I also see this event:


    Code:
    The program SonicStudio3.exe version 3.12.2.50876 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Security and Maintenance control panel.
     Process ID: 339c
     Start Time: 01d42c288380a157
     Termination Time: 4294967295
     Application Path: C:\Program Files\WindowsApps\A-Volute.SonicStudio3_3.12.2.0_x64__w2gh52qy24etm\SonicStudio3.exe
     Report Id: 4d74517a-e86d-4f38-b8d7-2949e363d530
     Faulting package full name: A-Volute.SonicStudio3_3.12.2.0_x64__w2gh52qy24etm
     Faulting package-relative application ID: App
    and these two:

    Code:
    Fault bucket , type 0
    Event Name: MoAppCrash
    Response: Not available
    Cab Id: 0
    
    Problem signature:
    P1: A-Volute.SonicStudio3_3.12.2.0_x64__w2gh52qy24etm
    P2: praid:App
    P3: 3.12.2.50876
    P4: 5b59dd67
    P5: combase.dll
    P6: 10.0.17134.112
    P7: fad18dc5
    P8: 80028016
    P9: 0000000000010de0
    P10: 
    
    Attached files:
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERFEC4.tmp.WERInternalMetadata.xml
    
    These files may be available here:
    C:\ProgramData\Microsoft\Windows\WER\ReportQueue\AppCrash_A-Volute.SonicSt_cbb4da4077b7bbe7264b998cb8ffa921c7dc43a_8ea8a17a_2e8cfe86
    
    Analysis symbol: 
    Rechecking for solution: 0
    Report Id: 33a5151a-1ab3-4703-82cd-cd7ce45224ad
    Report Status: 100
    Hashed bucket: 
    Cab Guid: 0
    and

    Code:
    Fault bucket , type 0
    Event Name: MoAppHang
    Response: Not available
    Cab Id: 0
    
    Problem signature:
    P1: A-Volute.SonicStudio3_3.12.2.0_x64__w2gh52qy24etm
    P2: praid:App
    P3: 3.12.2.50876
    P4: 5b59dd67
    P5: 7522
    P6: 4194304
    P7: 
    P8: 
    P9: 
    P10: 
    
    Attached files:
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER7A38.tmp.WERInternalMetadata.xml
    
    These files may be available here:
    C:\ProgramData\Microsoft\Windows\WER\ReportQueue\AppHang_A-Volute.SonicSt_a32f3d8f68127d530398a937bd2cd380eb1b8a_8ea8a17a_02a779ca
    
    Analysis symbol: 
    Rechecking for solution: 0
    Report Id: 4d74517a-e86d-4f38-b8d7-2949e363d530
    Report Status: 100
    Hashed bucket: 
    Cab Guid: 0
    What I did so far?

    1. Install fresh windows.
    2. Install drivers from B350-F webpage and install.
    3. Open sonic studio (after restart) and configure movie and musi,c sections in advanced mode. Close it.
    4. Restart machine.
    5. Try to open sonic studio. You can't.

    Tried this lifecycle 2 times.
    Miniatura de Adjuntos Miniatura de Adjuntos ss-2018-08-04_22_46_37.png  

    Last edited by gencer; 08-04-2018 at 07:53 PM.

  5. #15
    ROG Junior Member Array
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    Update: I reset the app data (from windows app preferences), uninstalled app and reinstalled by directly from store fixed my issues. However, it shouldn't do this behavior in the first place.

  6. #16
    Moderator Array Nate152 PC Specs
    Nate152 PC Specs
    MotherboardROG Maximus IX Code
    Processori7-7700k 5.2GHz Delidded
    Memory (part number)16GB G.Skill Trident Z 4025MHz 17-17-17-39-2T
    Graphics Card #1Titan Xp - EKFC waterblock
    Graphics Card #2Titan Xp
    Sound CardROG SupremeFX 2015
    MonitorHP ZR30w
    Storage #1Toshiba OCZ VX500 256GB
    CPU CoolerSwiftech Apogee GTZ
    CaseThermaltake Armor+ VH6000
    Power SupplyEVGA Supernova 1600w Titanium
    Keyboard Cyberpower Skorpion K2
    Mouse Razer Basilisk
    Headset Sennheiser HD6XX / Modmic 5
    OS Windows 10 Home 64 bit
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    Good to hear you got it working, maybe someone with your motherboard can confirm the Realtek driver at the ASUS Download Center is working ok.

  7. #17
    New ROGer Array
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    ROG Strix GL703VD

    Quote Originally Posted by Kiicki View Post
    I have tried, and Sonic Studio isn't included in the latest audio driver. I could of course install an older audio driver version, but they suggest you to uninstall that if you want the latest one because of a different driver structure.

    https://www.asus.com/Motherboards/RO...Desk_Download/
    Hi I have ROG Strix GL703VD where can I find the Sonic Studio 3 and Sonic Redar for my device.

    Thanks

  8. #18
    Banned Array JustinThyme PC Specs
    JustinThyme PC Specs
    Laptop (Model)G752VY-DH72
    MotherboardRampage VI Extreme
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    Memory (part number)64GB DDR4 8x8 Corsair Dominator Platinum 3800 MHz @ C17
    Graphics Card #1ASUS Strix 2080Ti O11G @ 2.1GHz
    Graphics Card #2ASUS Strix 2080Ti O11G @ 2.1Ghz
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    Sound CardExternal Audioengine D1 24 bit 192kbps DAC
    MonitorASUS PG348Q @ 100Hz
    Storage #1Intel 905P 480GB U2 flavor
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    CPU CoolerHeatKiller IV PRO and VRM blocks ,Dual D5 PWM serial, 2X 480, 1X 360 RADS
    CasePhanteks Enthoo Elite 8X LL120 PWM, 3X LL140 PWM, 12 SP120 PWM 1x AF140 PWM
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    Mouse ASUS Spatha, Logitech MX Master
    Headset Sennheiser HD 700
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    Headset/Speakers Audioengine A5+ with SVS SB-1000 Sub
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    Quote Originally Posted by RizRise View Post
    Hi I have ROG Strix GL703VD where can I find the Sonic Studio 3 and Sonic Redar for my device.

    Thanks
    If you did a fresh install of the OS and didnt save your eSupport folder the only way to get it is to find someone else with the same machine that still has the folder and have them share it with you.

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