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  1. #1
    ROG Member Array Pheolix PC Specs
    Pheolix PC Specs
    Laptop (Model)ROG GL502VT, ROG GU502GU
    MotherboardAsus X-99
    ProcessorIntel i7 5820K
    Graphics Card #1ASUS GeForce RTX 2070 ROG Strix Advanced
    MonitorASUS ROG XG17AHPE, ROG Swift PG279Q, ROG Strix XG27VQ, ASUS MG279Q
    Storage #1Samsung 970 Evo x4 500GB
    Storage #2Seagate FireCuda 2TB
    Keyboard ASUS ROG Strix Flare, ROG Claymore, ROG Scope TKL
    Mouse ASUS ROG Spatha, ROG Gladius II, ROG Chakram
    Headset ASUS ROG Delta, ROG Fusion 500, ROG Strix GO 2.4
    Mouse Pad ASUS ROG Sheath, ROG Balteus Qi
    Headset/Speakers Klipsch Heritage The Three
    OS Win 10 & Debian
    Accessory #1 ROG Phone with Desktop and TwinView Docks
    Accessory #2 ASUS ROG Throne Qi
    Accessory #3 Logitech G920 Wheel + Shifter
    Pheolix's Avatar
    Join Date
    Jul 2018
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    Spatha is unresponsive after charging

    Hi!

    I have read the sticky about the Spatha, and understand it's not the best of products to be produced in terms of issue free usage. However, I cannot find anyone that has had the same problem I'm facing. Any time I charge the mouse, I will have to delplug the dock and plug it in again for the mouse to work, even if it only charged for a few seconds.

    I thought that half of the point of connecting a wireless mouse through a cord was so it could still be used if it died mid game, so I have used the simultaneously. I have then followed the steps of the sticky post, but to no avail. Is there anything I can do to resolve this?

    Thanks in advance!

  2. #2
    ROG Member Array Pheolix PC Specs
    Pheolix PC Specs
    Laptop (Model)ROG GL502VT, ROG GU502GU
    MotherboardAsus X-99
    ProcessorIntel i7 5820K
    Graphics Card #1ASUS GeForce RTX 2070 ROG Strix Advanced
    MonitorASUS ROG XG17AHPE, ROG Swift PG279Q, ROG Strix XG27VQ, ASUS MG279Q
    Storage #1Samsung 970 Evo x4 500GB
    Storage #2Seagate FireCuda 2TB
    Keyboard ASUS ROG Strix Flare, ROG Claymore, ROG Scope TKL
    Mouse ASUS ROG Spatha, ROG Gladius II, ROG Chakram
    Headset ASUS ROG Delta, ROG Fusion 500, ROG Strix GO 2.4
    Mouse Pad ASUS ROG Sheath, ROG Balteus Qi
    Headset/Speakers Klipsch Heritage The Three
    OS Win 10 & Debian
    Accessory #1 ROG Phone with Desktop and TwinView Docks
    Accessory #2 ASUS ROG Throne Qi
    Accessory #3 Logitech G920 Wheel + Shifter
    Pheolix's Avatar
    Join Date
    Jul 2018
    Reputation
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    Posts
    11

    "Solved"

    I bought a micro usb cable with a power switch to simplify the process if I need to swap to cable. It appears this was the problem. The secondary usb cable meets all the demands but for some reason doesn't wake the dock after a charge. Reverting to the packaging cable resolved the issue.

    Well, it took the issue back to square one since the solution to the problem didn't actually work. Anyway, thought I'd share if anyone experiences similar troubles.

  3. #3
    Administrator Array MasterC@ROG's Avatar
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    Aug 2014
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    1,999

    How long have you had the Spatha? A new battery may be needed, unfortunately it is custom spec (smaller footprint, higher capacity) so please RMA to have it checked out and obtain a replacement battery if necessary.

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