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10-21-2018 12:16 PM #1
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Do I need to register with Asus for my 2 year warranty?
Hello everyone,
2 months ago I bought a GL503VM in the UK which comes with a 2 year warranty. I just wanted to know if I need to register the laptop online with Asus for the warranty to apply or if the PDF invoice that the seller sent (AO.com) will be enough if there were to be any issues.
Some advice would be appreciated.
Thanks for reading.
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10-21-2018 12:31 PM #2
haihane PC Specs Motherboard Crosshair V Formula Z Processor AMD FX 8350 Memory (part number) Gskill F3-2400C10-8GTX Graphics Card #1 ASUS HD 6950 Storage #1 WD Velociraptor 1TB Storage #2 Corsair Neutron GTX 120GB SSD CPU Cooler Cooler Master Seidon 120XL Case Cooler Master Silencio 650 Power Supply Corsair HX850 Keyboard Corsair K70 RGB Mouse Logitech G500 OS Windows 7 X64 Network Router Linksys E2500
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if there's an asus service center near you, or an asus authorized service partner, drop by there with your laptop's serial number (you can take picture of the serial number, and that should be enough).
they will check and confirm it for you. they should also tell you your end of warranty date.
because that's what i did that one time.no siggy, saw stuff that made me sad.
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10-21-2018 05:39 PM #3
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10-21-2018 07:08 PM #4
haihane PC Specs Motherboard Crosshair V Formula Z Processor AMD FX 8350 Memory (part number) Gskill F3-2400C10-8GTX Graphics Card #1 ASUS HD 6950 Storage #1 WD Velociraptor 1TB Storage #2 Corsair Neutron GTX 120GB SSD CPU Cooler Cooler Master Seidon 120XL Case Cooler Master Silencio 650 Power Supply Corsair HX850 Keyboard Corsair K70 RGB Mouse Logitech G500 OS Windows 7 X64 Network Router Linksys E2500
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i had a defective RT-AC88U. wireless went dead in one week.
i don't know, that's what i saw at their screen when they asked for my router's serial number. the dude even showed his screen to me.
just to be doubly safe then, bring your purchase receipt and show it to them too?no siggy, saw stuff that made me sad.
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11-01-2018 10:51 AM #5
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If you book and RMA for any reason with ASUS then you need only provide the original PDF proof of purchase that shows when you bought it from AO
the POP if provided by yourself will then be put on the ASUS system for the service center to acknowledge.
You dont "NEED" to register with ASUS, but it never hurts.
If you cannot provide a POP, then the warranty is considered to be valid from when the unit was shipped from ASUS, which given my experience can range from 1-3 months prior to purchase from end user.
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11-01-2018 03:05 PM #6
Clintlgm PC Specs Laptop (Model) Asus G752VY DH72 Motherboard Asus Z97 Pro WiFi and /Z97 Pro A Processor I7 4790K Storage #1 512 GB M.2 Samsung 960 Pro Storage #2 1 TB Samsun 850 Pro Case Cool Master Haf OS Win 8.1 Pro and Win 10 Pro
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Yes, i would register it. You set up an Asus Account in order to get into this forum so all you need to do is register it in my products Asus Support Download log int to your account from there and you'll find a link to register a new product
G752VY-DH72 Win 10 Pro
512 GB M.2 Samsung 960 Pro
1 TB Samsung 850 pro 2.5 format
980m GTX 4 GB
32GB DDR 4 Standard RAM
Z97 PRO WiFi I7 4790K
Windows 10 Pro
Z97 -A
Windows 10 Pro
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11-02-2018 12:39 AM #7
JustinThyme PC Specs Laptop (Model) G752VY-DH72 Motherboard Rampage VI Extreme Processor I9 9940X Memory (part number) 64GB DDR4 8x8 Corsair Dominator Platinum 3800 MHz @ C17 Graphics Card #1 ASUS Strix 2080Ti O11G @ 2.1GHz Graphics Card #2 ASUS Strix 2080Ti O11G @ 2.1Ghz Graphics Card #3 ROG Nvlink Graphics Card #4 Have to feed animals Sound Card External Audioengine D1 24 bit 192kbps DAC Monitor ASUS PG348Q @ 100Hz Storage #1 Intel 905P 480GB U2 flavor Storage #2 Samsung 850 EVO 1TB X2 in RAID 0, 960 PRO 1TB DIMM.2_1 CPU Cooler HeatKiller IV PRO and VRM blocks ,Dual D5 PWM serial, 2X 480, 1X 360 RADS Case Phanteks Enthoo Elite 8X LL120 PWM, 3X LL140 PWM, 12 SP120 PWM 1x AF140 PWM Power Supply Corsair AX 1500i Keyboard ASUS Claymore Mouse ASUS Spatha, Logitech MX Master Headset Sennheiser HD 700 Mouse Pad ASUS ROG Sheath Headset/Speakers Audioengine A5+ with SVS SB-1000 Sub OS Win10 Pro 1809 Network Router NetGear NightHawk X10 Accessory #1 NetGear Prosafe 10GBe Switch Accessory #2 Qnap TVS-682 NAS modded with I7 CPU
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Register it. It activates the warranty and you don't have to worry so much about the receipt anymore. Other nice caveats? All your devices, im several pages deep, are listed there. You can get to support pages for downloads and log tickets with serial numbers auto filled all from your account page.
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11-02-2018 11:20 AM #8
Vlada011 PC Specs Motherboard Rampage V E10 (BIOS 1903) Processor Intel®i7-5820K (4.5GHz 1.325V) Memory (part number) CMD16GX4M4A2666C15 Graphics Card #1 ASUS GTX1080Ti Poseidon Sound Card Sound Blaster ZxR Monitor Samsung P2450H Storage #1 Samsung 970 EVO PLUS 1TB Storage #2 Samsung 850 EVO 1TB/WD Black 2TB CPU Cooler EK RGB Monoblock RVE10 Case Lian Li PC-O11 WXC Power Supply EVGA 1200 P2 Keyboard Deck 87 Francium PRO - MX Brown DS PBT Mouse Logitech G900 Mouse Pad Steeseries QCK Headset/Speakers CREATIVE T5900 5.1 OS Windows 10 Pro x64 v1903 Accessory #1 iPhone SE Space Grey Accessory #2 EK XRES D5 Revo 100 Glass PWM + CoolstreamPE 360 Accessory #3 Noctua NF-A12x25 PWM x3 (radiator)
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I always register and write name or source I bought.
Not only because warranty, I like that to nicely register my products, to write date and source and later when I log to remember products I had.
I'm very sad when some hardware serve me nice when I need to sell him for upgrade, that's hard moment for me and always look some less demanding gamers who will use them in original condition and play games only.
Yesterday I register my GTX1080Ti Poseidon.