10-16-2018 08:49 PM - last edited on 03-06-2024 07:54 PM by ROGBot
10-16-2018 10:23 PM
10-16-2018 10:57 PM
10-16-2018 11:12 PM
10-17-2018 03:19 AM
10-17-2018 04:38 AM
xiaokaka wrote:
It's likely that i will not be getting any Asus product in the future.
And will be getting rid of my all 4 of my current Asus crap
My fault for trusting these tards
10-17-2018 09:51 AM
Silent Scone@ASUS wrote:
Hi,
Cosmetic damage is not covered under warranty with most vendors. The best advice one can give is to take care not to physically damage products in future if looking to return them, and that goes for all appliances.
Reading the T&C for return policies for other companies and retailers will tell you that items that are received physically damaged will be returned to sender. This is not something that's specific to ASUS products and services.
10-17-2018 01:28 PM
xeromist wrote:
If I understand this correctly xiaokaka is having a problem with one of the PCIE slots and his warranty claim was rejected due to an unrelated scratch. So perhaps ASUS is confused thinking the request is to repair the scratch but it's a request to repair the PCIE slot.
10-17-2018 03:28 PM
Silent Scone@ASUS wrote:
Hi,
Cosmetic damage is not covered under warranty with most vendors. The best advice one can give is to take care not to physically damage products in future if looking to return them, and that goes for all appliances.
Reading the T&C for return policies for other companies and retailers will tell you that items that are received physically damaged will be returned to sender. This is not something that's specific to ASUS products and services.
10-17-2018 04:37 PM