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  1. #1
    ROG Member Array
    Join Date
    Aug 2017

    ASUS TUF FX504GE, impossible to reinstall Windows 10 [HELP Needed]

    Hello guys,
    I just bought this gaming laptop and after 2 weeks I am trying to refresh the PC by reinstalling windows.

    If during the boot I press F9. that is the usual key to access the hidden ASUS partition, nothing happens.
    So I tried to use the windows 10 Utility to refresh Windows and two times it stuck at 47% and 51%.
    I also left the notebook on all nite but following morning I had to Hard Reset from Power button.
    The installation has been reverted but since the Notebook is only one week old I wanted to know if do you suggest to return it or there is anything I can do to reinstall windows.
    I dont want to keep a 1050 euro of which i cant reinstall windows
    Thank you

    This is my configuration:
    Intel Core i7 8750H Coffee Lake,
    15.6" LED 1920x1080 IPS
    memory 24GB (8GB RAM + 16GB Intel Optane),
    NVIDIA GeForce GTX 1050 Ti 4GB GDDR5,
    HDD 1TB 7200

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