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  1. #51
    ROG Guru: Yellow Belt Array Zammin PC Specs
    Zammin PC Specs
    MotherboardASUS ROG Maximus XI Formula
    ProcessorIntel 9900K (Conductonaut Applied)
    Memory (part number)G Skill 3200Mhz Trident Z RGB 32GB 3200Mhz CL16
    Graphics Card #1RTX 2080Ti FE
    MonitorAcer Predator XB271HU 165Hz
    Storage #1Samsung 970 EVO 2TB M.2 NVME SSD
    Storage #2Samsung 860 EVO 1TB SSD
    CPU CoolerEKWB Velocity RGB
    CaseLian Li PC-011 Dynamic
    Power SupplyCorsair RM1000i
    Keyboard Corsair K95 Platinum RGB
    Mouse Steel Series Rival 600
    Headset Astro A50 (Gen 2)
    Mouse Pad ASUS ROG Scabbard
    Headset/Speakers JBL LSR305 Mk II
    OS Windows 10 Pro 64bit
    Zammin's Avatar
    Join Date
    Mar 2018
    Reputation
    13
    Posts
    230

    Quote Originally Posted by cljustin View Post
    Hi Zammin,

    We apologize for any delay. You did contact this email correct*support@asus-promotion.com? When was your last contact when contacting that email?
    Please provide the following information so I can escalate/verify your case with related personnel.
    1.Full Name
    2.Email address (registered user/product with*https://account.asus.com/)
    3.Serial number
    4.PPID (https://www.asus.com/support/article/750)
    5.Copy of the purchase receipt

    -Justin
    Hey Justin

    Thanks for offering assistance, it's okay though support finally responded to me this morning and got the ball rolling. It just took an incredibly long time for support to respond to me...

    Now I've just gotta see if the code I get works.

    Cheers

  2. #52
    ROG Guru: Yellow Belt Array Zammin PC Specs
    Zammin PC Specs
    MotherboardASUS ROG Maximus XI Formula
    ProcessorIntel 9900K (Conductonaut Applied)
    Memory (part number)G Skill 3200Mhz Trident Z RGB 32GB 3200Mhz CL16
    Graphics Card #1RTX 2080Ti FE
    MonitorAcer Predator XB271HU 165Hz
    Storage #1Samsung 970 EVO 2TB M.2 NVME SSD
    Storage #2Samsung 860 EVO 1TB SSD
    CPU CoolerEKWB Velocity RGB
    CaseLian Li PC-011 Dynamic
    Power SupplyCorsair RM1000i
    Keyboard Corsair K95 Platinum RGB
    Mouse Steel Series Rival 600
    Headset Astro A50 (Gen 2)
    Mouse Pad ASUS ROG Scabbard
    Headset/Speakers JBL LSR305 Mk II
    OS Windows 10 Pro 64bit
    Zammin's Avatar
    Join Date
    Mar 2018
    Reputation
    13
    Posts
    230

    Looks like the code worked. All good now.

  3. #53
    ROG Enthusiast Array
    Join Date
    Jun 2018
    Reputation
    10
    Posts
    59

    Quote Originally Posted by Zammin View Post
    Looks like the code worked. All good now.
    That great to hear everything worked out for you,


    Again for anyone emailing me, please be patient i'm working with everyone on this issue.

  4. #54
    ROG Enthusiast Array
    Join Date
    Dec 2016
    Reputation
    10
    Posts
    44

    Yea it didnt work for me, but yea that is alright cause I don't need it anymore!!

  5. #55
    New ROGer Array
    Join Date
    Dec 2018
    Reputation
    10
    Posts
    1

    Purchased a Maximus extreme and didnt receive my black ops 4 deluxe code. Havent gotten any response from asus support or cl-Adrian@asus any ideas on how to get my code, other than filing a BBB complaint and complaint with the Florida attorney general??

  6. #56
    New ROGer Array
    Join Date
    Jun 2018
    Reputation
    10
    Posts
    3

    Maximus xi formula purchase a week ago

    Hi I have also had the same problem can anyone help me out.

  7. #57
    New ROGer Array
    Join Date
    Dec 2018
    Reputation
    10
    Posts
    2

    Quote Originally Posted by MasterC@ASUS View Post
    Sorry for the wait. Everyone who is eligible for the Deluxe version will receive it, no changes were made and we will not rescind the offer that is currently available.
    When will we get our keys?

    I've had no response from anyone at Asus and have emailed your promotions address 3 times over two weeks.

    This is bull****.

  8. #58
    New ROGer Array
    Join Date
    Dec 2018
    Reputation
    10
    Posts
    1

    Z390 E gaming still waiting

    After purchasing one of the latest Z390-E Motherboards, The point i don't understand.
    1- Call of duty black ops 4 offer started on 10th September.
    2- Z390 motherboard released 19th October;
    3- Motherboard eligible for the Deluxe edition of the game.
    4- Authorized dealer(B&H) has no idea about the offer....checked the Asus Checker App (Not sure how it is programmed).....not eligible.

    Then why? include it on the asus offer page? why keep people people hopeful>puzzled>disheartened>deceit ?

  9. #59
    New ROGer Array
    Join Date
    Dec 2018
    Reputation
    10
    Posts
    2

    Please enter a valid Serial Number

    Hi,

    I recently bought a computer from Inet.se with an Asus Z390-F motherboard and was thus entitled to a call of duty promotion code. I bought all the parts, including the motherboard separately and Inet built the computer for me. However when I go to redeem it at https://promotion.asus.com/en/promotionform/codbo4 I get stuck at Step 4 where I'm supposed to type in the Serial Number for the Motherboard.

    The only Serial Number I have available is on the motherboard in the computer and that one isn't working. I've tried several variations of the key but non of them is working. I've also tried the serialnumber that is reported when you use the VMIC command in the command propt, that one isn't working either. I do not have the package box as the computer was delivered with the card already installed.

    How do I proceed to claim this promotion?

    The promotion support mail has not responded to any of my mails.

    Let me know if you need any further information or evidence, I have the promotion code if needed.


    Thank you.

    Best regards
    Philip Olsson

  10. #60
    New ROGer Array
    Join Date
    Dec 2018
    Reputation
    10
    Posts
    2

    Still Trying to Get a Code

    Quote Originally Posted by Zammin View Post
    Hey Justin

    Thanks for offering assistance, it's okay though support finally responded to me this morning and got the ball rolling. It just took an incredibly long time for support to respond to me...

    Now I've just gotta see if the code I get works.

    Cheers
    How long did it take for support to get back to you? I’ve been waiting about two and a half weeks for someone to help me with the issue of not receiving a code for this promotion.

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