Page 1 of 3 1 2 3 LastLast
Results 1 to 10 of 21
  1. #1
    ROG Member Array Hypnotic's Avatar
    Join Date
    Sep 2016
    Reputation
    10
    Posts
    12

    Exclamation ROG Gladius 1 cannot boot with the mouse in usb ?

    After i install latest rog armory from the official site https://www.asus.com/us/ROG-Republic...Desk_Download/

    for win 10 64bit.

    Version 1.02.26
    2017/12/2178.98 MBytes
    ROG_Armoury_v10226
    Armoury V1.02.26
    Fixed Armoury installation issue in specific environment
    everything was just fine (i install it use left + scroll + right buttons to restet mouse and install lates firmware) and i feel the mouse better more responsive (may be I am imagining but it is for me) i decide to restart my windows 10 64 bit. and i cannot boot with the mouse in my usb i stuck on black screen with american megatrends 2012 .... .
    Can you help me anybody it's really annoying the only option is to boot without mouse and connect it when i'n in windows everytime ?
    Last edited by Hypnotic; 08-22-2018 at 08:44 PM.

  2. #2
    Administrator Array MasterC@ASUS's Avatar
    Join Date
    Aug 2014
    Reputation
    96
    Posts
    1,492

    What motherboard do you have?
    Did you try playing around with the BIOS settings which control how the USB ports function?

  3. #3
    ROG Enthusiast Array Marco1971's Avatar
    Join Date
    Feb 2016
    Reputation
    10
    Posts
    29

    Hi all, i have the same issue/problem..Asus Gladius 1 and a FX753VD gaming notebook. ROG Sica works well. My operatin system is Windows 10 1803 17314.228, same Armoury .

    Marco1971.

  4. #4
    ROG Member Array Hypnotic's Avatar
    Join Date
    Sep 2016
    Reputation
    10
    Posts
    12

    My motherboard is ASRock - 970A-G/3.1 https://www.asrock.com/mb/AMD/970A-G3.1/
    what to play with it i have enable or disable on bios for every usb i have and definitely the trouble is in the firmware.
    Last edited by Hypnotic; 08-23-2018 at 11:00 AM.

  5. #5
    ROG Member Array Hypnotic's Avatar
    Join Date
    Sep 2016
    Reputation
    10
    Posts
    12

    What happened ?
    I hope we will not get default answers on the end (voice in desert) !

  6. #6
    Administrator Array MasterC@ASUS's Avatar
    Join Date
    Aug 2014
    Reputation
    96
    Posts
    1,492

    We are looking into it, it may take some time. We do not have your motherboard, but we can test other motherboards and the FX753VD.

  7. #7
    ROG Member Array Hypnotic's Avatar
    Join Date
    Sep 2016
    Reputation
    10
    Posts
    12

    To Marco1971 and everybody who make mistake to upgrade R.O.G. Gladius with firmware version 1.30 and software Armoury V1.02.26 !

    I found how to fix the problem temporarily.
    The way is to downgrade to firmware 1.29 and you can du it as how i du it :
    1 - Deinstall the Armory software restart p.c. with unplugged mouse.
    2 - Start P.c. and plug in the mouse when you are in windows.
    3 - Instal previous Armory version from here - https://www.asus.com/us/ROG-Republic...Desk_Download/ choose you O.S. press (SEE ALL DOWNLOAD) button download - Version 1.27
    2015/07/09 .
    4 - After this start the Armory soft. unplug mouse press left+scroll+right button ( keep holding all buttons) that way you deleate your firmware from mouse and free the buttons when you plug in the mouse on your usb port after this you see massage your mouse nead firmware update plug in second mouse and press ok button.
    5 - Wait for software to upload old firmware and now you have firmware v 1.29 with old software 1.27 .

    I do all the process twice and every time the results are same.

    And by the way when you plug in the broken mouse in other computer it same (he just cannot boot ufcource).
    Last edited by Hypnotic; 08-24-2018 at 05:57 PM.

  8. #8
    ROG Enthusiast Array Marco1971's Avatar
    Join Date
    Feb 2016
    Reputation
    10
    Posts
    29

    Quote Originally Posted by Hypnotic View Post
    To Marco1971 and everybody who make mistake to upgrade R.O.G. Gladius with firmware version 1.30 and software Armoury V1.02.26 !

    I found how to fix the problem temporarily.
    The way is to downgrade to firmware 1.29 and you can du it as how i du it :
    1 - Deinstall the Armory software restart p.c. with unplugged mouse.
    2 - Start P.c. and plug in the mouse when you are in windows.
    3 - Instal previous Armory version from here - https://www.asus.com/us/ROG-Republic...Desk_Download/ choose you O.S. press (SEE ALL DOWNLOAD) button download - Version 1.27
    2015/07/09 .
    4 - After this start the Armory soft. unplug mouse press left+scroll+right button ( keep holding all buttons) that way you deleate your firmware from mouse and free the buttons when you plug in the mouse on your usb port after this you see massage your mouse nead firmware update plug in second mouse and press ok button.
    5 - Wait for software to upload old firmware and now you have firmware v 1.29 with old software 1.27 .

    I do all the process twice and every time the results are same.

    And by the way when you plug in the broken mouse in other computer it same (he just cannot boot ufcource).
    Thanks Hypnotic...

  9. #9
    ROG Member Array Hypnotic's Avatar
    Join Date
    Sep 2016
    Reputation
    10
    Posts
    12

    Quote Originally Posted by MasterC@ASUS View Post
    We are looking into it, it may take some time. We do not have your motherboard, but we can test other motherboards and the FX753VD.
    Thanks for attention .

  10. #10
    ROG Enthusiast Array Marco1971's Avatar
    Join Date
    Feb 2016
    Reputation
    10
    Posts
    29

    Hi, any news about this issue ? Firmware reverting back to version 1.29 does the trick but with click bug inside.
    https://www.asus.com/ROG-Republic-Of...Desk_Download/

    Thanks.

    Marco1971.

Page 1 of 3 1 2 3 LastLast

Tags for this Thread

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •