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pokerloict · ‎08-26-2018

Hello,

I post here because my pc has problems with sound that I can not solve. The sound glitch. The problem occurs when I listen music,play games or watch film / video. In addition, videos and sound are sometimes out of sync by 1 - 2 seconds.

I recorded 4 excerpt in which the problem occurs:

https://drive.google.com/open?id=1SxwTSgDnowVkpEp4WLudsL4dFlqvSEfI

https://drive.google.com/open?id=13ycxD2ojRy-aQCeXWHIDt_RSzUSoWL2b

https://drive.google.com/open?id=1kqwOuJv3vJIhQ26yOWsggUccdhwCshzC

https://drive.google.com/open?id=1qyYV16v5gzl3i-4qJ3hKL7zTXCXTqC4Z

I made several attempts to fix the problem, but nothing worked. Update of all the drivers, bios, full formatting of the pc.

Asus sent me an RMA so that their tech tests the motherboard. The problem is that oddly, the problem may not occur for a few days and start again a few days later, so it may not happen during their tests. Before dismantling my pc, I would like to know if anyone would have an idea of what might be causing this.

config:
Windows 10
I7 7700K
Asus Z270E Gaming
Asus Strix 1080TI
2X8 GB Ram

and yes the pc is overclock

Thank you for your help

cl-Adrian · ‎09-10-2018

pokerloict wrote:
Hello,

I post here because my pc has problems with sound that I can not solve. The sound glitch. The problem occurs when I listen music,play games or watch film / video. In addition, videos and sound are sometimes out of sync by 1 - 2 seconds.

I recorded 4 excerpt in which the problem occurs:

https://drive.google.com/open?id=1SxwTSgDnowVkpEp4WLudsL4dFlqvSEfI

https://drive.google.com/open?id=13ycxD2ojRy-aQCeXWHIDt_RSzUSoWL2b

https://drive.google.com/open?id=1kqwOuJv3vJIhQ26yOWsggUccdhwCshzC

https://drive.google.com/open?id=1qyYV16v5gzl3i-4qJ3hKL7zTXCXTqC4Z

I made several attempts to fix the problem, but nothing worked. Update of all the drivers, bios, full formatting of the pc.

Asus sent me an RMA so that their tech tests the motherboard. The problem is that oddly, the problem may not occur for a few days and start again a few days later, so it may not happen during their tests. Before dismantling my pc, I would like to know if anyone would have an idea of what might be causing this.

config:
Windows 10
I7 7700K
Asus Z270E Gaming
Asus Strix 1080TI
2X8 GB Ram

and yes the pc is overclock

Thank you for your help

Try reinstalling the Realtek audio driver, getting the latest BIOS version 1302:https://www.asus.com/us/Motherboards/ROG-STRIX-Z270E-GAMING/HelpDesk_BIOS/.

Let me know if that salves the issue.

chevell65 · ‎09-10-2018

With these types of sound problems it sometimes helps to 'disable' the fast start up option in Windows 10. https://www.intowindows.com/how-to-turn-on-or-off-fast-startup-in-windows-10/

muixmorbid · ‎10-23-2019

pokerloict wrote:
Hello,

I post here because my pc has problems with sound that I can not solve. The sound glitch. The problem occurs when I listen music,play games or watch film / video. In addition, videos and sound are sometimes out of sync by 1 - 2 seconds.

I recorded 4 excerpt in which the problem occurs:

https://drive.google.com/open?id=1SxwTSgDnowVkpEp4WLudsL4dFlqvSEfI

https://drive.google.com/open?id=13ycxD2ojRy-aQCeXWHIDt_RSzUSoWL2b

https://drive.google.com/open?id=1kqwOuJv3vJIhQ26yOWsggUccdhwCshzC

https://drive.google.com/open?id=1qyYV16v5gzl3i-4qJ3hKL7zTXCXTqC4Z

I made several attempts to fix the problem, but nothing worked. Update of all the drivers, bios, full formatting of the pc.

Asus sent me an RMA so that their tech tests the motherboard. The problem is that oddly, the problem may not occur for a few days and start again a few days later, so it may not happen during their tests. Before dismantling my pc, I would like to know if anyone would have an idea of what might be causing this.

config:
Windows 10
I7 7700K
Asus Z270E Gaming
Asus Strix 1080TI
2X8 GB Ram

and yes the pc is overclock

Thank you for your help

do you have the solution?

Z270E Sound Glitch