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Programs stops working when I use 3D software

AtikmahamuD
Level 7
Hi I am Atik. I am a student. I am using rog gl553vd.
The problem is wnhen I start redshift inside cinema 4D some time it close program automatically sometimes my computer takes restart. When I see my task Manager
my gpu are not working my cpu is working and shows me 99% and memory up to 1000 MB. What can I do Now please Help me if there have any good heart people. thank you.
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1 REPLY 1

xeromist
Moderator
It could be a problem with the application, in which case you need to consult the application author.
It could be a driver problem so you might need to update a driver. Probably GPU driver.
It could be a hardware failure so you need to test other intensive applications to see if they also cause a crash. If it is hardware and you have a warranty you should send it in for service.
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