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  1. #1
    ROG Member Array LeChat PC Specs
    LeChat PC Specs
    MotherboardMaximus XI Extreme
    ProcessorI9-9900k
    Memory (part number)Corsair Vengence LED 3400 32GB
    Graphics Card #1EVGA 2080 ti FTW3 ULTRA GAMING HYBRID
    MonitorAsus PG279Q
    Storage #1Samsung 960 Pro 512GB
    Storage #2Samsung 860 Evo 1TB
    CPU CoolerROG Ryujin 360
    CaseEVGA DG-87
    Power SupplyEVGA 1000 T2
    Keyboard EVGA Z-10
    Mouse Logitech G900
    Headset Logitech g933
    OS Windows 10 Pro 1809

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    Aug 2015
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    Ryujin 360 USB storage

    Hey there,

    When i installed Ryujin 360 a usb storage device appeared in my peripherals. It created for me a few issues, Aida64 have problems digesting it, aida64 freezes for a long time each time it access that device, if i do a HDD sti device dump (in Aida) it also freeze a very long time on that device:

    [ HDD: AsusTek ROG RYUJIN USB Device ]------
    Device Path = \\?\usbstor#disk&ven_asustek&prod_rog_ryujin&rev_1 .00#8&182fcd56&0&00000000001a&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}

    It is assinged as my H: drive, each time i open file explorer, it take a long time to scan that device. Also, often that usb device become unresponsive for a long time.

    I have the latest livedash and firmware for the Ryujin. Sorry if that post is not very clear, english is not my first language.

    Everything else works perfectly.

    Any help would be appreciated,

    Cheers

    COOL: ASUS Ryujin 360
    PSU: EVGA SuperNOVA 1000 T2
    MOBO: ASUS ROG Maximus XI Extreme
    CPU: Intel Core i9-9900k @ 5.1 GHz
    MEM: 4x8GB Corsair vengeance LED 3400
    SSD: Samsung 960 Pro 512GB PCIe M.2
    VGA: EVGA GTX 1080 Ti SC2 Hybrid
    VGA: EVGA GTX 1080 Ti FE


    Windows 10 pro 1809

  2. #2
    ROG Guru: Blue Belt Array mdzcpa PC Specs
    mdzcpa PC Specs
    MotherboardMaximus Hero XI
    Processor9900k @ 5.1Ghz All Core 1.315v AVX -2
    Memory (part number)Gskill GTZ 4133 C17 32GB (4x8GB)
    Graphics Card #1ROG Strix 2080 TI OC
    Sound CardOn Board
    MonitorROG PG348Q
    Storage #1Samsung 970 Pro M.2 512GB for OS & APPS
    Storage #2Samsung 970 Pro M.2 1TB for GAMES
    CPU CoolerROG Ryujin 360
    CasePhanteks Evolv X
    Power SupplySeasonic Prime 1000W Titanium
    Keyboard Corsair K70 LUX RGB
    Mouse Corsair M65 RGB
    Headset Corsaur VOID Pro
    Mouse Pad Corsair MM300 Wide Desk Mat
    OS WIN 10 Pro
    Network RouterLinksys VELOP
    Accessory #1 ROG 751JY Laptop for Moobile Gaming
    Accessory #2 Koolance EXC-800 Chiller
    Accessory #3 25+ years of overclocking

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    Just go into Windows Device Manager under disk drives and disable it. It will not affect cooler performance.

  3. #3
    ROG Guru: Gold Belt Array Menthol PC Specs
    Menthol PC Specs
    MotherboardM 10 Apex / XI gene
    Processor8700K / 9900K
    Memory (part number)2x8 Gskill Trident Z 4266/2x2x8 Gskill Trident Z 4500
    Graphics Card #1RTX 2080ti / GTX 1060
    Sound CardSoundBlaster Ae5 / Onboard
    MonitorBENQ 32" 4K
    Storage #1Intel 900p 480GB/Samsung 960 Pro 1TB
    Storage #2Intel 750 1.2TB/Plextor 1 TB 2X 950 Pro
    CPU CoolerCorsair H150i AIO / H1110i
    CaseCorsair 740 ? Lian Li Air
    Power SupplyCorsair AX 1200i / AX 1200i
    Keyboard Corsair
    Mouse ASUS Strix
    Headset HyperX Cloud Alpha
    Mouse Pad ASUS
    Headset/Speakers Logitech Z906
    OS 10 X64 Pro
    Network RouterVerizon Fios
    Accessory #1 Intel Wifi BT pcie card
    Accessory #2 Red Bull
    Accessory #3 English Breakfast Tea
    Menthol's Avatar
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    Jan 2012
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    If you would please clarify, your cooler was connected when you installed Windows and it created a separate small drive on your OS drive?
    There is another thread about this on these forums but he was not having in issues.
    I don't own this cooler, but I would uninstall the software, delete the drive in Windows drive management, expand C drive to include this extra space and re-install the software , it should then install in the correct place on your C drive. But as I say I don't have one of these coolers to test myself.

    About AIDA64, at the top "reports" click on submit report to AIDA, it will take a little while to complete the report, enter your name and email address and submit report.
    They have always been very responsive to correcting issues with new hardware.

