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  1. #1
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    GX501VIK Drivers / esupport folder help!!!

    Hello Everyone Iam new here!

    I just bought an used GX501VIK but the previous owner did a total clean on the harddrive and now its impossible for me to install the correct Intel drivers. Do anyone here got the original "esupport" or "edriver" folder for me ? Please

  2. #2
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    Quote Originally Posted by Pettson View Post
    Hello Everyone Iam new here!

    I just bought an used GX501VIK but the previous owner did a total clean on the harddrive and now its impossible for me to install the correct Intel drivers. Do anyone here got the original "esupport" or "edriver" folder for me ? Please
    You can look in Asus support website which has the exact drivers as the eSupport folder.

  3. #3
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    It doesn´t work.
    Getting microsoft drivers not Intel. Cant install RST due "wrong platform" and most chipset devices stays with microsoft drivers. I need to do clean install with esupport folder backup to make it work I think.

  4. #4
    ROG Guru: Gold Belt Array Clintlgm PC Specs
    Clintlgm PC Specs
    Laptop (Model)Asus G752VY DH72
    MotherboardAsus Z97 Pro WiFi and /Z97 Pro A
    ProcessorI7 4790K
    Storage #1512 GB M.2 Samsung 960 Pro
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    Quote Originally Posted by Pettson View Post
    It doesn´t work.
    Getting microsoft drivers not Intel. Cant install RST due "wrong platform" and most chipset devices stay with Microsoft drivers. I need to do clean install with esupport folder backup to make it work I think.
    Most of what was in your eSupport folder is available at Asus Support Download you will have to register your notebook then you'll get the exact right drivers for your notebook.
    Even if you do a clean install MS native drivers are going to install with the clean install, you have to uninstall them and install the Asus supplied drivers no matter what.
    G752VY-DH72 Win 10 Pro
    512 GB M.2 Samsung 960 Pro
    1 TB Samsung 850 pro 2.5 format
    980m GTX 4 GB
    32GB DDR 4 Standard RAM

    Z97 PRO WiFi I7 4790K
    Windows 10 Pro
    Z97 -A
    Windows 10 Pro

  5. #5
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    Quote Originally Posted by Clintlgm View Post
    Most of what was in your eSupport folder is available at Asus Support Download you will have to register your notebook then you'll get the exact right drivers for your notebook.
    Even if you do a clean install MS native drivers are going to install with the clean install, you have to uninstall them and install the Asus supplied drivers no matter what.

    I have tried to register but the old owner already did so its impossible, getting message "must already be registrated"...
    WHat to do ?

  6. #6
    ROG Guru: Gold Belt Array Clintlgm PC Specs
    Clintlgm PC Specs
    Laptop (Model)Asus G752VY DH72
    MotherboardAsus Z97 Pro WiFi and /Z97 Pro A
    ProcessorI7 4790K
    Storage #1512 GB M.2 Samsung 960 Pro
    Storage #21 TB Samsun 850 Pro
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    Quote Originally Posted by Pettson View Post
    I have tried to register but the old owner already did so its impossible, getting message "must already be registrated"...
    WHat to do ?
    If you're in the states PM cl-albert if not you'll have to deal with Asus Support and probably supply them with a Sales Receipt or some proof of purchase
    G752VY-DH72 Win 10 Pro
    512 GB M.2 Samsung 960 Pro
    1 TB Samsung 850 pro 2.5 format
    980m GTX 4 GB
    32GB DDR 4 Standard RAM

    Z97 PRO WiFi I7 4790K
    Windows 10 Pro
    Z97 -A
    Windows 10 Pro

  7. #7
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    It is easier if you avoid using the internet when uninstalling and installing ASUS drivers. In my computer ASUS drivers and Windows Update graphics driver are the exactly the same.

  8. #8
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    Quote Originally Posted by madhacker3kxl View Post
    It is easier if you avoid using the internet when uninstalling and installing ASUS drivers. In my computer ASUS drivers and Windows Update graphics driver are the exactly the same.
    Thanks for the tip. Will try this directly

  9. #9
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    Quote Originally Posted by madhacker3kxl View Post
    It is easier if you avoid using the internet when uninstalling and installing ASUS drivers. In my computer ASUS drivers and Windows Update graphics driver are the exactly the same.
    Didnt work. Please anyone help !

  10. #10
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    Can someone upload esupport folder?

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