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Asus Aura Terminal

Cdr2129
Level 7
Got the aura terminal beginning of the month. just finished my build around the 15th... fired everything up to find two of the diodes on one of the led strips faulty. no problem call tech support get it resolved..... nope, the tech tells me they cant replace it and to call my reseller. So I informed him Asus was the reseller and the online store people xfered me to support. He puts me on hold for twenty minutes and comes back; His suggestion: I can buy a new one. Hell To The Naw. Asus has the worst support I have seen in my life.
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