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  1. #1
    New ROGer Array
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    Audio Issues When Streaming - Possible Sonic Studio Issue?

    Recently purchased an ASUS ROG G703GS-WS71.

    I'm unable to stream with the machine, as the audio does not send properly. It's as if the 'center' doesn't send, but instead only areas of the surround do.

    Example; The menu clicks and some random ambient sounds in game are just audible, but the music and dialogue can't be heard at all. This occurs regardless of the game being played (we've tried half a dozen or so now) or software used to stream (both OBS and Xsplit have been tried with identical results).

    I have exhausted every setting and install/reinstall of all relevant software/drivers that I could come up with.

    I find numerous posts when searching about this, concerning audio issues with Sonic Studio 3, especially when it comes to games. That said, I can't say I've found the exact same issue, and I haven't actually found any workable solutions.

    I'm not sure if the software conflicts with Realtek somehow or...?

    Streaming was the primary reason we purchased this laptop, and we've been trying to deal with this and other issues for literally *weeks* now. It's beyond frustrating.

    Any suggestions very much appreciated. Thx!

    Realtek Audio Driver V6.0.1.8544
    ASUS Sonic Studio 3 V3.6.42.51937

    i7-8750H
    GTX 1070
    500GB Samsung 970 EVO NVMe SSD
    1TB Seagate FireCuda
    16GB DDR4
    AURA Per Key RGB

  2. #2
    ROG Guru: Orange Belt Array MoKiChU PC Specs
    MoKiChU PC Specs
    MotherboardASUS ROG Strix Z370-F Gaming
    ProcessorIntel Core i7-8700K
    Memory (part number)Corsair Vengeance RGB DDR4 2666MHz CL16 - 16GB (2 x 8GB)
    Graphics Card #1ASUS ROG Strix GTX 1080 Ti OC
    MonitorASUS ROG Strix XG35VQ
    Storage #1SSD Samsung 960 EVO 256GB
    Storage #2SSHD Seagate 2TB
    CPU CoolerCooler Master ML240L RGB
    CaseBitFenix Enso
    Power SupplyCorsair TX850M (850W)
    Keyboard Logitech G413
    Mouse Logitech G502
    Mouse Pad PECHAM MPad-XXL
    Headset/Speakers Logitech Z333
    OS Windows 10 64 bit 1903/19H1/18362.x
    MoKiChU's Avatar
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    Aug 2013
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    Hi,

    Can you try the latest HDA Drivers (work on notebooks too) : https://rog.asus.com/forum/showthrea...HD-Audio-(HDA)

  3. #3
    New ROGer Array
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    Quote Originally Posted by MoKiChU View Post
    Hi,

    Can you try the latest HDA Drivers (work on notebooks too) : https://rog.asus.com/forum/showthrea...HD-Audio-(HDA)
    Will try this when I have access again (tomorrow).. Thanks for the response.

  4. #4
    ROG Guru: Orange Belt Array MoKiChU PC Specs
    MoKiChU PC Specs
    MotherboardASUS ROG Strix Z370-F Gaming
    ProcessorIntel Core i7-8700K
    Memory (part number)Corsair Vengeance RGB DDR4 2666MHz CL16 - 16GB (2 x 8GB)
    Graphics Card #1ASUS ROG Strix GTX 1080 Ti OC
    MonitorASUS ROG Strix XG35VQ
    Storage #1SSD Samsung 960 EVO 256GB
    Storage #2SSHD Seagate 2TB
    CPU CoolerCooler Master ML240L RGB
    CaseBitFenix Enso
    Power SupplyCorsair TX850M (850W)
    Keyboard Logitech G413
    Mouse Logitech G502
    Mouse Pad PECHAM MPad-XXL
    Headset/Speakers Logitech Z333
    OS Windows 10 64 bit 1903/19H1/18362.x
    MoKiChU's Avatar
    Join Date
    Aug 2013
    Reputation
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    Quote Originally Posted by godlesswonder1 View Post
    Will try this when I have access again (tomorrow).. Thanks for the response.
    You're welcome, use the FIRST INSTALL/CLEAN INSTALL tutorial.

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