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  1. #11
    ROG Enthusiast Array
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    Quote Originally Posted by theonecsm View Post
    Yes, I did email you and as well as Robert Tinsley - Asus Executive Escalations and a copy of my receipt of purchase for both the 9700k and Asus ROG Maximus XI Call of Duty Black Ops 4 Z390 Motherboard.

    Thank you,
    Chris Murphy
    BTW I own 2080TI Asus Dual Fan Graphics Card, and have owned many previous Asus products, please assist me in getting the deluxe game key code for Call of Duty Black Ops 4.

  2. #12
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    Quote Originally Posted by theonecsm View Post
    Yes, I did email you and as well as Robert Tinsley - Asus Executive Escalations and a copy of my receipt of purchase for both the 9700k and Asus ROG Maximus XI Call of Duty Black Ops 4 Z390 Motherboard.

    Thank you,
    Chris Murphy
    Hmm I have yet to receive the email. If anything PM.

  3. #13
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    Quote Originally Posted by cl-Adrian@asus View Post
    Hmm I have yet to receive the email. If anything PM.
    Done I have private message'd you all details regarding my claim, I couldn't add an attachment (not sure how) to provide proof of purchase, but I did send all items to promotion team already in a previous email.

    Thanks,
    Chris Murphy

  4. #14
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    Quote Originally Posted by theonecsm View Post
    Done I have private message'd you all details regarding my claim, I couldn't add an attachment (not sure how) to provide proof of purchase, but I did send all items to promotion team already in a previous email.

    Thanks,
    Chris Murphy
    Thank you!

    I've just replied to you let me know how it goes.

  5. #15
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    Quote Originally Posted by theonecsm View Post
    Done I have private message'd you all details regarding my claim, I couldn't add an attachment (not sure how) to provide proof of purchase, but I did send all items to promotion team already in a previous email.

    Thanks,
    Chris Murphy
    Not sure how to redeem that code I am using Battlenet which Activision is now apart of them, code is not working.

    The code seems to have more letters than it is showing in the redeem code section of Battlenet.
    Last edited by theonecsm; 10-31-2018 at 01:09 AM.

  6. #16
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    So get this everyone - Asus now sent me a new code to use with a new claim to get the Call of Duty Black Ops 4 Deluxe Game Code, but since I had already used my motherboard serial number to claim it originally it now won't get past the screen to enter your serial number for your motherboard, it says already been used.

    Go figure yea it has been used, just sent me the Call of Duty Black Ops 4 Deluxe game key code that I can enter into Battlenet you have all documents showing evidence.

    Give me a break!!

    I will be returning the motherboard if this doesn't get resolved to the vendor next week.

  7. #17
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    If this issue is not resolved today I am returning my motherboard to the Vendor as my 15 days is almost up to return it.

  8. #18
    ROG Member Array Pickyz0r PC Specs
    Pickyz0r PC Specs
    MotherboardAsus Strix Z370-F
    ProcessorIntel i5 8600K
    Memory (part number)Corsair Vengeance 2x8GB DDR4 3000Mhz
    Storage #1SSD 512GB
    Storage #2Sata 3 - 2TB HDD
    CPU CoolerNoctua NH-D15S
    CaseNZXT H500
    Power SupplyCorsair RM650X
    Keyboard Razer Blackwidow Tournament Edition
    Mouse Zowie FK2
    Headset Plantronics RIG500
    Mouse Pad Mionix
    OS Windows 10 64b Pro
    Network RouterCisco

    Join Date
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    Can you please support

    Hello to all,

    This is my first post and i am sorry if my English is not good.
    I just bought a Asus ROG motherboard Z370-F and Intel I5 8600k processor.

    I installed the new gear but i did not get any pop-up to register for the code. The re seller also never gave me a code.
    Can somebody please tell me in steps what needs to be done in order to get the first code an the apply for the COD4 code.

    Links info ... anything.
    Thank you!

  9. #19
    ROG Enthusiast Array itsGucci-1921 PC Specs
    itsGucci-1921 PC Specs
    MotherboardASUS ROG Maximus X Hero (Wi-Fi AC)
    ProcessorIntel Core i7-8086K Anniversary Limited Edition
    Memory (part number)Corsair Vengeance LPX 32GB (2x16GB) DDR4 3200MHz CL16 Memory Kit - Black
    Graphics Card #1ROG-STRIX-RTX2080TI-O11G-GAMING
    MonitorASUS ROG Swift PG279Q
    Storage #1Samsung 970 Pro M.2 NVMe PCI-E 512GB Solid State Drive
    Storage #2Samsung 860 EVO 2.5" SATA III 1TB Read: 550MB/s; Write: 520MB/s Solid State Drive
    CPU CoolerNoctua NH-D15
    CaseDefine R6 Gunmetal TG ATX Mid Tower Case
    Power SupplyCORSAIR HXi Series HX1000i
    Keyboard Ducky One RGB Mechanical Keyboard – Cherry MX Silver Switch
    Mouse Logitech G903
    Headset Sennheiser HD 800
    Mouse Pad Logitech G440
    OS Microsoft Windows 10 Home 64-Bit English OEM DVD
    Network RouterROG Rapture GT-AC5300
    Accessory #1 Rode NT1/AI1Kit NT1/AI1Kit-USB Cable Channel

    Join Date
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    I downloaded the Asus promotion app as was told to get the code; however, after opening up the app, I get "Sorry, your system is not eligible for this redemption. Only qualifying ROG products purchased between Sept 10, 2018, and Dec. 31, 2018 Re eligible for this program." It is awfully annoying how I have to go through so much work to get a game I was promised to get with the purchase of the motherboard and intel processor.

  10. #20
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    Yea I have heard reports that the Asus ROG Maximus XI Call of Duty Motherboard serial won't even work when you try to put in the serial - says it is invalid on the claim portion.

    I know for a fact it was triple checked from a friend.

    Also their support mail box is full look at this below error when trying to send to this email address: support@asus-promotion.com


    This is the mail system at host mx2.agenturserver.de.

    I'm sorry to have to inform you that your message could not
    be delivered to one or more recipients. It's attached below.

    For further assistance, please send mail to postmaster.

    If you do so, please include this problem report. You can
    delete your own text from the attached returned message.

    The mail system

    <p460997p12@mailimapcluster03.internal> (expanded from
    <support@asus-promotion.com>): host 172.16.51.195[172.16.51.195] said: 552
    5.2.2 <p460997p12@mailimapcluster03.internal> 552 5.2.2 No space left in
    mailbox / Der Speicherplatz des Postfachs ist vollstaendig belegt (in reply
    to end of DATA command)

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