Results 21 to 30 of 35
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08-31-2018 02:08 PM #21ROG Guru: White Belt Array
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- Jul 2018
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Day 78 (8/31/2018)
This "NEAR FUTURE" was not today. Hope it will be the last weekend without gaming.
Originally Posted by McCoy
Looking forward next week. Wish everyone great weekend!
DAY 78
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09-03-2018 12:26 PM #22ROG Guru: White Belt Array
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- Jul 2018
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DAY 79
DAY 80
DAY 81
Local ASUS is dead silent.
Bloody headache ...Last edited by McCoy; 09-04-2018 at 07:54 AM.
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09-04-2018 12:42 PM #23ROG Guru: White Belt Array
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- Jul 2018
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DAY 82
Local ASUS wrote that there will be no replacement until such procedure is approved by head unit. "WTF?" you ask. "BFYTW!" i will answer.
82 days ago i left my laptop at RMA service ... I hardly could imagine that this will take about 3 months.
OMG ASUS you're ripping apart all the good memories which we had together:
- my first experience with overclocking Q6600 with Commando board (YEEES!! IT"S STILL ALIVE!)
- my frirst watercooling loop on Maximus II Formula with Q9650.
You were diamond brand until i encountered so-called RMA ... It's totally worthless.
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09-04-2018 02:05 PM #24ROG Guru: White Belt Array
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- Jul 2018
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Local ASUS wrote that there will be no replacement until such procedure is approved by head unit. Originally Posted by pndiode
Looks like ASUS is holding out until HEAD UNIT makes a decision.
https://www.truthinadvertising.org/a...02vsk-laptops/
http://www.classactionsreporter.com/..._complaint.pdf
OMG WHY THE HELL THEY DIDN'T REPLACE IT ASAP?
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09-04-2018 07:04 PM #25TeamROG Moderator Array xeromist PC Specs
xeromist PC Specs Laptop (Model) Dell Inspiron 15 7567 Motherboard MSI x470 Gaming Plus Processor AMD 2600X Memory (part number) 16GB Crucial Ballistix Elite 3600 Graphics Card #1 ASUS GTX 1080 Strix Monitor BenQ BL3200PT Storage #1 Intel 600p NVMe CPU Cooler Wraith Case custom Antec 900 Power Supply Corsair HX1000 Keyboard Logitech Orion Spark Mouse Logitech MX500 Headset Plantronics 777 with Oregon Aero upgrade
- Join Date
- Jul 2010
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OT posts removed. Just a reminder that the Service Inquiries section is not for discussion. Please do not post in this section unless you are the OP or an ASUS representative. If you would like to discuss, PM the author or post in another section. Thank you.
* Support disease research with Folding@Home *
< < < Click the drop-down above my avatar for my PC specs!
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09-05-2018 10:34 AM #26ROG Guru: White Belt Array
- Join Date
- Jul 2018
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Day 83 (9/5/2018)
OK, wasn't my fault. Originally Posted by xeromist
Well ...
DAY 83
Once again, local ASUS decided not to answer to any of my e-mails. RMA service replied by phone that they know nothing about replacement, and they have no news considering my case.
I'm curios:
When those guys decide to provide replacement?
Why it takes 83+ days to do this?
Isn't it enough to manufacture a new piece of a laptop?
I will be soooooo happy if somebody tell me the answers.
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09-06-2018 08:17 AM #27ROG Guru: White Belt Array
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- Jul 2018
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- 11
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Day 84 (9/6/2018)
Originally Posted by MasterC@ASUS
Replacement still not provided.
No replies from local ASUS - they just ignore my e-mails.
Once again, all promises and deadlines broke. ASUS exceed my worst expectations. And today, is the ...
DAY 84
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09-07-2018 01:19 AM #28Administrator Array
- Join Date
- Aug 2014
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- 120
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- 1,712
I was informed that a replacement was offered on the 17th August, let me look into this for you.
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09-07-2018 07:43 AM #29ROG Guru: White Belt Array
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- Jul 2018
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Day 85 (9/7/2018)
Thank you MasterC@ASUS, Originally Posted by MasterC@ASUS
Yes, it was, and i accepted they offer. They promised that process will be done in 2 weeks (3 weeks past today). At this point they vanished, without giving me replacement, nor replying to me by e-mails. And today, is the ...
DAY 85
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09-10-2018 08:35 AM #30ROG Guru: White Belt Array
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- Jul 2018
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Day 86-87-88 (9/8/2018-9/10/2018)
DAYS 86-87-88
ASUS replied that replacement still not approved.
It's a freakin' joke to do RMA for 88 days.
