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G74SX slimtype problem

OlegLTS
Level 7

‎02-05-2012 06:07 AM - last edited on ‎03-06-2024 09:52 PM by Community Admin

Hello,

I have a problem with slimtype BDE DS4E1S EA2B

This devise is not read any disc: CDROM, DVD ...

Notebook buy at 2011.10

Help me please
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40 REPLIES 40

fostert
Level 12

‎02-05-2012 06:32 AM

Can you run a CD at boot time? I.e. does the drive work outside windows?
--
G74SX-CST1-CBIL, i7 2630QM 2GHz
32GB DDR3 RAM @1333MHz
GTX560M 3GB DDR5 (192 bit)
17.3" LED 1920x1080
Sentelic TP, BIOS 203
Debian Linux Wheezy (Testing) Kernel 3.2, NVIDIA 295.40
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OlegLTS
Level 7
In response to fostert

‎02-05-2012 07:44 AM

No, I can not run CD (Blu-Ray) at boot time

I tried to boot from a boot disk - is not work
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fostert
Level 12
In response to OlegLTS

‎02-05-2012 08:01 AM

OK, I assume you changed the boot order in the BIOS to actually boot off the CD, or pressed ESC at boot to manually select the CD as the boot device.

In a situation like this, and certainly before RMAing it, I'd be tempted to remove the DVD recorder itself, clean the contacts with some acetone or 99% alcohol, and re-seat it back in the notebook. You'll have to go into the notebook from the bottom and unscrew one particular screw to release the player. Take 'er out, clean, and reseat.

See step 5 of this guide: http://nekaka.com/files/get/T16uV7IeCt/asus-g74-disassembly-guide.pdf

Unless someone else on here has other trix to try?
--
G74SX-CST1-CBIL, i7 2630QM 2GHz
32GB DDR3 RAM @1333MHz
GTX560M 3GB DDR5 (192 bit)
17.3" LED 1920x1080
Sentelic TP, BIOS 203
Debian Linux Wheezy (Testing) Kernel 3.2, NVIDIA 295.40
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BrodyBoy
Level 10
In response to fostert

‎02-05-2012 01:25 PM

Have you read about and tried fixing the Upper and Lower filter specs?
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OlegLTS
Level 7

‎02-05-2012 09:22 AM

I'am pressed Esc and selected boot from CD device - no effect - go to loading Windows 7
But no sound reading disk ...

Remove DVD - no
Another assumption is?
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fostert
Level 12
In response to OlegLTS

‎02-05-2012 09:33 AM

My suggestion to remove the DVD is not an assumption, but just something to try.
--
G74SX-CST1-CBIL, i7 2630QM 2GHz
32GB DDR3 RAM @1333MHz
GTX560M 3GB DDR5 (192 bit)
17.3" LED 1920x1080
Sentelic TP, BIOS 203
Debian Linux Wheezy (Testing) Kernel 3.2, NVIDIA 295.40
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OlegLTS
Level 7

‎02-05-2012 10:23 AM

ok, I remove DVD, look on contacts - they are clean. But I clean the contact with boric alcohol - no effect

I suspect it may be a problem with controller? or not? How to check?

thanks
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BrodyBoy
Level 10

‎02-05-2012 10:38 AM

Are you seeing the drive listed as a device? ....in Device Manager and Windows Explorer?
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OlegLTS
Level 7

‎02-05-2012 10:59 AM

Yes, I seenig the drive in device list. I get properties of this device and even shows that the device works
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