ASUS finally contacted me. Well, it might be considered as good news: next week i will receive a paper (an act). But i don't who will give it. I should scan, and send it to ASUS. And they will offer me a replacement. Looking forward next week.
Day 50 (8/3/2018) ASUS North American employees answering time-to-time Day 51 (8/4/2018) Weekend Day 52 (8/5/2018) Weekend Day 53 (8/6/2018) Gently reminded ASUS CIS Support that i'm still holding dispute. I think they @intentionally forget@ me and my case (they've asked for my s|n once again). No problem, i'll remind them )
Mr. Global Associate Product Marketing Manager (ASUS Republic of Gamers) replied and received e-mail from me with detailed information considerning my RMA case.
Local ASUS Support replied yesterday: "We will contact in matter of week." 3 weeks ago they replied same way. RMA Service replied by phone: "We know nothing. Contact ASUS directly."
No replacement, no laptop, no information. Doing research on court law cases - preparing for worse.
Well, it's something. I've made a journey to RMA service center, and didn't received this "act". Though ... i di a great conversation with senior engineer.
A while ago he called me ask to bring box & PSU. At 6PM i successfully received this piece of paper. A very friendly senior engineer made a digitial copy, which i've sent to ASUS.