ASUS ROG gl702vm Fans always max speed even when IDLE

[msymeonides]

Yep I also have to do it everytime, it sucks but it does work. ASUS needs to update the BIOS ASAP, this is truly ridiculous.

[StepOne]

but does ASUS know about it?

[msymeonides]

At the risk of sounding like an Amazon Q&A section, I don't know.

[msymeonides]

So I went to the ASUS downloads page and realized they have a recommended NVIDIA driver on there, which happens to be version 399.24. The current version at the NVIDIA website is 417.22, though I was not fully up to date, I had 416.81 installed.

I downloaded ASUS's version and used DDU in Safe Mode to uninstall 416.81. I then booted into normal mode and installed 399.24. Fan issue gone, just like that.

So I am pretty convinced this is down to some kind of change in the NVIDIA driver that the laptop is not handling properly, most likely relating to temperature management. I am sticking with 399.24 for the time being until somebody reports that the problem is gone again with a later version.

Update: After a restart, the issue came back. I am looking into it further, but so far I have found ancient fossilized NVIDIA drivers hiding around even after using DDU. The way to reveal where they are is to uninstall the current driver and then reboot and wait until a driver is automatically installed. Then you can manually uninstall the device and check the box to uninstall the driver completely. Then make sure there are no other NVIDIA folders on the C drive and no NVIDIA programs installed under Programs and Features. Then run DDU under Safe Mode again - The only way to get into Safe Mode on this trash laptop is to hold down Esc from right after you click Restart Now (under Settings -> Recovery) all the way through all the clicks and the restart, then it will give the blue selection screen to start Safe Mode. Then manually install the newest NVIDIA driver (currently 417.22) and reboot again.

After doing that, things are running nice and quiet, but I will still try a few power cycles to see if it holds up.

Never buying ASUS again.

Update 2: It does NOT hold up. The issue is back.

[Ajomajo]

GL702ZC here. Same problem started to happen several days ago, waiting to 'cooldown' or driver updates does not help, gaming center doesn't work regarding fan speed.
Gave it for warranty, now waiting for the results.

[fftsabc]

Mine is GL520VS and having the fan speed issue recently, I went to ASUS drivers page and download the graphic driver which is recommended 399.24 instead of the latest nvidia driver, and so far the fan speed issue is gone, probably I just stay with the 399.24 version cuz it doesn't seem there's a huge difference in gaming. I compare the version 399.24 and the latest one by playing assassin's creed odyssey and actually the average FPS doesn't change at all

[Ajomajo]

Update:
Warranty said it's defective motherboard, they replaced that for me, though had to wait almost 2 weeks, and said i'm not first one with these models to come there and problem is the same. With radeon updates did not do a thing but even if with nvidia it can be solved it will happen again later on, probably best to change mb while warranty lasts.

[KalEl]

I'm running window 10 and haven't had this issue. Does an update cause this problem?

[Ajomajo]

I'm running window 10 and haven't had this issue. Does an update cause this problem?

Probably but not sure, but it looks like everyone started to talk about this problem at same time (+- 1-2 weeks) and mostly newer laptop users.

[fred_76]

I have exactly the same problem with a GL503GE, but I never had any problem with Windows (10 64b) updates.

The GPU fan (as per Rog Gaming Center) is at the max speed (6800-7000 rpm) as soon as I start the computer, even with no secondary screen. The GPU temperature is reported to be 32°C... no need for such a fan speed ! It usually last for about 30 minutes (sometimes less, sometimes more) and then it comes back to a quiet speed.

I have the latest bios to date (updated 3 weeks ago after Asus call center advice) but it changed nothing. The Asus call center also asked me to install the Intel Dynamic Platform & Thermal Framework but it made nothing.

The call center was not really aware of this problem, or at least said me so...

Yesterday I was in a game design school and asked the question to the students who had ROG laptops. Most of them suffer the same problem and none of them had any solution. They just wait for 15 min to more than 1 hour until for any unknown reason the fan comes back to a normal speed, then the computer is quiet...

It is a pity Asus never proposed any solution to this long date known issue.

Fred