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  1. #1
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    Question ASUS ROG gl702vm (and GL502VS, GL703GE) Fans always max speed even when IDLE

    Hi Everyone ! I have seen some post in the past about this issue, but none of them seem to have a solution and seem to be abandoned. I have been having this problem for quite some time now.. and while its been on and off, with every windows update it seems to get worse.

    The problem concerns the CPU and GPU fans both. The CPU fan is almost always the one on max.

    The problem happened, as it did with many others, after the failed windows creators update, that kept coming back and back after failing until there was a workaround by disabling the secure boot on the ssd and installing it manually rather than letting it do it by itself. All was well and good, but after few days noticed that the laptop sometimes would spin the fans up to max for few seconds (even if it was idle ) and then go quiet again. After few weeks it would do that for the first 20 minutes of being booted until it gradually went down and stayed at a normal speed and responded to actual temps and not its own whim.
    Fast forward few months to today and the fans just randomly speed up to max and stay there for the whole day, sometimes shutting it down mid rampage and turning it on again would solve the issue, but most time it would not.
    If I was gaming 24/7, the unbearable fans noise would not be a problem, but I started to use it as a youtube machine during working hours and gaming later it, just kills the nice quiet stillness in the office with its space jet engines while doing the most minimal tasks.

    I have tried the NBfC while its good indicator which fan start to act up, it does not have a profile for the laptop and it struggles to keep the fans at bay once they want to go full speed. It sort of chokes them up and they keep coming back in bursts, so its not really a solution, but even more of an annoyance. The fan speed indicator also does not pick up when the fans are acting up, it always shows them to be at 12.5% even if they are at max, but once the fans act normal again, the indicator seems to represent the values more accurately. It's almost as if the fan controller is not communicating properly with the sensors.

    I have not re-enabled the secure boot as from reading the workaround threads many people reported it would not boot up again.

    Some things i have noticed is that the CPU is running at boosted clock speeds even when idling, however during the times of bliss and quiet when the fans are under control the temps keep around 45 degrees with the boosted clocks still there, so I am not sure it is the culprit rather than a symptom of what ever might be causing the issue.

    I live in quite warm climate so the temps are normal to be like this, they never go above 80 under load and for a thin machine i would not expect more of it (apart from a better air intake for the fans, which are obviously starved for air with this design)

    If anyone has a solution they might have found or any ideas of what i could try to solve the issue, I would be most grateful !
    Last edited by toske; 11-26-2018 at 04:57 PM. Reason: changed title to include more models

  2. #2
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    GL502VS here and I am having the EXACT same issue as you. Everything you describe about it. I do not live in a warm climate and I only use the laptop in a very tightly climate-controlled office!

    Driving me absolutely nuts.

  3. #3
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    It has gotten absolutely awful lately. They are literally always on. Some kind of windows update must have done this. I have to constantly wear headphones while using this laptop, it is getting to be unbearable and is bothering my officemates.

    Can you please put "(and GL502VS)" in your title so that other people can click on this thread if they are experiencing the issue but don't have a GL702VM?

  4. #4
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    yeah, its been going on the whole day for me....

    how do i edit the title ?

  5. #5
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    Click "Edit Post" under the text of your first post, then click "Go Advanced", it will let you change the title.


    I've posted about this fan issue in the past but nobody really noticed. Please post in that thread too to bump it to the top.

    https://rog.asus.com/forum/showthrea...ly-no-CPU-load

    It's driving me insane and I literally just had to RMA this piece of crap a couple of months ago. Not going another two weeks without a laptop. This has to be a software issue.

  6. #6
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    I have the same problem (but another GL703GE laptop )- you can also connect to the topic), the fan always works to the max, when you start the computer, (for me it is a fan from the GPU), I've done a lot to fix this problem .... with it in the following way: I charge max GPU and at 53C, the problem disappears, and the computer works as it should. I am waiting for the new BIOS ... maybe then it will be better. Here are my links to the Polish forum with this problem: https://www.elektroda.pl/rtvforum/topic3519137.html

  7. #7
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    Quote Originally Posted by StepOne View Post
    I have the same problem (but another GL703GE laptop )- you can also connect to the topic), the fan always works to the max, when you start the computer, (for me it is a fan from the GPU), I've done a lot to fix this problem .... with it in the following way: I charge max GPU and at 53C, the problem disappears, and the computer works as it should. I am waiting for the new BIOS ... maybe then it will be better. Here are my links to the Polish forum with this problem: https://www.elektroda.pl/rtvforum/topic3519137.html

    Hey, yes I know what you mean. sometimes it does help to get some load on the GPU and CPU to reach high temps and then it stabilizes, but that has not been the case for me for a while. It just seems to be harder and harder to get the laptop to idle normally.

    Edit: I don't remember which post on the forum that I read, but I saw that some people have uninstalled Intel Management Engine and found it fixed the problem. I can't verify as I have not tried it. But this would only be of help for the CPU issues.

  8. #8
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    Interesting, I just tried to stress the GPU with Furmark and it worked, it is slowly quieting down. I wonder if this will survive a power cycle or if I will have to do this every time...

  9. #9
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    Quote Originally Posted by msymeonides View Post
    or if I will have to do this every time...
    most likely

  10. #10
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    I do it every time I turn on or wake up my laptop, and it works every time, but it's not the way to do it in a laptop like this. Now I am waiting for a new bios, I hope it will help. I wonder if Asus's support knows about this problem.

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