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  1. #1
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    Thumbs up Z370 E massive issue.

    Everytime I boot it goes to the part where you see the windows icon the first time and the dots that go in a cirlce. THen my screens go into sleepmode and I KNOW that the PCs boots, according to sounds etc blablabla not important.
    The only way to get a picture is by opening the bios before the first boot (I touch very precisely 0 options, i just open it and close it) or by pressing the reset button when my screeens turn off.
    I tried a clean bios, with and without OC, i tried different ram, i tried older bios, i tried drivers, i tried removing stuff, i tried other GPUs, I tried other outputs, i tried two PSUs, I reseated everything. I figured around in bios for weeks.
    Asus support is refuising to help me, claiming it must be my Powersupply (Yea...must be cuz it works on second boot 100% of the time no issues at all. Probably some trainee there at support). I also cant send it back because I dont even get a chance for RMA and the place where I bought it from also doesnt wan tit back cuz its too late. My CPU is 100% fine and so are my GPUs and my RAM.

  2. #2
    ROG Guru: Gold Belt Array Clintlgm PC Specs
    Clintlgm PC Specs
    Laptop (Model)Asus G752VY DH72
    MotherboardAsus Z97 Pro WiFi and /Z97 Pro A
    ProcessorI7 4790K
    Storage #1512 GB M.2 Samsung 960 Pro
    Storage #21 TB Samsun 850 Pro
    CaseCool Master Haf
    OS Win 8.1 Pro and Win 10 Pro
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    Sounds like a booting issue to me, have you turned off Fast boot in your BIOS and Fast Start in Windows. It sounds like your only shutting down to Hybrid Sleep and then not waking up correctly. That the reason you can shut down and open BIOS and the you will boot.
    Another thing to look at is your boot sector, Macrium Reflect has a feature to repair boot problems and it works very well at fixing boot problems.https://kb.macrium.com/KnowledgebaseArticle50168.aspx
    G752VY-DH72 Win 10 Pro
    512 GB M.2 Samsung 960 Pro
    1 TB Samsung 850 pro 2.5 format
    980m GTX 4 GB
    32GB DDR 4 Standard RAM

    Z97 PRO WiFi I7 4790K
    Windows 10 Pro
    Z97 -A
    Windows 10 Pro

  3. #3
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    Quote Originally Posted by Clintlgm View Post
    Sounds like a booting issue to me, have you turned off Fast boot in your BIOS and Fast Start in Windows. It sounds like your only shutting down to Hybrid Sleep and then not waking up correctly. That the reason you can shut down and open BIOS and the you will boot.
    Another thing to look at is your boot sector, Macrium Reflect has a feature to repair boot problems and it works very well at fixing boot problems.https://kb.macrium.com/KnowledgebaseArticle50168.aspx
    I disabled fast boot and even used different drives for my windows. What's most disappointing here is how Asus Refuses to help me with this.

  4. #4
    ROG Enthusiast Array pokuly PC Specs
    pokuly PC Specs
    MotherboardASUS PRIME Z370-A
    ProcessorSpectre inside i7 8700k
    Memory (part number)G.Skill Trident Z F4-3200C14D-32GTZSW
    Graphics Card #1EVGA GTX 970 SC
    MonitorASUS VN279QLB@75Hz
    CPU CoolerThermalright Macho
    Power SupplySuperflower 550W

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    What GPUs did you try? I had a similar prob with my GTX 970 until i updated its ROM.

  5. #5
    ROG Guru: Gold Belt Array Clintlgm PC Specs
    Clintlgm PC Specs
    Laptop (Model)Asus G752VY DH72
    MotherboardAsus Z97 Pro WiFi and /Z97 Pro A
    ProcessorI7 4790K
    Storage #1512 GB M.2 Samsung 960 Pro
    Storage #21 TB Samsun 850 Pro
    CaseCool Master Haf
    OS Win 8.1 Pro and Win 10 Pro
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    Quote Originally Posted by Waldherz View Post
    I disabled fast boot and even used different drives for my windows. What's most disappointing here is how Asus Refuses to help me with this.
    Yes, its most likely a windows issue I would look into this windows 10 forum for help with windows 10 https://www.tenforums.com/
    G752VY-DH72 Win 10 Pro
    512 GB M.2 Samsung 960 Pro
    1 TB Samsung 850 pro 2.5 format
    980m GTX 4 GB
    32GB DDR 4 Standard RAM

    Z97 PRO WiFi I7 4790K
    Windows 10 Pro
    Z97 -A
    Windows 10 Pro

  6. #6
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    Quote Originally Posted by pokuly View Post
    What GPUs did you try? I had a similar prob with my GTX 970 until i updated its ROM.
    RTX 2080tis.i really don't want to cut their guts open

  7. #7
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    I guess that's what we get for cheaping out and buying 370 or 390 chipsets. A lack of control and quality from the manufacturers side.

  8. #8
    Administrator Array Silent Scone@ASUS's Avatar
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    Sounds possibly driver related. Use Windows 10 installation media and boot to this. Select repair, then select Start Up settings. From here you can access VGA mode on reboot.

    Once in the OS, install the latest drivers from the NVIDIA website, as well as Intel Chipset drivers.

  9. #9
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    Quote Originally Posted by Silent Scone@ASUS View Post
    Sounds possibly driver related. Use Windows 10 installation media and boot to this. Select repair, then select Start Up settings. From here you can access VGA mode on reboot.

    Once in the OS, install the latest drivers from the NVIDIA website, as well as Intel Chipset drivers.
    Now I have people telling me to not install latest drivers and I have people telling me to install the latest which I usually do. I might test this but tbh... I just want to throw this project away. Too many problems already with latest Bios and drivers and windows and the new cards. This is just stupid and I never had any issues like that before. I also have never seen any like this.. I have to admit that I give up for now after weeks of trying to fix this with the latest drivers and Bios and reinstalling software and hardware.

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