Results 1 to 5 of 5
  1. #1
    ROG Enthusiast Array 28BeersLater PC Specs
    28BeersLater PC Specs
    MotherboardRampage V Extreme
    Processori7-5930K
    Graphics Card #1ROG Strix Vega 64
    Sound CardBose External USB
    MonitorLG IPS235 x3
    Storage #1Kingston HyperX Predator 480GB
    Storage #2Corsair Neutron XT Series 960GB
    CPU CoolerEK RVE Monoblock
    CaseCorsair 900D
    Power SupplyCorsair AX1200
    Keyboard Logitech K800
    Mouse ROG Spatha
    Headset/Speakers Bose Companion 5
    OS Windows 10 Pro
    Network RouterROG Rapture GT-AC5300

    Join Date
    Jun 2016
    Reputation
    10
    Posts
    66

    Strix Z390I Gaming Black screen issue on reboot and occasional boot.

    Hi,

    I'm noticing a strange issue on my Z390I motherboard, where occasionally on boot I have a totally black screen - no signal detected. Usually (but not always) killing the power and performing a "cold boot" brings back the video signal. It will ALWAYS do it when I restart through windows. I don't believe this is a GPU Driver issue, as a "Blank screen boot" will not even show the bios splash screen, - so pre Windows loads fine, as I can hear system sounds, and RDP too the machine.

    I know the first thought here will be "It's the GPU", but I had this issue previously, and blamed it on my Strix Vega 64. I swapped it out for my one of the trusty GTX980s from my other rig and the problem seemed to go away, but is back. I find it suspicious that exactly the same issue would manifest itself twice in the same way. To make life extra difficult, both of my rigs feature hard pipe water cooling, - so swapping GPUS is a major job! I don't believe it's a PSU issue either - everything is logged as stable. I run three monitors, I've swapped ports, I've disabled fast boot, run the windows DISM repair (again, black screen at post... I don't think it is driver related). Also running the latest Bios 2603. I can't boot in safe mode for a full DDU safe mode driver uninstall as the screen is blank if rebooted...

    I've been googling this morning, - it looks like Windows 10 blank screen issues are by no means uncommon... but I can't escape the fact that it is blank at post.. BEFORE drivers have anything to do with it. Possibly UEFI related?

    System Specs:

    Strix Z390I Gaming Mobo
    i9-9900FK
    Corsair Vengance Pro RGB 32GB
    EVGA GTX 980 SC (Previously ROG Strix Vega 64)
    Corsair SF 750 PSU
    Windows 10 PRO Build 18362 Installed in EUFI
    Nvidia Driver 440.97 (Multiple tried)
    Latest Nvidia GPU Firmware (Flashed today using their tool)
    3x LG IPS monitors, 1 connected via HDMI, 2 via DP -> HDMI

    And help ideas or previous experiences appreciated!
    Last edited by 28BeersLater; Yesterday at 12:42 PM.
    Gotterdammerung: Rampage V Extreme | Intel I7-5930K | 32GB Corsair Dominator 2666 | EVGA GTX 980 SC x3
    Kingston HyperX Predator 480GB | Corsair Neutron XT 960GB | Corsair AX1200 | Corsair 900D | EK RVE Monoblock | EK 980 GTX Blocks


    GOOSE: STRIX Z390I Gaming | Intel i9-9900KF | 32GB Vengeance RGB 3200 | STRIX Vega 64 | Samsung 970 EVO Plus 1TB x2
    Corsair SF 750 | Phanteks Evolv Shift X | EK Z390I Monoblock | EK Strix Vega 64 GPU Block

  2. #2
    New ROGer Array
    Join Date
    Sep 2018
    Reputation
    10
    Posts
    2

    I have something similar; sometimes when restarting my PC the screen will go completely blank and not come back. After a while of sitting on a blank screen the pc will shut off and power cycle by itself and when it comes back there's usually a signal, if not I have to manually hold down the power button and cold boot it

    I have an ASUS Maximus X Hero board, running BIOS 1602 so I should probably try to update the BIOS

  3. #3
    ROG Guru: Brown Belt Array MrAgapiGC PC Specs
    MrAgapiGC PC Specs
    MotherboardAsus Maximus XI Code
    Processor9900K
    Memory (part number)CMK32GX4M4B3600C18
    Graphics Card #1STRIX-GTX1080ti-O8G-GAMING
    MonitorAOC AGON AG2701QX (2)
    Storage #1Samsung 960 EVO 256GB
    Storage #2Kingston Savage 500GB
    CPU CoolerNzxt X74 360mm AIO
    CaseNzxt H700
    Power SupplyEVGA 850 G2
    Keyboard Logitech G810
    Mouse Asus Spartha
    Headset Hyper X Cloud Revolver S
    Mouse Pad Hyper X Fury S 900mx420mm
    Headset/Speakers Logitech Z337
    OS Windows 10 64btis
    Network RouterTpLink Archer C9
    Accessory #1 EKWB FANs all of them
    MrAgapiGC's Avatar
    Join Date
    Nov 2011
    Reputation
    17
    Posts
    1,654

    Quote Originally Posted by xtasy View Post
    I have something similar; sometimes when restarting my PC the screen will go completely blank and not come back. After a while of sitting on a blank screen the pc will shut off and power cycle by itself and when it comes back there's usually a signal, if not I have to manually hold down the power button and cold boot it

    I have an ASUS Maximus X Hero board, running BIOS 1602 so I should probably try to update the BIOS
    Yep try that first. all board at least last 2 bioses need to be in. I was with a friend from the us on a issue that was fix 1000% with the bios update
    Learn, Play Enjoy!

