Results 21 to 30 of 218
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10-12-2018 08:09 AM #21ROG Member Array
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I’ve fixed it just by selecting an other store. And it works for me and a friend. You’ll need to swap stores untill the right product choices popup.
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10-12-2018 08:44 AM #22ROG Member Array
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- Oct 2018
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What do you mean by another store? Are you entering a different dealer?
Originally Posted by StevenBosch
Where do you select a different store?
Thank you so much for the suggestion though :O
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10-12-2018 09:48 AM #23ROG Member Array
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- Dec 2013
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idd another dealer. My friend had to select another country aswell to get the right product selection. Originally Posted by SpacePolitix
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10-12-2018 10:16 AM #24ROG Member Array
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- Sep 2018
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I'm still having the same problem, I can't seem to fin d a retailer listing the product I purchased. the ASUS Rog strix XG32VQ. I only get the VP278QG
Any progress on this issue at all?
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10-12-2018 10:32 AM #25ROG Member Array
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- Oct 2018
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Yea there are now more options compared to before, but it's still missing the option I need as well (attached shows image of what I see). I couldn't figure out how to do Stephen's solution, there wasn't any way I could change the country as it only allowed me to select my own country. So the issue still remains. Originally Posted by OneRadBurrito
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10-12-2018 10:39 AM #26ROG Member Array
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- Sep 2018
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Yeah exactly what I am seeing. I mean there is definitely a lot more options then when I was trying 5-6 hours ago but still to no avail. I have been emailing ASUS promo all day and they said there are some errors on the web page but after I seen the more options, you would think the issue would have been resolved. Originally Posted by OneRadBurrito
This has been such a hassle, I can understand why people just give up.
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10-12-2018 11:18 AM #27ROG Member Array
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- Oct 2018
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How did you even get your asus code? I completed all the steps a fair while ago and they're yet to even send me the code to get past step 1...
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10-12-2018 11:29 AM #28ROG Member Array
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- Oct 2018
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I emailed ASUS promotions, turns out when sending picture of the serial number, you can't take a photo of the back of the manual, it has to be the serial number on the actual product. After I did that I got the code straight away Originally Posted by kig95
They made the whole processes so complicated with so many points of failure, almost like they do want people to give up :O Originally Posted by OneRadBurrito
I really hope to be proven wrong and get good customer support....
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10-12-2018 11:30 AM #29ROG Member Array
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- Sep 2018
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I had to hassle them with emails dude. It took me about a month of hassle to get the code, they say it takes 20 working days to be sent out but after I annoyed them enough they basically gave it to me straight away. Originally Posted by kig95
They are super lazy with their promo's and just expect people to give up I think. The last one I got from them took about 3 months for me to receive it, basically only because I got annoying enough with sending emails.
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10-12-2018 04:43 PM #30New ROGer Array
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- Oct 2018
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COD BO4 Pop not working
I bought a ROG GU501 Laptop and updated it fully. i cannot get the ASUS promotions app to work it does nothing. I have done 5 mails to Asus promotions and haven't received anything back about this. can someone please help me one of the reason I chose this laptop was for the game.
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