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  1. #1
    ROG Member Array
    Join Date
    May 2018
    Reputation
    10
    Posts
    14

    Maximus X Hero Sound Problems(Drivers)

    I have problems with sound in my Maximus X hero.

    I installed the latest drivers (clean install) and I have cracking sound in some games and movies.Also I have poping sound when I restart/start my PC.I tried disabling fast boot on windows but no luck.

    I uninstalled the driver and use Microsoft drivers and I don't have problems.I want to use some features from Asus software..

    I am disappointed with Asus support.This is 300 euro motherboard..
    Last edited by AndrewkROG; 10-02-2018 at 07:05 PM.

  2. #2
    ROG Guru: Yellow Belt Array Vinny1001 PC Specs
    Vinny1001 PC Specs
    MotherboardAsus Maximus VIII Hero Alpha
    ProcessorIntel Skylake 6700k 4.0GHz
    Memory (part number)G.Skill 2x 8GB DDR4
    Graphics Card #1Asus STRIX 1080 Ti
    MonitorBenQ XL2411
    Storage #1Samsung 850 Pro, 840 Pro, M.2 840 Evo
    Storage #22x 1TB WD Black
    CPU CoolerCorsair H60
    CaseCorsair Carbide 300R
    Power SupplyEVGA 850 Modular
    Mouse Swiftpoint The Z
    Headset Logitech G240
    Mouse Pad Swiftpoint The Z Mouse Pad
    Headset/Speakers 5.1 Logitech Surround Z506
    OS Windows 10 Pro, version 1703
    Network RouterAsus RT N66U

    Join Date
    Nov 2015
    Reputation
    10
    Posts
    166

    Hey Andrew. Please see this large thread on your exact issue:
    https://rog.asus.com/forum/showthrea...Popping/page30
    I've dealt with this issue since the Z170 board and Asus has yet to address it (correct me if I'm wrong). This is my last Asus board until they address this issue. My friends avoided Asus boards on their builds because they saw and tried helping me with my audio issues a long time ago.

    Some stuff to try:
    -Get the latest realtek driver off of the Microsoft Update Catalog. I check this thread weekly. (https://www.tenforums.com/drivers-ha...rsion-147.html).
    -Disable fast start up in Windows 10 settings (https://www.windowscentral.com/how-d...0-fast-startup).
    -Update to the latest Intel LAN drivers. I remember back in 2015 (I think) that there was a driver that was specifically causing audio issues. The driver after fixed it. Check Intel directly on the latest LAN driver for Win10.
    -Completely uninstall all audio drivers/software (revouninstaller), and reinstall from the motherboard driver support page, then update the latest realtek driver separately.
    -Completely uninstall nvidia drivers with DDU software, reinstall nvidia drivers. Sometimes different nvidia drivers cause issues, or a fresh install helps.
    -RunLatencyMon while using your computer normally, try to replicate audio issues/cracks and see what LatencyMon reports. It can point you to specific drivers.
    -Review/check all audio settings.
    -Double check all hardware connections.
    -Scan for any malware, virus, etc.
    -Clean install of Win10, drivers, etc.

    The first few I suggested should narrow it down, otherwise it may be worth reinstalling Windows 10.

    If anyone else wants to build to my list, please do so. Or this topic should be continued in the other thread.

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