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  1. #1
    New ROGer Array
    Join Date
    Nov 2018

    GeForce Experience went wrong (Services)


    i've did a stupid one.
    The application GeForce Experience told me (pop-up screen) to update my videocard.
    When the application was starting he said: Something went wrong. Try restarting GeForce Experience.
    I did, without results.
    This error message occured since i've open 2 sessions of GeForce Experience.

    So i began to search on the internet how i can solve this problem. And then i found a YouTube tutorial for the exact same problem. (See below topic)
    i've followed this whole video en did this also on my own PC, after he ask to restart the PC.
    Since then i can't go on my desktop again..

    PC starts and i see the Windows logo with the loading circle under it.
    After that he needs to show the credentials pop-up (Password or Pincode), between this two the screen came black with a white mouse, sometimes there is a loading picture. Thats it..

    My motherboard shows me the code 'A0' wich seems good..
    • I've started my PC already several times, also in safe mode. Between windows logo and login pop-up i've got black screen. Whats really weird in safe mode also???
    • I have also been on the Recovery menu for a checkpoint restore or something. Your system files and settings were not changed i received.
    • Also the problem solver doesn't work.

    i've also checked for problem with my SSD card (where my OS is installed), this with a live CD, and the program CrystalDiskInfo.
    There seems nothing wrong with my SSD. Another HDD got a bad healty (but on this HDD are only game files (FIFA, Assassins Creed, Formula) Nothing of Windows file..

    This is the video i followed, after restart i can't go back on my desktop.
    Video tags: services.msc - msconfig - GeForce Experience

    Hopeful that someone can help me..
    Last edited by wicky03; 11-16-2018 at 08:16 AM.

  2. #2
    ROG 師傅 Array Arne Saknussemm PC Specs
    Arne Saknussemm PC Specs
    Laptop (Model)Laptop?...No way! (Model?...Jun Amaki...yes way!)
    ProcessorTHREADRIPPER 1920X
    Memory (part number)F4-3200C14Q-32GVK
    Graphics Card #1GTX Titan X
    Graphics Card #2SLI is dead to me
    Graphics Card #3Tri SLI is even dead to Nvidia
    Graphics Card #4Quad SLI is dead to everybody especially my credit card
    Sound CardXonar Essence STX
    MonitorASUS ROG Swift PG279Q
    Storage #1Samsung 950 PRO
    Storage #22x OCZ VERTEX 3/2x WD Caviar Black 500GB / 2x WD RED 2TB
    CPU CoolerCustom Loop: Dual D5s, Dual Alphacool Monsta 480s, XSPC Raystorm Neo TR4, EK TitanX WaterBlock
    CaseNope!...Phobya Bench...let it all hang out man!
    Power SupplySeasonic SS-1200XP3
    Keyboard Logitech G810 or Fender Rhodes Electric Piano (MKI 73)
    Mouse G502 or Speedy Gonzalez...not Mickey...don't do Disney!
    Headset ...firmly on neck
    Mouse Pad Mouse don't got his own pad man...lives with me
    Headset/Speakers Edifier Spinnaker...or you mean the speakers in my too many voices to name them all
    OS Win XP, 7, 8, 8.1 and Windows 10 Spyware Edition
    Network Router56k modem
    Accessory #1 Umm...nice tie?
    Accessory #2 Err...belt?
    Accessory #3 3 accessories?! I'm not a girl!!
    Arne Saknussemm's Avatar
    Join Date
    Apr 2012

    What are your system specs?

    Do you have a spare drive you can install windows on. If worst comes to worst make a fresh install on another drive and then get your files off your current OS drive.

    Virtually all the comments on that video say it doesn't work by the way

  3. #3
    ROG Guru: Gold Belt Array Clintlgm PC Specs
    Clintlgm PC Specs
    Laptop (Model)Asus G752VY DH72
    MotherboardAsus Z97 Pro WiFi and /Z97 Pro A
    ProcessorI7 4790K
    Storage #1512 GB M.2 Samsung 960 Pro
    Storage #21 TB Samsun 850 Pro
    CaseCool Master Haf
    OS Win 8.1 Pro and Win 10 Pro
    Clintlgm's Avatar
    Join Date
    Jul 2012

    I would try to get into windows safe mode and uninstall Gforce Experience and leave it uninstalled. Uninstall the current Nvidia driver which will load the standard VGA Driver t and allow you to open Windows in normal mode. Reinstall the Nvidia driver from your eSupport folder that should get you up and running again. Drivers for your Notebook/MB Asus Support Download
    In case you no longer have an Esupport folder?
    GeForce Experience causes all kinds of issues so don't reinstall it.

    Get Macrium Reflect and create Partition C and OS Disk/SSD Images. Then you are ready to experiment again. a Full disk'SSD image takes about 15 minutes to restore and put you right back where you were when you created the Image. before you screwed up your notebook!!!
    Last edited by Clintlgm; 11-16-2018 at 12:51 PM.
    G752VY-DH72 Win 10 Pro
    512 GB M.2 Samsung 960 Pro
    1 TB Samsung 850 pro 2.5 format
    980m GTX 4 GB
    32GB DDR 4 Standard RAM

    Z97 PRO WiFi I7 4790K
    Windows 10 Pro
    Z97 -A
    Windows 10 Pro

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