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  1. #21
    ROG Guru: Brown Belt Array MrAgapiGC PC Specs
    MrAgapiGC PC Specs
    MotherboardAsus Maximus XI Code
    Processor9900K
    Memory (part number)CMK32GX4M4B3600C18
    Graphics Card #1STRIX-GTX1080ti-O8G-GAMING
    MonitorAOC AGON AG2701QX (2)
    Storage #1Samsung 960 EVO 256GB
    Storage #2Kingston Savage 500GB
    CPU CoolerNzxt X74 360mm AIO
    CaseNzxt H700
    Power SupplyEVGA 850 G2
    Keyboard Logitech G810
    Mouse Asus Spartha
    Headset Hyper X Cloud Revolver S
    Mouse Pad Hyper X Fury S 900mx420mm
    Headset/Speakers Logitech Z337
    OS Windows 10 64btis
    Network RouterTpLink Archer C9
    Accessory #1 EKWB FANs all of them
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    until now and the moment i write these. at least on my code xi (all is asus minus peripherals) ez update and the crate, Does not update nothing. tested and nada. sorry asus. The idea , and I know that the community is doing a fantastic work keeping the drivers up to date, apps and drivers are not being update and old. from OEM. a hard work is a most to make these happens. i have a email here that says, we know that our products are the best .... so make it so. apps that works aout of the box. these is not a new issue. and these has being address like as a important
    Learn, Play Enjoy!

  2. #22
    New ROGer Array
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    Angry EZ Update has never worked on desktop

    When first installing drivers from the disk that came with the X470 mobo, the installation tool worked absolutely fine and detected newer software versions online. However,the EZ update software installed onto the PC has never ever worked. It never detects newer software. It's useless.

  3. #23
    ROG Guru: Brown Belt Array MrAgapiGC PC Specs
    MrAgapiGC PC Specs
    MotherboardAsus Maximus XI Code
    Processor9900K
    Memory (part number)CMK32GX4M4B3600C18
    Graphics Card #1STRIX-GTX1080ti-O8G-GAMING
    MonitorAOC AGON AG2701QX (2)
    Storage #1Samsung 960 EVO 256GB
    Storage #2Kingston Savage 500GB
    CPU CoolerNzxt X74 360mm AIO
    CaseNzxt H700
    Power SupplyEVGA 850 G2
    Keyboard Logitech G810
    Mouse Asus Spartha
    Headset Hyper X Cloud Revolver S
    Mouse Pad Hyper X Fury S 900mx420mm
    Headset/Speakers Logitech Z337
    OS Windows 10 64btis
    Network RouterTpLink Archer C9
    Accessory #1 EKWB FANs all of them
    MrAgapiGC's Avatar
    Join Date
    Nov 2011
    Reputation
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    1,769

    Quote Originally Posted by diddly View Post
    When first installing drivers from the disk that came with the X470 mobo, the installation tool worked absolutely fine and detected newer software versions online. However,the EZ update software installed onto the PC has never ever worked. It never detects newer software. It's useless.
    Yes. I send these info since ezupdate and crate driver update use the same update engine. as far is my concern is useless.
    Learn, Play Enjoy!

  4. #24
    New ROGer Array esarhaddon PC Specs
    esarhaddon PC Specs
    MotherboardROG STRIX Z390-e Gaming
    Processori7 8700K
    Memory (part number)CRM5522
    MonitorVA1912wb
    CPU CoolerHyper 212
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    Nov 2018
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    That is ASUS for ya.

    Quote Originally Posted by travisandcarriekinnett View Post
    So they
    er just going to ignore this thread and not fix it? Are they going to tell us to use the asus grid service...yet still pump out ez update. This is all getting to be a little ridiculous. We pay a premium for ROG and one of the sell factors are the software we get for being members of the ROG...BS. Their software is junk and they know it...they're too busy making cell phones to fix their software for their dedicated members. Even their Armoury software for their mice and keyboards is junk. My ROG Spatha has needed a firmware update forever and the newest version refuses to recognise the fact. They know its doing this...yet still no fix. I have EVERYTHING ROG...including their new 144hz 4k panel, but I can only use half the software. I will definantly be going with MSI next build I do for some...or maybe Aorus line up. Shame on you ASUS for selling broken garbage half working software with your products and trying to convince us thats one of the reasons we pay the premium.
    That is par for the Course with ASUS, if it shows you have an update feel grateful. I have twice found BIOS updates on the MoBo's web p[age that when I click on EZ Update it shows noting there. ASUS has their heads so far up their @$$ it is pitiful. I get better resources and help when asking for help on OTHER MoBo manufacturer’s pages than when talking to ASUS directly. They have some of the greatest IDEAS, but FAIL totally when it comes to implementation. I have even had talks with the CEO's office (Just another cubicle) and they don't change anything. I know 14 yr olds that know more about ASUS equipment than their CS dept. I used to work as a CS agent for a international electronics company (store) and we had to know our devices that we sold (many different manufacturers) but ASUS actually told me on the Phone, "it is cheaper to hire someone overseas that doesn't know anything for $9/hr than to hire someone in the USA that knows what they are doing for $30/hr" exact wording. And in that case they did everything imaginable to wiggle their way out of honoring the Warranty on a RMA to include,
    1. Claiming they never received the MoBo at their facility
    2. 2. When presented with FedEx’s documentation that they did receive the delivery, they claimed it was sent to the wrong facility in the wrong state.
    3. When told they were the ones that gave me the shipping label for FedEx, and told they should send it to the proper facility, they claimed it was damaged
    4. When asked what the damages consisted of, they didn’t know it wasn’t documented.
    5. When I explained normal procedure when a company receives a damaged package, i.e. extensive photographic documentation and a written report, he claimed they turn back damaged packages.
    6. When told I was never brought back an refused package. And if they never opened the original package how do they know that the MoBo was damages physically?
    7. They finally sent me another USED MoBo, and who knows what spit can be found on that one, but it did fire up and so far is working.

    I will never buy another ASUS product unless they grow up and fix their BNROKEN ‘Business Model’.

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