  4. #4
    ROG Enthusiast Array 28BeersLater PC Specs
    28BeersLater PC Specs
    MotherboardRampage V Extreme
    Processori7-5930K
    Graphics Card #1ROG Strix Vega 64
    Sound CardBose External USB
    MonitorLG IPS235 x3
    Storage #1Kingston HyperX Predator 480GB
    Storage #2Corsair Neutron XT Series 960GB
    CPU CoolerEK RVE Monoblock
    CaseCorsair 900D
    Power SupplyCorsair AX1200
    Keyboard Logitech K800
    Mouse ROG Spatha
    Headset/Speakers Bose Companion 5
    OS Windows 10 Pro
    Network RouterROG Rapture GT-AC5300

    Join Date
    Jun 2016
    Reputation
    10
    Posts
    66

    Quote Originally Posted by xtasy View Post
    I have something similar; sometimes when restarting my PC the screen will go completely blank and not come back. After a while of sitting on a blank screen the pc will shut off and power cycle by itself and when it comes back there's usually a signal, if not I have to manually hold down the power button and cold boot it

    I have an ASUS Maximus X Hero board, running BIOS 1602 so I should probably try to update the BIOS
    That sounds like a different issue.

    Mine is still responsive, - just no video signal. a tap of the power button allows the system to shut down gracefully. - reboot nearly always has video signal.

    I wonder if it is a conflict with the provisions for onboard graphics, - which I can't use as I have an i9-9900 KF looks like there are quite a few "black screen issues" with this chipset/i9-9900 combo...

    Anyone else have any insight that that they can share?
    Gotterdammerung: Rampage V Extreme | Intel I7-5930K | 32GB Corsair Dominator 2666 | EVGA GTX 980 SC x3
    Kingston HyperX Predator 480GB | Corsair Neutron XT 960GB | Corsair AX1200 | Corsair 900D | EK RVE Monoblock | EK 980 GTX Blocks


    GOOSE: STRIX Z390I Gaming | Intel i9-9900KF | 32GB Vengeance RGB 3200 | STRIX Vega 64 | Samsung 970 EVO Plus 1TB x2
    Corsair SF 750 | Phanteks Evolv Shift X | EK Z390I Monoblock | EK Strix Vega 64 GPU Block

  5. #5
    ROG Enthusiast Array 28BeersLater PC Specs
    28BeersLater PC Specs
    MotherboardRampage V Extreme
    Processori7-5930K
    Graphics Card #1ROG Strix Vega 64
    Sound CardBose External USB
    MonitorLG IPS235 x3
    Storage #1Kingston HyperX Predator 480GB
    Storage #2Corsair Neutron XT Series 960GB
    CPU CoolerEK RVE Monoblock
    CaseCorsair 900D
    Power SupplyCorsair AX1200
    Keyboard Logitech K800
    Mouse ROG Spatha
    Headset/Speakers Bose Companion 5
    OS Windows 10 Pro
    Network RouterROG Rapture GT-AC5300

    Join Date
    Jun 2016
    Reputation
    10
    Posts
    66

    Update - Still not Fixed, GPU not posting?

    Update.. Although the PC works from most cold boots perfectly, its still annoying me, - and I suspect the real cause for my Vega 64 "dying".

    I replicated the problem by rebooting the machine. Sure enough no screen. I RDP'd to the video signal-less pc and checked device manager - No GPU showing up. (Only the Microsoft virtual one for RDP). just as a sense check I conformed that when RDPing you still see GPU drivers, I rebooted this machine, (power off, wait, power on) and used it to RDP to the other machine, sure enough, I could see the Microsoft virtual GPU, and the two idle GTX-980s in that machine.

    So it seems that the problem is "on reboot, the GPU does no post". which conforms my earlier ruling out of it being a windows or driver related issue. Now unfortunately I can't RDP to the bios screen (Ilo is a bit much to ask....) but it looks like for some reason, under certain reboot circumstances the PCI-E slot isn't being enabled, - or the GPU is not firing up. as its done it on multiple GPUs I'd suggest it's not that... as it does it at specific reboot instances, I'd also suggest it is not the physical connection / seating etc. so looks like it's motherboard or bios related.

    I hadn't made any bios changes (from memory...) when the issue first appeared. I have just gone though it to see if there are any settings related to the internal / i9 GPU (Which I don't have as its an i9-9900KF but I can't see any... (Running 2603)…

    Anyone had this r had any ideas?
    Anything from Asus?
    Gotterdammerung: Rampage V Extreme | Intel I7-5930K | 32GB Corsair Dominator 2666 | EVGA GTX 980 SC x3
    Kingston HyperX Predator 480GB | Corsair Neutron XT 960GB | Corsair AX1200 | Corsair 900D | EK RVE Monoblock | EK 980 GTX Blocks


    GOOSE: STRIX Z390I Gaming | Intel i9-9900KF | 32GB Vengeance RGB 3200 | STRIX Vega 64 | Samsung 970 EVO Plus 1TB x2
    Corsair SF 750 | Phanteks Evolv Shift X | EK Z390I Monoblock | EK Strix Vega 64 GPU Block

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •