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  1. #1
    ROG Junior Member Array
    Join Date
    Nov 2018
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    Exclamation X550 Craziness - Need help before my head implodes!

    I press the power button on my X550L laptop and it doesn't start

    Sometimes I press it and it does start

    Other times it starts 5 minutes after I press it

    And sometimes it starts 30 minutes to 1 hour after I press it

    It's random!

    *******************************************

    I do a variation of removing battery, or mains power, and holding down power button for up to 1 minute etc.. Reconnecting battery and or reconnecting mains power and pressing start again

    It's just as random. Sometimes it starts, other times delayed again

    It's really hard to work with. I just don't know if or when it's going to start up

    *******************************************

    Anyone else had this trouble?

    I was thinking of upgrading the firmware but I cannot find X550L firmware updates anywhere

    *******************************************

    Perhaps I should reset the BIOS to default?

    I just don't know. And I just don't want to make anything worse


    Thanks for your feedback!!

  2. #2
    New ROGer Array kevin85's Avatar
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    Nov 2018
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    Its looks like a bootup issue! there can be a faulty hardware which is causing this bootup issue, and when it starts working your system gets boot up.I think you should check the other hardware parts like ram and hardisk before updating your bios.

  3. #3
    ROG Junior Member Array
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    Okay, that makes sense. thank you

  4. #4
    ROG Junior Member Array
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    I ran Windows Memory Diagnostics Tool. It reported zero errors

    I checked my Hard Drive via Device Manager. It says that there are no errors

    I'm looking for a more substantial ASUS Diagnostics Tool that will help me check the whole Laptop but there doesn't seem to be one available???

    Only one I found is a few years old ASUS PC Diagnostics Tool v1.45

    Are there any others out there?

    I feel as though I cannot do a proper hardwarre component check

    Can anyone help with some advice please?

  5. #5
    New ROGer Array raju2529 PC Specs
    raju2529 PC Specs
    Laptop (Model)R542UQ-DM153 ( X542UQ.305 )
    MotherboardAsus motherboard
    ProcessorIntel core i5 7200u @2.5Ghz
    Memory (part number)Adata 2400 Mhz 16GB
    Graphics Card #1intel Hd 620 graphics 1GB DDR3
    Graphics Card #2Nvidia GeForce 940MX 2GB GDDR5
    Graphics Card #3nil
    Graphics Card #4nil
    Sound CardRealtek HD Audio controller with codec 294
    MonitorLcd monitor
    Storage #1Samsung 850 Evo 250GB SSD M.2. 2280
    Storage #2Seagate 2TB 2.5inch. Toshiba 1TB 2.5 inch
    CPU CoolerBuilt-in
    Casefrom factory
    Power Supply65W
    Keyboard Built in keyboard
    Mouse Built in mouse
    Headset Philips HeadSet
    Mouse Pad nil
    Headset/Speakers Realtek with ice sound
    OS Windows 10 64bit 1809 build no 17763.503
    Network RouterBsnl Wi-Fi modem with router

    Join Date
    Feb 2018
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    115

    might be motherboard issue or devices nor connected properly on motherbard
    or heat sink is not proper

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