Asus Strix Soar NoT detected Cold BOOT

[Fulgrim]

I'm having this issue too, usually have to wait for about 5 minutes before my sound card starts clicking and being detected by the system.
Additionally, when its undetected and i unplug my headphones, it starts clicking like a machinegun.

No issues before, only since i changed my MB/CPU to an intel 9900K (GPU GF1080Ti). No free PCIe slots to try replugging...

[raptor9600]

Same problem, card is piece of junk relay,

[JohnBoy200]

This looks to be the same problem I'm experiencing which I posted here https://rog.asus.com/forum/showthrea...ro-control-box

Warning to anyone thinking of buying then don't, support is abysmall as you can see by the age of these post.

It's obviously a conflict with a windows update as mine has been working for years apart from the UAC problem which they fixed with a new driver and now it's stuffed.

What I've found is if I quit sonic studio from the system tray and give it a minute and then run a short cut using "C:\Program Files\ASUSTeKcomputer.Inc\nhAsusStrix\UserInterfac e\nhAsusStrixUILauncher.exe" /noui the card will initialise, might not be the same path for everyone though but you can browse for it.

[JohnBoy200]

They released the new drivers 1.1.22 to fix the licence problem.
Now you can uninstall, reinstall to your hearts content without any problems, great but the control box still wont work.
The card still isnt detected, nhAsusStrixSvc32.exe does not startup, although strix soundcard shows in the system tray the only way to get it to work is to exit it from the system tray and run nhAsusStrixUILauncher.exe appx 3 minutes after exiting it.

I'm absolutely fed up with this to the point of ditching the card and using my onboard sound or buying a creative card.

I think the next thing to do is to find every site that is selling this card and give a review warning people not to buy it

[Lee0001234]

Sadly I can't even get the drivers to recognise the card is even plugged in. I've reset it, moved it to other pci lanes zilch. Now having to use onboard sound after less than a year buying the card. Not happy at all about it.

[JohnBoy200]

Sadly I can't even get the drivers to recognise the card is even plugged in. I've reset it, moved it to other pci lanes zilch. Now having to use onboard sound after less than a year buying the card. Not happy at all about it.

I'm in the same boat, may have to either use on board sound or dump the card and get a creative one.
For some reason the card is slow at being detected and dosent show in the device manager. Because the card isnt detected you can't install the drivers but if yours is like mine you'll need to leave it for sometime and then check to see if its appeared in the device manager and then install the drivers.
But even then it won't get detected quickly on a cold boot you'll need to wait again.
I've created a ticket with ASUS but I'm not holding my breathe going by how long they took to acknowledge the licence problem and fix it.

Edit....
Just timed how long my card takes to initalise, 20 mins, so is this some conflict with Windows 20H2 and the firmware driver on the card?

[Lee0001234]

Even leaving the pc for 20-30 mins after a reboot hasn't shown the card up. Or get a infinite relay clicks that I then either have to reboot or shutdown the pc for a bit then try again.

The soundcard did come alive last night mid game after a hour or so running on the realtek onboard. I foolishly rebooted it there after getting the drivers to install and back to onboard sound again but again did the infinite clicks or short clicks or no clicks at boot then not detected in windows 10 20h2.

Asus is there anything I could post that would help diagnose it just ask in a pm or here.

[Lee0001234]

Okay I even went through the trouble of reformatting the pc with a 20h2 image and it still refuses to work from cold boot or rebooting.

I still get either rapid relay clicks that never stops, have to shutdown the pc completely or it does again on next reboot or a couple then when in Windows 10 there is no sound card detected and have to use onboard reltek. I have the 1.1.22 drivers installed.

Now after any random amount of time the soundcard will be finally recognised and when I say random I am talking 30mins to sometime the next day or 2. And always happens when I am gaming. Never on desktop use.

So is there anyone at ASUS reading the forums, anyone knows if there even aware of this ongoing issue and looking at fixing it. Or as these forums just to let us speak into a void unless it's something related to the brand new hardware or RGB features.

[JohnBoy200]

I don't think Asus even look at this forum, it's just a placebo place, this problem has been going on for ages. When a company doesn't even acknowledge a problem then it's time to stop buying their products.