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Cannot download Drivers from ASUS, choosing OS type does nothing at drivers site

XYchromosone
Level 10
It has been some 2 days that I am unable to download or view drivers for any of my ASUS hardware, which are explained in my Specs profile, from ASUS Drivers and Software support webpages. Each time I choose my OS [Windows 10 x64] the webpage does not respond to show the drivers/software for the OS-type that is chosen. This is happening on all country versions of the support sites, US, AU, UK, e.g., this is my Maximus X Hero drivers download page for UK:

https://www.asus.com/uk/Motherboards/ROG-MAXIMUS-X-HERO/HelpDesk_Download/
or the Australian version of the webpage:
https://www.asus.com/au/Motherboards/ROG-MAXIMUS-X-HERO/HelpDesk_Download/
or the US version of the webpage:
https://www.asus.com/us/Motherboards/ROG-MAXIMUS-X-HERO/HelpDesk_Download/

The same is happening for ALL my other hardware.

I have tried with Chrome, Edge and IE with the same outcome. Is this a problem with ASUS doing some maintenance or is there an issue with the support site?

UPDATE I forgot to add that this has happened before but the problem got fixed within a few hours or so. Also, if this is not the correct forum please accept my humble apologies and of course move it to the appropriate thread/section. Thank you and keep up the good work improving your products and customer support. As always, I will do my best to help when and where I can.
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1 REPLY 1

cl-Adrian
Level 8
XYchromosone wrote:
It has been some 2 days that I am unable to download or view drivers for any of my ASUS hardware, which are explained in my Specs profile, from ASUS Drivers and Software support webpages. Each time I choose my OS [Windows 10 x64] the webpage does not respond to show the drivers/software for the OS-type that is chosen. This is happening on all country versions of the support sites, US, AU, UK, e.g., this is my Maximus X Hero drivers download page for UK:

https://www.asus.com/uk/Motherboards/ROG-MAXIMUS-X-HERO/HelpDesk_Download/
or the Australian version of the webpage:
https://www.asus.com/au/Motherboards/ROG-MAXIMUS-X-HERO/HelpDesk_Download/
or the US version of the webpage:
https://www.asus.com/us/Motherboards/ROG-MAXIMUS-X-HERO/HelpDesk_Download/

The same is happening for ALL my other hardware.

I have tried with Chrome, Edge and IE with the same outcome. Is this a problem with ASUS doing some maintenance or is there an issue with the support site?

UPDATE I forgot to add that this has happened before but the problem got fixed within a few hours or so. Also, if this is not the correct forum please accept my humble apologies and of course move it to the appropriate thread/section. Thank you and keep up the good work improving your products and customer support. As always, I will do my best to help when and where I can.



Glad everything worked out.