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  1. #1
    New ROGer Array
    Join Date
    Sep 2019

    ASUS GT-AX11000 Random ping spikes help

    Hi guys, I am new here and in desperate need of help.

    I have recently switched ISP's from BT to Virgin media and the 3.0 Hub was just awful for its WIFI whereas my BT router was perfect for all my needs. I like to do a lot of gaming and unfortunately due to location of my equipment I cannot use wired connections. I bought the GT-AX11000 so solve my WIFI problems, which it did, and now have coverage all over my house. My problem is that when I am gaming, I am getting terrible random ping spikes which is making games unplayable.

    I am a novice when it comes to anything remotely advanced in networking.

    I have ran a DSLreport that shows random bufferbloat spikes during the upload tests. I have tried my gaming rig and gaming laptop on 2.4Ghz, 5Ghz-1 and 5Ghz-2 and this seems to happen on all 3 frequencies and on both computers. I have tried limiting my upload bandwidth on both computer using the QoS function. I know a lot of places state this could be down to interference but i do not know how to check. If i use only the Virgin Hub 3.0 I do not get these random spikes so i am confused.

    Any help would be greatly appreciated.


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