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No more download for my ROG STRIX Z270i: Why Asus support is down?

Mydriaze
Level 7

‎11-04-2018 05:17 AM - last edited on ‎03-06-2024 07:50 PM by Community Admin

Hello everyone,

I'm a bit upset to be honest, cause since I bought my Strix Z270i (mini-itx motherboard), I alway struggle to download drivers... And it's exactly the same today:

Here the various pages where i'm suppose to download the latest drivers:


Asus US: https://www.asus.com/us/Motherboards/ROG-STRIX-Z270-I-GAMING/HelpDesk_Download/

When I click on "drivers", nothing appears. Great.

Asus FR: https://www.asus.com/fr/Motherboards/ROG-STRIX-Z270-I-GAMING/HelpDesk_Download/

Nothing appears neither. Wonbderful.

Asus ROG FR: https://rog.asus.com/fr/downloads/

Result: "Oops! We couldn’t find that page."

Asus ROG GLOBAL: https://www.asus.com/PageError/

Result: "Oops! We couldn’t find that page."

So, what's next? I don't know what to do to be honest... I don't understand why I can't find this driver. It's a 2017 product, not 1997 one...

Hope someone can help me.

Have a nice day everyone!
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10 REPLIES 10

Mydriaze
Level 7

‎11-04-2018 09:57 AM

Ok, it appears the problem is on my side. A friend of mine can see the drivers, but I can't. Neither on Edge, Chrome, or Firefox. Weird. Can a moderator delete my thread please?
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HiVizMan
Level 40

‎11-04-2018 10:06 AM

Nah it is ok buddy. I have the same issue as you.

Let the thread stand.

You get sorted with your buddy? Enjoy the system.
To help us help you - please provide as much information about your system and the problem as possible.
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piratino
Level 9
In response to MoKiChU

‎11-05-2018 01:59 AM

MoKiChU wrote:
Hi,

Try the ES page, it's ok : https://www.asus.com/es/Motherboards/ROG-STRIX-Z270-I-GAMING/HelpDesk_Download


Hi there!
Global and US not working either for my Z370-G WiFi, but the ES link up here is working and so for my motherboard.

Do you know why it can be possible that a local download section works instead of the global or US??

Cheers. 🙂
------
MoKiChU you Rock!!
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MoKiChU
Level 40
In response to piratino

‎11-05-2018 02:09 AM

piratino wrote:
Hi there!
Global and US not working either for my Z370-G WiFi, but the ES link up here is working and so for my motherboard.

Do you know why it can be possible that a local download section works instead of the global or US??

Cheers. 🙂


Well, the local extensions FR, UK, DE, IT, ES, can temporarily fix the problem, to you to try.

Concerning the cause of the problem, maybe work on CDNs
[INDEX] All My Drivers/Firmware/Software Threads
[ALTERNATIVE INDEX] All My Drivers/Firmware/Software Threads
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piratino
Level 9
In response to MoKiChU

‎11-05-2018 03:59 AM

MoKiChU wrote:
Well, the local extensions FR, UK, DE, IT, ES, can temporarily fix the problem, to you to try.

Concerning the cause of the problem, maybe work on CDNs


Thanks.

Ps: what do you mean with "CDNs" ??
------
MoKiChU you Rock!!
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MoKiChU
Level 40
In response to piratino

‎11-05-2018 04:20 AM

piratino wrote:
Thanks.

Ps: what do you mean with "CDNs" ??


Content Delivery Network : https://en.wikipedia.org/wiki/Content_delivery_network
[INDEX] All My Drivers/Firmware/Software Threads
[ALTERNATIVE INDEX] All My Drivers/Firmware/Software Threads
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HiVizMan
Level 40

‎11-04-2018 11:57 AM

Still the same for me, not an issue in my situation but I guess it must be very frustrating if someone needed a driver or something from the support pages.
To help us help you - please provide as much information about your system and the problem as possible.
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__AFT___Requiem
Level 7

‎11-06-2018 12:47 AM

I have (almost) the same problem but for Z270G, I can't see any drivers, just blank in firefox, but chrome works for me. (It's not an extention issue either)
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