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  1. #1
    ROG Enthusiast Array liakou PC Specs
    liakou PC Specs
    MotherboardCrosshair VII Hero X470
    ProcessorRyzen 3900x
    Memory (part number)G.Skill TridentZ RGB 32GB 3600@3400C14
    Graphics Card #1ASUS ROG Strix Vega 64
    MonitorSamsung C27HG70
    Storage #1Samsung 960 Evo 250GB
    Storage #2Samsung 860 Evo 1TB+500GB
    CPU CoolerCorsair H115i Pro RGB
    CaseCoolermaster H500M
    Power SupplyCorsair RMi 850
    Keyboard Logitech G910 Orion Spectrum
    Mouse Logitech G PRO Wireless
    Headset Sharkoon Skiller
    Headset/Speakers Logitech G560
    OS Windows 10 Pro x64
    Network RouterZTE ZXHN H168N VDSL2 + ASUS RT-AC86U

    Join Date
    Nov 2013
    Reputation
    10
    Posts
    36

    Angry Why are these boards so neglected?

    From Bios updates(no im not going to say anything about AGESA support) to driver and software updates im noticing that especially the AMD Crosshair boards are very much behind, while Intel boards are getting their support pages updated more often.
    The Audio driver of the Crosshair VII Hero hasn't been updated ever since it's release on the support page of the board.
    To get an updated version of it upto the point that the driver supports Windows RS5 release, you have to search in other ASUS board support pages, or in the Asus Intel board forums, or even other websites.
    Sonic studio & Radar is facing the same fate on the C7H support page while you can get more recent versions of it on Asus Intel boards or even laptop support pages.
    On the ROG STRIX X470-F GAMING support page you can find the latest AISuite, while on the C7H & C7H Wi-fi pages you cannot!
    All in all it's a mess in the support pages of ASUS products, apart from the fact that AMD boards are being treated so slow..
    Surely the price paid for these boards is not being reflected by their product support.
    I strongly think that this section needs a re-arrange and a more organized approach by ASUS.

  2. #2
    ROG Guru: White Belt Array bigtop1967 PC Specs
    bigtop1967 PC Specs
    MotherboardCrosshair VII Hero
    ProcessorRyzen 1700X
    Memory (part number)G.Skill F4-4266C19D-16GTZR
    Graphics Card #1XFX Raadeon RX 580 8GB Black Edition
    Monitor2 x Acer CB241HQK
    Storage #1Samsung SM961 NVME
    Storage #22 x SanDisk Ultra II
    CPU CoolerCoolMaster Masterliquid 240
    CaseAero 500
    Power SupplyCorsair RM850
    Mouse Microsoft Mobile Wireless 4000
    OS Windows 10 Pro
    Network RouterASUS
    bigtop1967's Avatar
    Join Date
    Jul 2016
    Reputation
    11
    Posts
    88

    I've notice too how activity from ASUS on the AMD boards has slowly fallen by the wayside while intel boards and forums are quite active

  3. #3
    ROG Guru: Yellow Belt Array Kronvict PC Specs
    Kronvict PC Specs
    Laptop (Model)MSI GT72 2QD Dominator
    MotherboardASUS ROG CROSSHAIR VII HERO (WI-FI)
    ProcessorAMD Ryzen 7 2700X
    Memory (part number)16GB G.Skill Ripjaws X DDR4
    Graphics Card #1EVGA GTX 1080 FE
    Sound CardCreative Sound Blaster ZxR
    MonitorASUS ROG Swift PG278Q
    Storage #1Samsung EVO 500GB
    Storage #2WD Black 4TB
    CPU CoolerAsus ROG RYUO
    CaseCooler Master Cosmos II Ultra Tower
    Power SupplyCougar CMX 1000W
    Keyboard Corsair Vengence K70
    Mouse ASUS ROG GX1000
    Headset Beyerdynamic DT 990 Pro
    Mouse Pad Corsair Aluminum
    Headset/Speakers Corsair SP2500
    OS Windows 10 Pro X64
    Network RouterASUS RT-AC87U
    Kronvict's Avatar
    Join Date
    Oct 2011
    Reputation
    14
    Posts
    223

    Asus software support has always been lackluster for years IMO. Great hardware though.

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