  4. #4
    ROG Member Array LeChat PC Specs
    LeChat PC Specs
    MotherboardMaximus XI Extreme
    ProcessorI9-9900k
    Memory (part number)Corsair Vengence LED 3400 32GB
    Graphics Card #1EVGA 2080 ti FTW3 ULTRA GAMING HYBRID
    MonitorAsus PG279Q
    Storage #1Samsung 960 Pro 512GB
    Storage #2Samsung 860 Evo 1TB
    CPU CoolerROG Ryujin 360
    CaseEVGA DG-87
    Power SupplyEVGA 1000 T2
    Keyboard EVGA Z-10
    Mouse Logitech G900
    Headset Logitech g933
    OS Windows 10 Pro 1809

    Join Date
    Aug 2015
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    It's not a partition of any drives, it's a seperate USB device ( The icon to eject it is there but it always hang if i do). In device management it's considered as a Windows Mobile Device, not a usb one, weird (i tried disabling it, still appear as a usb).

    Already tried uninstalling AI Suit 3 and Livedash, no go.

    I cannot find it under USB Controllers. Already submitted a report to AIDA.

    Other than that the cooler is performing very well. It's not game breaking, just annoying.

    Thank you for all your replies, i will continue to investigate.

    EDIT: I disabled it under Disk drives, will see what happens.

    Cheers!
    Last edited by LeChat; 12-01-2018 at 10:44 PM.

  5. #5
    ROG Member Array LeChat PC Specs
    LeChat PC Specs
    MotherboardMaximus XI Extreme
    ProcessorI9-9900k
    Memory (part number)Corsair Vengence LED 3400 32GB
    Graphics Card #1EVGA 2080 ti FTW3 ULTRA GAMING HYBRID
    MonitorAsus PG279Q
    Storage #1Samsung 960 Pro 512GB
    Storage #2Samsung 860 Evo 1TB
    CPU CoolerROG Ryujin 360
    CaseEVGA DG-87
    Power SupplyEVGA 1000 T2
    Keyboard EVGA Z-10
    Mouse Logitech G900
    Headset Logitech g933
    OS Windows 10 Pro 1809

    Join Date
    Aug 2015
    Reputation
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    Disabling it fixed a few of my issues, so far AIDA is working ok, i'll know more in a day or two.

    Thank you for all the help.

    Cheers!

  6. #6
    ROG Junior Member Array
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    Jan 2013
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    Hi,

    I have the same cooler since yesterday and saw the same "extra volume" (C = OS, D = Games and E = AIO cooler)

    I think it is the internal storage of the AIO cooler, because you can save images and gif's to the cooler so it can display it on the OLED screen of the AIO Cooler.

    So far I don't have any issues with it, but I was curious about this extra "E drive" created, so I start googling and came accross this thread


    But in your case, just unplug the usb cable from the cooler I guess... (I guess the usb is only used for Aura Sync and uploading jpg/gif) because power comes from sata connector and pump-speed readings via cpu-header (PWM)

    I GUESS it cannot destroy your AIO
    Last edited by ASUSfreak; 02-16-2019 at 10:35 AM.

  7. #7
    New ROGer Array
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    Quote Originally Posted by mdzcpa View Post
    Just go into Windows Device Manager under disk drives and disable it. It will not affect cooler performance.
    You are awesome, thank you.;):○:d

  8. #8
    New ROGer Array Mali\'y PC Specs
    Mali\'y PC Specs
    Laptop (Model)"acer - Extensa 5220"
    MotherboardROG MAXIMUS XI CODE
    ProcessorBX80684I99900K
    Memory (part number)CMK16GX4M2K4400C19 (feat. cooler)
    Graphics Card #1ZT-T20810B-10P
    Graphics Card #2- none (no SLI yet) -
    Sound Cardintegrated (ROG MAXIMUS XI CODE)
    MonitorAW3418DW
    Storage #1MZ-V7P512BW
    Storage #2- none (no RAID yet) -
    CPU Cooler90RC0020-M0UAY0
    CasePH-ES518XTG_DAG01
    Power Supply220-G2-0850-XR
    Keyboard EXCALIBUR (black color, brown switch)
    Mouse RZ01-01230100-R3U1
    Headset "Jies - X7"
    Mouse Pad "Jialong - WORLD MAP" (900x400mm)
    Headset/Speakers Z906 (feat. ROADWARRIORXUS)
    OS WINDOWS 10 (x64home)
    Network Router"Actiontec - GT784WNV"
    Accessory #1 (keypad) RZ07-01440100-R3U1
    Accessory #2 (UPS) BRG1500AVRLCD
    Accessory #3 (pads set for input peripherals) "Gimars"
    Mali\'y's Avatar
    Join Date
    Apr 2019
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    Cool

    Quote Originally Posted by mdzcpa View Post
    Just go into Windows Device Manager under disk drives and disable it. It will not affect cooler performance.
    thanks

  9. #9
    ROG Junior Member Array
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    Mar 2017
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    Well if you are upgrading to Windows 10 1903 then you MUST disable the USB device because when it scans your computer it will fail due to picking up this USB device. Tried to unplug it but the 60mm runs maxed out and the 120mm don't spin so have to disable through device manager.

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