12-05-2018 01:59 PM - last edited on 03-06-2024 07:17 PM by ROGBot
12-06-2018 08:39 AM
12-10-2018 05:43 AM
12-11-2018 07:54 AM
12-11-2018 12:18 PM
Thank you for contacting ASUS product support. My name is Carl M.
After reviewing your email I understand that you are hearing abnormal sounds from your ROG G703GI Notebook. I’m sorry to hear you are experiencing this issue, it will be my pleasure to assist you in resolving it. Based on the issue explained and the YouTube links provided, I will recommend that you try following the steps below as well as updating a few drivers from our Support Site with the links listed in aid with resolving this issue.
1. Power Off
2. Unplug the charger
3. Press and hold the power button for 30 seconds
4. Plug in only the charger
5. Push the power button and tap on "F2"
6. Once into the BIOS, tap "F9" and select "Yes"
7. Then tap on "F10" and select "Yes"
Intel(R) Chipset Device Software V10.1.17541.8066
https://dlcdnets.asus.com/pub/ASUS/GamingNB/DriverforWin10/Chipset/Chipset_Intel_CFL_W10_64_V1011754...
Realtek Audio Driver V6.0.1.8544
https://dlcdnets.asus.com/pub/ASUS/GamingNB/DriverforWin10/Audio/Audio_Realtek_CFL_W10_64_V6018544.z...
(Instructions:
Please copy and paste the link above to a new URL download the driver.
If you are using Google Chrome browser, the file will be
downloaded automatically. If you are using Internet Explorer, you will be prompted to “Open" or "Save" the file, you may save the file to your desktop.)
Step 1: Extract contents of the Zip folder.
Step 2: Open the extracted folder and look for the “Setup”
file, the file type should be an “Application”.
Step 3: Double click on the “Setup” file to run the application.
Step 4: Once installation has been completed, restart the
system.
12-20-2019 12:05 AM
bignadad wrote:
I got this response from Asus
That did not fix the issue so now they want me to send it in for repair. Not sure if I'm going to do this or not. I just got everything setup on this machine and to be without it 7 to 10 days seems like a lot.
12-11-2018 05:45 PM
12-13-2018 07:57 PM
12-25-2018 09:04 AM
01-25-2019 09:37 PM