Page 3 of 3 FirstFirst 1 2 3
Results 21 to 28 of 28
  1. #21
    New ROGer Array
    Join Date
    Sep 2018
    Reputation
    10
    Posts
    2

    Asus Support

    "Either it (cooling kit) will come as an accessory with the zenith motherboards that was manufactured after August 27, 2018 or you could purchase it separately on our official third party resellers."

    I bought mine from amazon on 17 September after it was out of stock for 2 weeks. Guess Asus support is not really helpful in this.

  2. #22
    ROG Member Array
    Join Date
    Oct 2018
    Reputation
    10
    Posts
    10

    Still waiting for this kit. UK based and no suppliers have it in stock or know when they will receive the item to their inventory.

    I spoke with ASUS support and was told it will be available when it's ready, which is rather open ended. I felt like they just wanted to get rid of me.
    Last edited by camulos; 10-08-2018 at 10:11 PM.

  3. #23
    ROG Guru: Yellow Belt Array
    Join Date
    Mar 2017
    Reputation
    13
    Posts
    132

    I am currently waiting for komplett.se to send the cooling kit along with some other products. (kit was in stock, waiting for the case).
    They wanted 219SEK for it, which is roughly €19.5 or $22.50

  4. #24
    ROG Member Array
    Join Date
    Oct 2018
    Reputation
    10
    Posts
    10

    Unfortunately komplett won't ship to UK. I can't find any reseller with this that will ship to a UK address.

  5. #25
    New ROGer Array
    Join Date
    Nov 2018
    Reputation
    10
    Posts
    1

    It DOES NOT work with Rog Strix X399E

    No matter what Asus says on the website of the Rog Strix X399-E, the soc heat-sink does not fit, the holes are unreachable because the right sided memory sinks obstruct it. Maybe it does with the Extreme version, I don't know... what a waste of 25 dollars, I feel scammed

  6. #26
    ROG Member Array
    Join Date
    Sep 2018
    Reputation
    10
    Posts
    9

    Anyone requested this kit so for? How much time does it take to receive this free cooling kit?

    I've submitted my request to the Hungarian Asus service desk on 23/09. Received answer on 09/10 that this item is not available in Hungary I should look for it on Ebay or Amazon. lol
    After another round, where I was complaining and threatened them that I will share their approach with an Asus costumer with the whole net they were asking for the invoice of the purchase of my motherboard on 30/10. They have got it on the 06/11 now I am still waiting for their answer...

    Is this normal?

    Just read the posts on page 2 and 3.

    WTF Asus?! Seriously?
    Last edited by gyiku; 11-22-2018 at 01:10 PM. Reason: added info

  7. #27
    ROG Guru: Blue Belt Array gupsterg PC Specs
    gupsterg PC Specs
    MotherboardAsus Maximus VII Ranger
    Processori5 4690K
    Memory (part number)HyperX Savage 2400MHz 16GB
    Graphics Card #1Sapphire R9 Fury X (1145/545 Custom ROM)
    MonitorAsus MG279Q
    Storage #1Samsung 840 Evo 250GB
    Storage #2HGST 2TB
    CPU CoolerThermalRight Archon SB-E X2
    CaseSilverstone Temjin 06
    Power SupplyCooler Master V850
    Headset/Speakers HyperX Cloud
    OS Win 7 Pro x64 / Win 10 Pro x64
    gupsterg's Avatar
    Join Date
    Feb 2015
    Reputation
    79
    Posts
    842

    Quote Originally Posted by camulos View Post
    Unfortunately komplett won't ship to UK. I can't find any reseller with this that will ship to a UK address.
    Alzashop have it now, item is reasonably priced £15.70, but shipping makes it £30.20. For my setup not worth the spend.
    Intel Defector AMD Rebel

    TR 1950X - Custom WC - Asus Zenith Extreme Alpha - G.Skill Trident Z 3400MHz C14 QC - RX VEGA 64
    R7 2700X - Custom WC - Asus Crosshair VII Hero - G.Skill Ripjaws V 3533MHz C14 DC - Sapphire HD 5850 Toxic

    24/7 OC: i5 4690K @ 4.9GHz CPU@1.255v 4.4GHz Cache@1.10v - Archon SB-E X2 - Asus Maximus VII Ranger
    Sapphire Fury X (1145/545 ~17.7K GS 3DM FS)

  8. #28
    New ROGer Array
    Join Date
    Dec 2018
    Reputation
    10
    Posts
    4

    Bought my RZE on 24th December 2018 and it didn't come with the cooling kit. Can anyone confirm whether it should have been included?

Page 3 of 3 FirstFirst 1 2 3

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •