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  1. #1
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    Strix flare and Armoury [Resolved]

    I got this keyboard in October, for a while every time I would boot up I would get a popup to install the app but it never worked on my pc. I just downloaded the updated app and all im getting is Please connect a rog armoury device. what do I need to do to correct this?

  2. #2
    Administrator Array MasterC@ASUS's Avatar
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    What version of Armoury are you running?
    If you are using 2.06.06, please report any issues in the thread below:
    https://rog.asus.com/forum/showthrea...ny-issues-here

    Are you also running Aura software? Are your peripherals or headset synced/linked in Aura? If so, unsync them first.

    Have you updated the firmware? version 0.00.35?

    Please provide a screenshot of the error message.

  3. #3
    ROG Guru: White Belt Array Dimitrios1971 PC Specs
    Dimitrios1971 PC Specs
    Laptop (Model)GX700VO 1TB SSD + 64GB RAM
    MotherboardASUS ROG ZENITH EXTREME ALPHA
    ProcessorAMD Ryzen Threadripper 2950X
    Memory (part number)F4-4000C18Q2-64TZR (3333MHz)
    Graphics Card #1ROG Strix GeForce® GTX 1080 Ti OC-Edition
    Graphics Card #2ROG Strix GeForce® GTX 1080 Ti OC-Edition
    MonitorROG Swift PG348Q Gaming
    Storage #13 x Samsung SSD NVMe 960 PRO 1TB Raid0
    Storage #21 x HGST Ultrastar He8
    CPU CoolerCOOLER MASTER MasterLiquid ML360 RGB TR4 Edition
    CaseROG Strix Helios
    Power SupplyASUS ROG THOR 1200P
    Keyboard ROG Strix Flare RGB
    Mouse ROG Strix Evolve, ROG Gladius II
    Headset ROG Strix Fusion 700
    Mouse Pad ROG Sheath
    OS Win10_x64
    Network RouterFRITZ!Box 6590 Cable
    Accessory #1 BW-16D1H-U PRO
    Accessory #2 Asustor AS6404T & ASUS XG-U200
    Accessory #3 ROG Headset Holder
    Dimitrios1971's Avatar
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    Quote Originally Posted by Cdr2129 View Post
    I got this keyboard in October, for a while every time I would boot up I would get a popup to install the app but it never worked on my pc. I just downloaded the updated app and all im getting is Please connect a rog armoury device. what do I need to do to correct this?
    Hi Cdr2129
    First install KeyBot. Then Strix flare can fully appreciate the program Armory. I have the tastatuer only 2 days and I am thrilled
    CASING: ROG Strix Helios CPU: AMD Ryzen TR 2950X GrafikCard: 2 x ROG Strix GeForce® GTX 1080 Ti 11GB OC-Edition Mainboard: ASUS ROG ZENITH EXTREME ALPHA RAM: G.Skill Trident RGB F4-4000C18Q2-64TZR SSD: 3 x Samsung SSD NVMe 960 PRO HDD: 1x HGST ULTERSTAR HE8 COOLER: COOLERMASTER MASTERLIQUID ML360 RGB TR4 EDITION PSU: ASUS ROG THOR 1200P MONITOR: ASUS ROG Swift PG348Q OS: Win10_x64


  4. #4
    New ROGer Array Vyr_Vandalous PC Specs
    Vyr_Vandalous PC Specs
    MotherboardASUS ROG Zenith Extreme AMD Ryzen Threadripper TR4 DDR4 M.2 U.2 X399 E-ATX HEDT Motherboard
    ProcessorAMD 1st Gen RYZEN Threadripper 1900X 8-Core / 16 Threads 3.8 GHz Socket sTR4 180W YD190XA8AEWOF
    Memory (part number)G.SKILL TridentZ RGB Series 16GB (2 x 8GB) 288-Pin DDR4 SDRAM DDR4 3200 (PC4 25600) AMD X370 / X399
    Graphics Card #1ASUS (ROG-STRIX-GTX1080TI-O11G-GAMING) OC Edition Graphics Card
    Sound CardROG Supreme FX S1220
    MonitorASUS ROG Swift PG258Q Black 24.5" 1ms (GTG) 240 Hz NVIDIA G-Sync Frameless Gaming Monitor, 400 cd/m2
    Storage #1SAMSUNG 960 EVO M.2 250GB NVMe PCI-Express 3.0 x4 Internal Solid State Drive (SSD) MZ-V6E250BW
    Storage #2SAMSUNG 860 EVO Series 2.5" 250GB SATA III 3D NAND Internal Solid State Drive (SSD)
    CPU CoolerNZXT KRAKEN X62 280mm 2*140mm Liquid Cooler with RGB Light & CAM Software Control with AM4 Bracket
    CaseCooler Master Cosmos II - Ultra Tower Computer Case with Metal Body and Hinged Side Panels
    Power SupplyEVGA SuperNOVA 650 G1, 80+ GOLD 650W
    Keyboard ASUS ROG Claymore Cherry MX Red Mechanical Gaming Keyboard
    Mouse ASUS ROG Spatha Wireless Gaming Mouse
    Headset ASUS ROG Centurion 7.1 Over-Ear Sound Isolating Gaming Headset - Black
    Headset/Speakers toshiba soundbar sbx4250
    OS Win 10 Pro
    Accessory #1 Desktop Computer 5.25" Bay Case Box Rack Blank Organizer Drawer for Storage Devices,Memory Cards,USB
    Accessory #2 m2_cosmos_cooler_master_clear_window_panel_120mm_fan_holes_
    Vyr_Vandalous's Avatar
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    Unusual "Fix" for Armory Discovered

    Hi folks.

    I myself have a complete head to toe ROG system. I have been having issues as well with Asus Aura and Armory as well. I have tired everything and then some.

    By pure "Fluke" I found a weird solution to make it work.

    I have a PG258Q 240Hz Monitor and the USB cord going from there to my PC. From the monitor I have my Claymore Keyboard plugged into it.

    I also have a secondary keyboard plugged into my tower PC/non RGB type.

    Now surprisingly I can start Armory and Asus Aura Sync at the same time and it's been working great


    I thought I'd let you folks know. If you need more details then pm me and I'll help where I can to explain further.


    Cheers

  5. #5
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    Quote Originally Posted by Dimitrios1971 View Post
    Hi Cdr2129
    First install KeyBot. Then Strix flare can fully appreciate the program Armory. I have the tastatuer only 2 days and I am thrilled
    I got it fixed, what I ended up doing is using a pc that did not have any other asus software installed. Installed the app first, then plugged the keyboard in. it updated the firmware; moved it to my asus rig and is working fine. I can't tell you which piece of software was causing the conflict as I didn't remove it all.

  6. #6
    Administrator Array MasterC@ASUS's Avatar
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    If you only want to use Aura in peripherals and headsets, then the latest version of Armoury is 3.00.14:
    https://rog.asus.com/forum/showthrea...ny-issues-here

    Glad you got it sorted.

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