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Rog gl502vs-us71 battery problem

Tomasm96
Level 7

‎11-25-2018 01:24 PM - last edited on ‎03-06-2024 07:41 PM by Community Admin

I've been having some troubles with the charge while playing. When processor is pushed charge just starts constantly disconnectind and re-connecting while plugged in. Also gets very hot and loud playing really not demanding games such as CS GO or Fortnite.
I've been told that it is a charger problem because it is not original and supports a smaller amperage than it should. Could you tell me the details for the original charger for my laptop? Including pin size, so I can buy a new one if necessary. It is a GL502VS-US71 IntelCore i7 7th gen, gtx1070, 16gb ram, 128ssd 1tb hard, 60hz display+g-sync

The current charger I use: INPUT: 100-240 V - 1.7 A 50-60hz
OUTPUT: 19.5V = 6.15 A 120W
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FULLMETALJACKET
Level 11

‎11-26-2018 01:39 AM

19.5v /11.8A (230w) should be enough. The first revision of the GL502VS used to ship with a 180w power supply, then they changed it to a 230w one.
This + updated bios should fix the problem.
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Tomasm96
Level 7
In response to FULLMETALJACKET

‎11-26-2018 01:47 PM

FULLMETALJACKET7 wrote:
19.5v /11.8A (230w) should be enough. The first revision of the GL502VS used to ship with a 180w power supply, then they changed it to a 230w one.
This + updated bios should fix the problem.


Thank you!
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Tomasm96
Level 7
In response to FULLMETALJACKET

‎11-29-2018 06:31 AM

FULLMETALJACKET7 wrote:
19.5v /11.8A (230w) should be enough. The first revision of the GL502VS used to ship with a 180w power supply, then they changed it to a 230w one.
This + updated bios should fix the problem.


Do you think it will fix the high temperatures? Should I change the battery as well?
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