Page 4 of 4 FirstFirst ... 2 3 4
Results 31 to 35 of 35
  1. #31
    ROG Member Array
    Join Date
    Aug 2020
    Reputation
    10
    Posts
    21

    Solved

    Well I've finally solved my problem and strongly suggest you all try the same.

    After months of discussions with Asus support they agreed to buy back the card at 100% of what I paid for it, as this card was nearly out of warrenty this was really appreciated.

    I really liked this card with the external control and would rather that they could have released new firmware which I honestly think is the problem but at least I've got a refund.

    It's really a shame because the way the control handled switching between headphones and speakers was great and so far I've not seen another card that has this feature,

  2. #32
    New ROGer Array
    Join Date
    Mar 2021
    Reputation
    10
    Posts
    3

    I have exactly the same problem. But in Russia, the ASUS support service refused to fulfill the warranty. The money was not returned to me and the soundcard was not repaired.

  3. #33
    ROG Member Array
    Join Date
    Aug 2020
    Reputation
    10
    Posts
    21

    Sorry to hear that.

    The warrenty laws for you must be different to the UK's

    I'm still convinced all they needed to do was update the firmware on the card.

  4. #34
    New ROGer Array
    Join Date
    Jul 2022
    Reputation
    10
    Posts
    1

    Hello. I specifically registered on this forum to help other users solve the problem when asus strix soar is not detected. Or it is determined only after warming up, after some time. All you have to do is remove the 2 ceramic capacitors as in the attached picture. After that, in the vast majority of cases, the card starts working. I am also attaching a link to the forum where they helped me. Good luck to all.
    https://forum.ixbt.com/topic.cgi?id=12:56114-37
    Click image for larger version. 

Name:	post.jpg 
Views:	0 
Size:	87.5 KB 
ID:	94086

  5. #35
    ROG Enthusiast Array bogsha PC Specs
    bogsha PC Specs
    MotherboardASUS Rampage VI Extreme
    ProcessorIntel i9 7980XE
    Memory (part number)GSkill TridentZ 32GB 3200MHz
    Graphics Card #1Zotac RTX 2080Ti AMP!
    Sound CardASUS Strix Raid DLX
    MonitorBenQ ZOWIE XL2735
    Storage #1Samsung 950 Pro
    Storage #2Samsung 2x 970 Pro SoftRAID 0
    CPU CoolerBeQuiet Silent Loop 360
    CaseCooler Master C700P
    Power SupplyCorsair AX1600
    Keyboard Logitech G810
    Mouse Logitech G502
    Headset ASTRO A50
    Mouse Pad ASUS GM50
    Headset/Speakers Teufel 5.1 THX
    OS Win 10 64bit
    bogsha's Avatar
    Join Date
    Jun 2013
    Reputation
    52
    Posts
    46

    Thx to you Kirych___83 my Soundcard is working now... STRIX RAID DLX
    I made a tutorial for all that have same problems.

    https://rog.asus.com/forum/showthrea...-Not-Recognize

Page 4 of 4 FirstFirst ... 2 3 4

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •