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  1. #1
    ROG Member Array
    Join Date
    Oct 2018
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    Exclamation GL753VE Keyboard not working

    Hi,

    I bought the GL753VE model in September 2017. And this month (October) the keyboard stopped working. I tried a lot of things to try to fix it and nothing works. The keyboard doesn’t show in the device manager, doesn’t work in Windows or Bios, no light. The only key that work is the Power key.
    I tried the drivers update, bios flash from version 307 to version 306, reinstall all possible drivers on Asus website for that model, even try the previous version of drivers ( after uninstalling the newer one).

    I even went and did a factory reset of the OS and reinstall all drivers. Nothing worked, did all the windows update again while checking between update if it was working. Nothing worked.

    I came up with the conclusion it was a hardware issue, so I open the laptop to make sure everything was connected right. I even disconnected the keyboard and reconnect it. Still no luck.

    I tried all the solution I could find online.

    If someone could help me out I would really appreciate it.

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