To All Those Who Didn't Get Call of Duty Black Ops 4 Game Key or Deluxe Version Key

[Zammin]

Hi Zammin,

We apologize for any delay. You did contact this email correct*support@asus-promotion.com? When was your last contact when contacting that email?
Please provide the following information so I can escalate/verify your case with related personnel.
1.Full Name
2.Email address (registered user/product with*https://account.asus.com/)
3.Serial number
4.PPID (https://www.asus.com/support/article/750)
5.Copy of the purchase receipt

-Justin

Hey Justin

Thanks for offering assistance, it's okay though support finally responded to me this morning and got the ball rolling. It just took an incredibly long time for support to respond to me...

Now I've just gotta see if the code I get works.

Cheers

[Zammin]

Looks like the code worked. All good now.

[cl-Adrian@ROG]

Looks like the code worked. All good now.

That great to hear everything worked out for you,


Again for anyone emailing me, please be patient i'm working with everyone on this issue.

[theonecsm]

Yea it didnt work for me, but yea that is alright cause I don't need it anymore!!

[Nes3.88x]

Purchased a Maximus extreme and didnt receive my black ops 4 deluxe code. Havent gotten any response from asus support or cl-Adrian@asus any ideas on how to get my code, other than filing a BBB complaint and complaint with the Florida attorney general??

[Nesm1608]

Hi I have also had the same problem can anyone help me out.

[gmantis]

Sorry for the wait. Everyone who is eligible for the Deluxe version will receive it, no changes were made and we will not rescind the offer that is currently available.

When will we get our keys?

I've had no response from anyone at Asus and have emailed your promotions address 3 times over two weeks.

This is bull****.

[R!pq3r]

After purchasing one of the latest Z390-E Motherboards, The point i don't understand.
1- Call of duty black ops 4 offer started on 10th September.
2- Z390 motherboard released 19th October;
3- Motherboard eligible for the Deluxe edition of the game.
4- Authorized dealer(B&H) has no idea about the offer....checked the Asus Checker App (Not sure how it is programmed).....not eligible.

Then why? include it on the asus offer page? why keep people people hopeful>puzzled>disheartened>deceit ?

[Lord Phol]

Hi,

I recently bought a computer from Inet.se with an Asus Z390-F motherboard and was thus entitled to a call of duty promotion code. I bought all the parts, including the motherboard separately and Inet built the computer for me. However when I go to redeem it at https://promotion.asus.com/en/promotionform/codbo4 I get stuck at Step 4 where I'm supposed to type in the Serial Number for the Motherboard.

The only Serial Number I have available is on the motherboard in the computer and that one isn't working. I've tried several variations of the key but non of them is working. I've also tried the serialnumber that is reported when you use the VMIC command in the command propt, that one isn't working either. I do not have the package box as the computer was delivered with the card already installed.

How do I proceed to claim this promotion?

The promotion support mail has not responded to any of my mails.

Let me know if you need any further information or evidence, I have the promotion code if needed.


Thank you.

Best regards
Philip Olsson

[Litorth]

Hey Justin

Thanks for offering assistance, it's okay though support finally responded to me this morning and got the ball rolling. It just took an incredibly long time for support to respond to me...

Now I've just gotta see if the code I get works.

Cheers

How long did it take for support to get back to you? I’ve been waiting about two and a half weeks for someone to help me with the issue of not receiving a code for this promotion.